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Iam Security Engineer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Profile

5+ years of experience in various IT roles. Including administration of identity and security access systems for all users across entire enterprises. 2+ years of product development and consulting experience in configuration and implementation of Identity & Access Management solutions using IBM Identity Governance Suite including IBM Security Identity Manager (ISIM)/IBM Security Access Manager (ISAM)/IBM LDAP Directory (ITDS). Skilled in mapping business needs to cost-effective, secure, scalable and user-friendly solutions and responsible for leading complex, multi-disciplinary engineering efforts.

Career Highlights

Identity and Access Management • Cloud Administration • Risk Assessment • Data Analytics • Continuous integration and delivery (CI/CD) • Continuous testing, TDD • High availability, load balancing and infrastructure management • Production Troubleshooting, Incident management and RCA • Monitoring •

Relevant Professional Experience
02/2018 to 06/2020
IAM Security Engineer Avanade Cincinnati, OH,

Participated in the collection and analysis of existing business and technical requirements to develop Enterprise-wide Identity and Access Management (IAM) processes and procedures. Translated client's business requirements into specific system, application or process designs. Drive strong functional and privileged ID management processes. Scoped, developed, tested, and implemented automation solutions including Adapters and Scripts.

• Demonstrated a deep understanding of risk and change management, security policies and controls, user account life-cycle management, roles-based access, access management, and directory.

• Identified inadequacies within the environment and constructed solutions to address IAM shortfalls.

  • Led teams of up to [Number] in developing and implementing security systems, resulting in [Number]% fewer threats over [Timeframe].
  • Performed risk and vulnerability assessments and provided results and recommendations to senior management.
  • Delivered network system upgrade on time, under budget and with minimal service interruption.
  • Represented company's technical security interests to partners to provide bi-directional flow of technical information and best practices in information security.
  • Validated and verified system security requirements definitions and analyzed system security designs.
  • Planned and oversaw configuration changes for security infrastructure platforms.
  • Performed and reviewed technical security assessments of [Software] and [Software] to identify points of vulnerability and non-compliance with established information security standards and recommend mitigation strategies.
  • Applied leading theories and concepts to development, maintenance, and implementation of information security standards, procedures, and guidelines.
  • Engineered, maintained and repaired security systems and programmable logic controls.
04/2017 to 10/2017
Network Analyst City Of Carson City, Nv Carson City, NV,

Worked with enterprise clients to identify and resolved networking issues. Escalated trouble tickets with the appropriate local exchange carrier to ensure SLAs were met. Provided documentation on first level troubleshooting of processes to higher tier technicians when necessary. Maintained inbound and outbound calls for customer service/repair inquires while managing trouble ticket que.

• Consistently and proactively updated the customer on ticket progress and established a MTTR

  • Communicated with vendors to resolve network outages and periods of reduced performance.
  • Diagnosed system hardware and software problems using advanced root-cause analysis.
  • Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
  • Reviewed logs for all networking devices for unresolved abnormalities and problems.
  • Documented all server and network problems and other unusual events in detail.
  • Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption.
  • Troubleshot and maintained all networking devices and infrastructure across enterprise including switches, routers and firewalls.
08/2016 to 04/2017
Network Technician Harris County Galena Park, TX,

• Developed and implemented complex Internet and Intranet applications on multiple platforms
• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff
• Consistently met deadlines and requirements for all production work orders
• Set up equipment for employees, including installing cables and hardware

  • Maintained thorough understanding of local area and wide area networking and components.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Answered and triaged requests for assistance in order to provide top-notch support.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Monitored network hardware operations to evaluate proper configuration.
08/2015 to 08/2016
Hardware Support Technician Diamond Foundry San Francisco, CA,
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated and encouraged customers to promote self-sufficiency with online and mobile access tools.
  • Supported call center associates by taking on escalated calls, handling complex concerns and achieving customer satisfaction targets.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Scored in top [Number]% of employees for successful [Action].
  • Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
  • Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
  • Investigated hardware product issues involving materials and software and devised solutions.
Additional Professional Experience

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Technology Competencies

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Education
Expected in 12/2014
Bachelor of Arts: Computer Information Systems
University of South Carolina - Spartanburg, SC,
GPA:

CGPA 3.7

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Resume Overview

School Attended
  • University of South Carolina
Job Titles Held:
  • IAM Security Engineer
  • Network Analyst
  • Network Technician
  • Hardware Support Technician
Degrees
  • Bachelor of Arts