Human Resources Intern Resume Example
Human Resources Intern pursuing Master of Science degree in Management with the concentration in Human resources, offering more than 4 years of experience in Human Resources and Customer Relations. Expertise in recruitment, training & development, performance evaluation, employee rewards and new employee mentoring. Recognized for excellent customer service, strong communication skills, positive enthusiasm and high level of personal initiative to achieve goals and objectives.
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- Interviewed, recruited and trained more than fifty customer service representatives.
- Mentored new recruits for a year while facilitating performance appraisal.
- Maintained up-to-date Organizational Structure.
- Led the 5S system implementation team as a Change Management Expertise.
- Led teams for the National Productivity Award Campaign.
October 2013 to CurrentB.F. Saul Company Hospitality － Fort Lauderdale , FL
- Handling highly confidential information while providing support for the Human Resources Department.
- Completing employment verification requests and related documents.
- Assisting with the tracking progress of new hires and documentation needed to complete hiring process.
- Providing other administrative support such as filing, copying, Publisher projects.
June 2008 to March 2010Department Of Veterans Affairs － Iowa City , IA
- Managed the database of applications and delivered applications for recruitment.
- Facilitated the "Employee of the Month" reward program.
- Provided weekly reports to keep the senior management informed on the recruitment operations.
- Arranged and conducted the weekly induction program for new recruits.
- Facilitated and managed internal and outbound training programs along with record keeping.
- Assisted Group HR Manager with employee relations and manpower planning.
- Contributed to compensation and benefits administration along with record keeping.
- Supported and facilitated employee safety, wellness and health reporting.
- Handled corporate mobile telephone connection accounts for the employees in all the branches of the company.
March 2006 to May 2008Lowes － Owings Mills , MD
- Promoted customer services bilingually; English and Sinhalese.
- Responded the queries of customers in an ethical and informative way.
- Maintained the responsibility of keeping all customer business confidential.
- Initiated and directed conversations to uncover customers' problems in order to deliver solutions to their issues/concerns.
Current GPA 3.71
GPA 3.48
Thesis Research Project: Impact of effective communication on job satisfaction of employees: Case study on a Textile company (ChayaText)
Strategic HRM, Business Strategy and HR Information Systems, Functional Integration, Research method and consultancy, Advanced HR Management/Issues in HRM
HRIS, Windows and Mac operating systems, MS Office package including Word, Excel, PowerPoint, Outlook and Access.
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Resume Overview
School Attended
- Lasell College
- Northumbria University
- Institute of Personnel Management (IPM)
Job Titles Held:
- Human Resources Intern
- Human Resources Officer
- Contact Center Associate
Degrees
- Master of Science : Management (with Concentration in Human Resources Management) , June 2014
Bachelor of Arts : Leadership and Management , 2012
Professional Qualification in Human Resources - Certificate : 2011
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