I R Iptv Technician resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Technician skilled in troubleshooting technical issues with accuracy and speed. Trained in I&R and IPTV
Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner. .
Highlights
Knowledge of JDSU-HST 3000 meter, JDSU-SmartClass Home meter, Fiber Optic meter tester, SENCORE-SLM 1435 I(Cable TV meter). Sunrise Telecom CM500IP. EXFO 360 Optical meter. Fluke Light beam.
Telecom field service. I & R technician.
Microsoft OS windows XP,7,10
Fluent in Spanish
Analysis and problem solving
Current in process to Certify A , Network , Security
Accomplishments
Experience
07/2011 to Current
I&R, IPTV TechnicianWise Connect – City, STATE,
Providing exceptional customer service and high quality installation •Installation and Repair of POTS, DSL and IPTV. •Responsible for the successful completion of a daily workload
Install Set Top Boxes, Moden, Gateway devices, including pulling wires, device termination and connectors.
Educated customer on product and service installed.
08/2010 to 07/2011
Install and service Cable TV technicianCTIS (Bright House Contractor) – City, STATE,
Install and service Residential Cable TV, Internet Network, Phone(VOIP).
Install Set Top boxes, Modem, including pulling wire, device termination and connectors. Ran diagnostic tests to verify functionality of the equipment.
Educated customer on product and service installed
10/2009 to 07/2010
Install and service Fiber Optic Technician ( FTTP)Ajilon Communication Inc.(Verizon Contractor) – City, STATE, Install ONT,BBU, Set Top boxes, gateway, including pulling wires, device termination and connectors. Ran diagnostic test to verify functionality of the equipment. Educated customers on product and service installed
11/2007 to 07/2009
Install & Service residential Fiber Optic (FTTP)Volt Telecom (Verizon Contractor) – City, STATE, Install ONT,BBU, Set Top boxes, gateway, including pulling wires, device termination and connectors. Ran diagnostic test to verify functionality of the equipment. Educated customers on product and service installed
01/2004 to 09/2007
Installer & Service Satellite TV (DirecTV, DishNetwork contractor)BCK Communications – City, STATE,
Install Satellite dish, set top boxes, including pulling wires, device termination and connectors.
Ran diagnostic test to verify functionality of the equipment.
Educated customer on product and service installed
Education
Expected in 1986
High School Diploma: Juan Jose Abreu - Caracas, GPA:
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Resume Overview
School Attended
Juan Jose Abreu
Job Titles Held:
I&R, IPTV Technician
Install and service Cable TV technician
Install and service Fiber Optic Technician ( FTTP)
Install & Service residential Fiber Optic (FTTP)
Installer & Service Satellite TV (DirecTV, DishNetwork contractor)