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icqa resume example with 6+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Motivated sales professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. I have an outstanding background in customer service, And sales. Addresses all questions and concerns with customer satisfaction in mind.
Skills
  • Cash handling expertise
  • Strong account analysis skills
  • Savvy relationship-builder
  • Night and safe deposit procedures
  • Analytical
  • Detail-oriented
  • People-oriented
  • Self-sufficient
Work History
10/2015 to Current ICQA Anderson Security Agency Ltd | San Tan Valley, AZ,
  • Verified computations against physical count of stock.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Received, stored and shipped goods and materials.
2015 to 06/2015 Security officer Advanced Drainage Systems | Shippenville, PA,
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Screened all passengers, crew members and employees for weapons and contraband.
09/2014 to 05/2015 Sales representative Royal Farms | City, STATE,
  • Processed cash and credit payments rapidly and accurately.
  • Politely assisted customers in person and via telephone.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
Education
Expected in 2018 to to Associate of Applied Science | Accounting & criminal justice Community college of Baltimore County, Dundalk, MD GPA:

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Resume Overview

School Attended

  • Community college of Baltimore County

Job Titles Held:

  • ICQA
  • Security officer
  • Sales representative

Degrees

  • Associate of Applied Science

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