hrbp director resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Empathetic, thoughtful, and visionary HR leader providing global companies with forward-looking consulting, coaching and non-traditional strategic solutions where the status quo is never an option. Leading a team of HR Business Partners that drive the business forward, enhancing organizational performance, increasing profitability, and driving culture and engagement.

Work History
01/2021 to Current
HRBP Director Coca-Cola Bottling Co. Consolidated Florence, SC,

Act as a strategic HR advisor and thought-partner to Executive Leadership Team creating positive and effective working relationships, build employee engagement, coach performance, and attract, retain, and develop best-in-class talent in a collaborative & inclusive environment.

· Leads a team of North America HR Business Partners supporting client groups spanning Sales, Finance, IT, Legal, Product, Marketing, R&D, Training and Operations to deliver on Global HR strategies.

· Proactively engage with business leaders on people strategy through workforce planning and organization design and structure including rewards, training, hiring, engagement, and retention.

· Provide talent and performance management guidance to senior leaders such as coaching, career development, training, and succession planning.

· Develop, facilitate, and execute change management and organizational development initiatives for a hypergrowth and fast-paced organization.

· Designed and implemented the inaugural Leadership Development Program within the salesforce resulting in 30% promotional placements within 6 months of inception.

· Implemented employee experience interviews throughout the organization resulting in all global employees participating within 12 months, improving Employee Net Promoter Score (eNPS) by 20 points.

· Actively engaged in the business, understanding what levers to pull to achieve results and build strong, productive relationships that engender trust and alignment/execution.

· Engage in client group staff meetings as a change partner and liaison, providing insights into interpersonal dynamics, talent trends, culture, and solutions designed to get the best from everyone inside those organizations.

· Conduct compensation analyses of all positions which include conducting periodic competitive market pricing for positions and summarizing findings and suggestions accordingly.

· Aptitude for analyzing data and finding the story behind the numbers and facts, utilizing that information to solve problems and drive decisions.

· Coach leaders to be their best for their teams and building highly engaged, high performing teams while high-potential individuals and talent pipelines to aid in succession planning.

· Monitor organization performance and focus on aligning all HR services and programs with business needs, strategic goals, and company culture and values.

· Actively participate in the hiring and selection process to ensure the team is selecting winning talent in all roles, including senior leaders.

· Integrate and partner with HR colleagues in the Recruiting, Learning & Development, Total Rewards, HRIS and HR Programs teams to implement solutions and help scale the business in support of employee experience initiatives.

· Conduct investigations, recommend and implement corrective actions, counsel leaders and employees guided by company policies, internal processes, industry best practices, and relevant labor laws.

12/2019 to 12/2020
Executive Director Lhc Group Eureka Springs, AR,

Lead all human resources and employee engagement with a focus on scaling business operations and expanding the sales footprint throughout the greater Orange County area. Provide executive-level management and report directly to the Board of Directors. Managed HR and business operations in the Orange County field.

● Design and manage membership operations including processes and procedures, client onboarding, membership experience and loyalty programs

● Oversee talent acquisitions, interviewing, and the onboarding and training of new employees

● Determine salary decisions and finalize job duties to ensure a tightly coordinated workforce

● Design and deliver new hire training to onboard employees to culture, expectations and duties

● Coordinate with management teams to process new employee documentation, incorporate employment laws into hiring and management strategies, and oversee the operations of all human resources processes

● Streamline daily HR operations including hiring/recruitment process, HR investigations, HRIS systems, L&D initiatives, compliance audits, oversee payroll and rewards and incentives programs

● Continually motivate, train and inspire a high-performance culture who delivers record breaking results in membership and talent acquisition, profitability, employee engagement and growth

09/2016 to 12/2020
General Manager Turnberry Associates Hallandale, FL,

Appointed by CEO to turnaround an underperforming store and capitalize on a high-growth region. Acted as Business Partner to multiple departments to implement hiring and management best practices throughout branch.

● Designed employee engagement strategies, reward and incentives, and reconfigured salary and benefits

● Collaborated with department leaders with a key role in budgeting, forecasting and P&L management

● Restructured and revitalized employee experience, employee engagement, sales and member experience

● Served as a catalyst in implementing business growth strategies by improving staff training and developing dynamic teams through performance improvement and sales coaching

04/2010 to 09/2016
Vice President, Operations Adventist Healthcare Washington, DC,

Instrumental in the company’s growth from $60M to $350 (#1 Real Estate team in OC). Led recruiting and hiring, oversaw vendors and payroll department, and provided ongoing sales and marketing training.

● Managed and motivated sales, marketing and administrative team, lead recruiting and hiring efforts across sales, marketing and payroll

  • Change Management
  • Employee Engagement
  • Organizational Development
  • Learning & Development
  • Talent Management
  • Performance Coaching
  • Full-cycle recruiting
  • Succession Planning
Expected in 2020 to to
Certificate: Human Resources Business Partner
University of California, Irvine - Irvine, CA

This seven-part program centers on linking strategic HR management and departmental business goals and heightening the role of human resources in strategic organizational leadership.

Expected in 2008 to to
Bachelor of Science: Communications
San Diego State University - San Diego, CA

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Resume Overview

School Attended

  • University of California, Irvine
  • San Diego State University

Job Titles Held:

  • HRBP Director
  • Executive Director
  • General Manager
  • Vice President, Operations


  • Certificate
  • Bachelor of Science

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