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Human Resources Intern Resume Example

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HUMAN RESOURCES INTERN
Summary
Healthcare professional with extensive experience delivering innovative solutions at the local and regional level. Expertise in employee relations, training, finance, payroll and state and federal laws. Commended for professionalism, efficiency, and time management skills. Technically proficient in Word, Excel, ADP, Kronos, Epic, and QuickBooks applications. Fluent in Spanish.
Highlights
  • Solid reputation for resolving complex issues
  • Strategic thinker
  • Commended for professionalism, Exceptional communication
  • Exceptional interpersonal skills and time management skills
  • Databases and analysis
  • efficient 
  • Technically proficient in: ADP, Kronos, Epic, and QuickBooks applications
  • MS Office, Word, Excel, Outlook
  • Team Building
  • Collaborative
  • Innovative
  • Detail-oriented
  • CMS Regulations
  • Finance, Billing & Processing
  • On boarding
  • HRIS
  • Performance Management
  • Training & Development
  • Cultural Competence
  • Project Management
  • Employment law and compliance
  • Fluent in Spanish
Accomplishments
  • Payroll Assistance
    • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Research
    • Investigated and analyzed client complaints to identify and resolve issues.
  • Process Improvement
    • Oversaw implementation of billing system which resulted in more cost and time-effective services.
  • Training
    • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Experience
05/2016 to Current
Human Resources InternProvidence Health and Medical Center － Mission Hills, CA
  • Generated employee tracking reports each month.
  • Drafted department-specific employee announcements.
  • Ran queries and reports through the HRIS system.
  • Audited job postings for old, pending, on-hold and draft positions.
  • Worked on 401(k) administration, FMLA and workers' compensation claims and benefits information.
  • Learned about creating job descriptions to attract a targeted talent pool within the market wage range.
  • Supported 10 employees at all levels, including executive leadership.
  • Assisted with presenting training information via role playing, simulations and team exercises. 
  • Generated organizational flow charts and career path reports to evaluate employee compensation information.
  • Reviewed federal and state laws to confirm and enforce company compliance. 
  • Assisted with conducting new employee orientation to foster positive attitude toward organizational objectives. 
  • Assisted customer service with inbound and outbound calls regarding all HR inquiries.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Organize, maintain, and verify paperwork/ information to create new personnel files while Keeping all personnel files, database, and employee information completely confidential
  • Perform reference and background checks while entering new personnel information in HRIS
  • Assist with Providence Holy Cross employee recruiting, interviewing, evaluation, and onboarding processes by conducting research and collect data for various Human Resource initiatives
  • Assist HR staff with filing, faxing, copying and mailings and maintaining accurate advertisement of all open job positions
  • Assist coordination of staff training and orientations by completing a two-day consecutive new hire training summit
  • Attend and participate in HR Compliance and Laws staff meetings as required.
04/2013 to Current
Accounting and Finance SpecialistAssurant － Woodland Hills, CA
  • Successful implementation of an electronic documentation billing system, successful transition to a new efficient, reduced billing and collections system from one month to a two-week cycle, cutting down company billing and collecting cycle by more than 50%
  • Managed accounting operations, accounting close, account reporting and reconciliations. 
  • Executed accounts receivable reporting enhancements and reconciliation procedures.
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Performed field audits on wide variety of clientele using Quick Books System
  • Completed monthly, quarterly and annual bank reconciliations for company.
  • Worked with management to document and offset unusual expense variances in their respective areas.
  • Assisted the CFO with the production of the monthly financials, management reports and board packages.
  • Maintained confidential information, such as pay rates, bonus targets and pay grades.
  • Prepared financial and regulatory reports required by laws, regulations or boards of directors.
  • Managing lead of billing department, and departamental training.
  • Payroll and timesheet management using Kronos, EPIC and ADP software.
  • Coordinating year-end financial transfer and closing activity.
  • Generating and analyzing data for internal and external evaluation, auditing to create relevant reports of certain financial activity, margin data, budgeting worksheets, and records of each department.
  • Supervising payback accounts and processing monthlyinvoice statements of present and former customer account recipients in default of their contract.
  • Problem-solved with use of professional, critical-thinking, accounting, and technological competence and analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions.
  • Attending and participating in all managerial and fiscal management meetings and webinars with Human Resource and Financial managers to determine progress and directional growth.
  • Managing and responding to all email, telephone, and mail correspondence with potential and current account holders.
11/2011 to 12/2013
Administrative Assistant/ BookkeeperPrellis Property Management
  • Accounts Payable/Receivable, and Account Management Monthly invoicing of vendors and residential associations Processing and entering of payments and returns.
  • Updating Account, Billing, and Shipping information.
  • Light Collections Preparing, editing, and sending company correspondents Billing Management of customer service support and account inquiry through phone and email.
  • Clerical duties: Answering a Multi-line phone system, data entry, coping, faxing, and scanning.
08/2008 to 01/2012
Accounts Receivable/ Billing ClerkDvm Services
  • Oversee Accounts Receivable/ Payable, General ledger.
  • Account management Processing of credit card payment and returns.
  • Customer account, billing, and shipping information management.
  • Provide customer service support both by phone and email.
  • Responding to customer inquiries; 200 to 350 emails per day.
  • Initiated light collections by making outbound calls to customers concerning account and payment Status.
  • Orderly filing, scanning and data entry into management center system.
Education
2018
Master of Science (M.Sc: Healthcare Administration and ManagementCalifornia State University － NorthridgeHealthcare Administration and Management
2016
Bachelor of Science (B.Sc: Healthcare AdministrationCalifornia State University － NorthridgeHealthcare Administration
2014
Certified Nurse Assistant: CNAAmerican Red CrossCompletion of Nurse Assistant Training Program
Languages
Fluent in Spanish
Skills
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills


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Resume Overview

Companies Worked For:

  • Providence Health and Medical Center
  • Assurant
  • Prellis Property Management
  • Dvm Services

School Attended

  • California State University
  • American Red Cross

Job Titles Held:

  • Human Resources Intern
  • Accounting and Finance Specialist
  • Administrative Assistant/ Bookkeeper
  • Accounts Receivable/ Billing Clerk

Degrees

  • Master of Science (M.Sc : Healthcare Administration and Management
    Bachelor of Science (B.Sc : Healthcare Administration
    Certified Nurse Assistant : CNA

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