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Imaging Clerk Resume Example

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IMAGING CLERK
Summary

Healthcare professional seeking an opportunity in a clerical position with strengths in time management, efficiency, and competency. Proactive employee with strengths in communication and collaboration. Adept at following concurrent policies and procedures to promote patient safety and quality patient-provider experience.

Experience
Company Name - Imaging ClerkCity, State08/2019 - Current
  • Works closely with healthcare providers and staff to provide quality patient care and services.
  • Obtains and processes daily diagnostic imaging orders and indexed faxes using EPIC Carelink and OnBase Application.
  • Responsible for retrieving and faxing medical documents via Right Fax.
  • Keeps electronic content legal, secure and accessible for relevant internal and external parties.
  • Verifies accuracy and integrity of diagnostic imaging orders against established medical guidelines and requirements.
  • Exceeds provider-patient satisfaction by finding solutions to problems.
  • Responsible for obtaining diagnostic imaging orders via fax or phone for patients' visits and services using Department Appointment Report (DAR).
  • Maintains and monitors department's voicemail and routes them according to process amongst the team.
  • Responsible for verifying requirements are met for diagnostic imaging orders via AccuReg.
  • Responsible for verifying medical insurance to ensure information meets compliance standards and billing guidelines.
  • Effectively communicates with fellow healthcare providers and staff to ensure quality patient safety and care.
  • Transcribes daily received imaging orders into EPIC Carelink system prior to scheduling handoff.
  • Responsible for checking of Daily Action Plans for assignment priority and tasks.
  • Uses Cisco Finesse phone system to communicate with healthcare providers and Central Scheduling team.
  • Communicates effectively with imaging techs to ensure accuracy of requested procedures are valid.
  • Indexes labs, progress notes and medical documents into patient's chart.
  • Responsible for knowledge of modalities and procedures during transcribing process.
  • Responsible for documenting Appropriate Use Criteria (AUC) requirements for in-scope imaging procedures.
Company Name - Human Resources Assistant InternCity, State01/2019 - 04/2019
  • Created and conducted a research project on improving effective communication skills for current and new employees to improve patient-provider experience.
  • Assisted with new hire orientation preparation, scheduling and administration.
  • Completed data documents and managed recordkeeping for project purposes.
  • Gathered and organized socioeconomic data to produce useful models and reports that supports value of proposed project.
  • Collected data on real-life experiences in a hospital setting to evaluate communication barriers amongst patients, nurses and physicians.
  • Assisted in establishing Queen's West Employee Wellness Fair
  • Presented established project proposal and recommendations to Queen's Medical Center West O'ahu organization.
Company Name - Student HelperCity, State03/2015 - 04/2019
  • Provide administrative and clerical support for Homestead services department.
  • Maintain the department's beneficiary files, stationary, equipment and supplies.
  • Processing and organizing beneficiary documents into accounts using APPX system.
  • Created personal file folders for each beneficiary after the completion of the application process.
  • Obtained and organized files of beneficiaries to make important documents easier to find.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Gather genealogical information and connections to family records.
  • Providing policies and procedures of the application process to beneficiaries.
  • Provided assistance and information in relation to questions about the Department of Hawaiian Homelands.
  • Provided high standard of service to customers via phone or in person.
  • Proofread documents, editing materials to correct errors and spelling mistakes.
  • Identified and corrected data entry errors to prevent incorrect contact information across APPX.
  • Proficient in Microsoft Excel used to organize birth, marriage and death certificates with provided information on a template.
  • Provided assistance with photocopying, scanning and faxing of documents to both internal and external departments.
  • Processed telephoned information requests, incoming and outgoing mail.
Company Name - Authorizations & Referrals Student Volunteer City, State05/2010 - 08/2014
  • Verified documents and associated records to catch and resolve discrepancies.
  • Create and maintain files and folders for departments referral authorizations.
  • Assisted with faxing referral authorizations to external providers.
  • Responsible to gather and organize documents for referral coordinators.
  • Able to operate office machines- scanning, faxing and copying documents.
  • Responsible to retrieve phone messages from department voice mailbox and disseminate to appropriate individuals,
  • Organized and prepared outgoing mail.
  • Responsible for office supplies, ordering and maintaining for office.
Activities and Honors
  • Inducted Member, National Society of Leadership and Success
Skills
  • Multitasking
  • Clerical
  • Teambuilding
  • Project planning
  • People skills
  • Work ethic
  • Decision-making
  • Problem resolution
  • Expert in computer literacy
  • Proficient in creating Microsoft Word, Microsoft Excel and Microsoft Powerpoint
  • Proficient with EPIC Carelink, Queen's OnBase Application, AccuReg, RightFax and Cisco Finesse
  • Types 65 WPM
Education and Training
Bachelor of Arts: Public Administration - Health Care AdministrationUniversity Of Hawaii - West OahuCity05/2019
High School DiplomaMoanalua High SchoolCity05/2014
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Resume Overview

School Attended

  • University Of Hawaii - West Oahu
  • Moanalua High School

Job Titles Held:

  • Imaging Clerk
  • Human Resources Assistant Intern
  • Student Helper
  • Authorizations & Referrals Student Volunteer

Degrees

  • Bachelor of Arts : Public Administration - Health Care Administration
    High School Diploma

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