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Human Resources Intern Resume Example

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HUMAN RESOURCES INTERN
Summary

Human Resources Intern pursuing Master of Science degree in Management with the concentration in Human resources, offering more than 4 years of experience in Human Resources and Customer Relations. Expertise in recruitment, training & development, performance evaluation, employee rewards and new employee mentoring. Recognized for excellent customer service, strong communication skills, positive enthusiasm and high level of personal initiative to achieve goals and objectives.

Core Qualifications
  • Interviewing/Recruiting/Training
  • Administrative Support
  • Customer Relations
  • Project Management
  • Communication skills
  • Database Management
Career Accomplishments
  • Interviewed, recruited and trained more than fifty customer service representatives.
  • Mentored new recruits for a year while facilitating performance appraisal.
  • Maintained up-to-date Organizational Structure.
  • Led the 5S system implementation team as a Change Management Expertise.
  • Led teams for the National Productivity Award Campaign.
Experience
Human Resources Intern
October 2013 to Current
B.F. Saul Company Hospitality - Fort Lauderdale , FL
  • Handling highly confidential information while providing support for the Human Resources Department.
  • Completing employment verification requests and related documents.
  • Assisting with the tracking progress of new hires and documentation needed to complete hiring process.
  • Providing other administrative support such as filing, copying, Publisher projects.
Human Resources Officer
June 2008 to March 2010
Department Of Veterans Affairs - Iowa City , IA
  • Managed the database of applications and delivered applications for recruitment.
  • Facilitated the "Employee of the Month" reward program.
  • Provided weekly reports to keep the senior management informed on the recruitment operations.
  • Arranged and conducted the weekly induction program for new recruits.
  • Facilitated and managed internal and outbound training programs along with record keeping.
  • Assisted Group HR Manager with employee relations and manpower planning.
  • Contributed to compensation and benefits administration along with record keeping.
  • Supported and facilitated employee safety, wellness and health reporting.
  • Handled corporate mobile telephone connection accounts for the employees in all the branches of the company.
Contact Center Associate
March 2006 to May 2008
Lowes - Owings Mills , MD
  • Promoted customer services bilingually; English and Sinhalese.
  • Responded the queries of customers in an ethical and informative way.
  • Maintained the responsibility of keeping all customer business confidential.
  • Initiated and directed conversations to uncover customers' problems in order to deliver solutions to their issues/concerns.

Educational Credentials
Master of Science : Management (with Concentration in Human Resources Management), June 2014Lasell College - City, State

Current GPA 3.71

Bachelor of Arts : Leadership and Management, 2012Northumbria University - City, UK

GPA 3.48

Thesis Research Project: Impact of effective communication on job satisfaction of employees: Case study on a Textile company (ChayaText)

Professional Qualification in Human Resources - Certificate : 2011Institute of Personnel Management (IPM) - City, Sri Lanka

Strategic HRM, Business Strategy and HR Information Systems, Functional Integration, Research method and consultancy, Advanced HR Management/Issues in HRM

Technical Proficiencies

HRIS, Windows and Mac operating systems, MS Office package including Word, Excel, PowerPoint, Outlook and Access.

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Lasell College
  • Northumbria University
  • Institute of Personnel Management (IPM)

Job Titles Held:

  • Human Resources Intern
  • Human Resources Officer
  • Contact Center Associate

Degrees

  • Master of Science : Management (with Concentration in Human Resources Management) , June 2014
    Bachelor of Arts : Leadership and Management , 2012
    Professional Qualification in Human Resources - Certificate : 2011

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