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hr consultant resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Results-oriented HR professional with broad experience in all areas of HR Operations, including policy and process deployment, HR and payroll systems implementations and optimizations and HR/PR Shared Services. Accustomed to analyzing HR functions and procedures to execute optimization, change management and drive business and functional strategies. Bringing 24+ years of expertise with passion for cultivating enjoyable and productive work environments.

Skills
  • HR Systems - ADP Workforce Now, Success Factors, UltiPro, ADP PayForce, ADP Enterprise, Kronos and other various HR/PR/Time systems
  • Core HRIS, Reporting and Analytics, Recruiting, Onboarding, Goals, Performance, Talent Reviews, Calibration, Development & Succession Planning, Learning/Training, Compensation, Workforce Planning, Benefits and Payroll
  • AON/Radford Market Data
  • Korn Ferry Competencies and Talent Framework
  • Program and Project Management
  • Operational Excellence, Lean Manufacturing
  • HR Process and Systems Development and Optimization
  • Implementation and management of HR Shared Services
  • HR/PR Outsourcing
  • Global expertise
  • Both skilled in leading teams or working independently
  • Large, small, complex or less complex organizations
  • Self starter, agile, results driven, action oriented
Work History
09/2020 to Current
HR Consultant Signature Healthcare Eagan, TN,
  • Contributed to business and HR functions by identifying, prioritizing and implementing HR strategies through implementation of new HR technologies, enhancements to existing HR systems, design and implementation of HR Shared Services model including both internal and external outsourcing.
  • Implemented full suite of ADP Comprehensive Services including implementation of ADP Workforce Now and the outsourcing of payroll and benefits administration.
  • Acted as lead for HR function for new ERP implementation for elements requiring HR employee data, time & payroll data and system integrations.
  • Assessed and aligned compensation program to market data to attract highly qualified applicants for organizational vacancies and retain existing employees. Used Aon/Radford tools to map & level jobs, create new job catalog & salary ranges. Conducted analysis to model and recommend company wide increases to bring employees closer to market.
  • Created Talent Review and Succession planning program content.
  • Created new hire orientation introduction content for delivery by HR Shared Services team to more effectively onboard employees.
  • Designed and developed custom reports and analytics capability through ADP Workforce Now and excel.
  • Partnered with third party vendors to provide core data sets to be used as inputs into PowerBI analytics to automate and enhance leadership dashboards.
  • Partnered with site HR teams, functional leaders and employees to establish and develop HR policies and procedures.
  • Wrote, developed and delivered successful presentations, ow to guides, videos and facilitated training to individuals and groups.
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
  • Provided human resources, recruiting and resource allocation guidance in consulting environment.
10/2014 to 08/2020
Director, HR Operations Element Fleet Management Corp. Minneapolis, MN,
  • HR Operations Lead the daily strategic and operational execution of HR activities and systems in support of, and aligned with business objectives across company globally (20+ countries, 70+locations).
  • Responsible for US payroll for 26 locations
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
  • Leveraged marketplace trends to create solutions and refine business strategies.
  • Optimized operational processes by developing company-wide analytics tools and reporting for business metrics.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Gathered and defined business requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Identified innovative and automated approaches to routine tasks, implemented solutions improving productivity and reduced cost savings
  • Managed and motivated team to promote collaboration and keep members on-task and productive.
  • Investigated and corrected or escalated project problems.
  • Managed minimum of 10-20 projects each year while maintaining adherence to budget, schedule and scope requirements.
  • Reduced costs $750k by negotiating third party vendor contracts strategically.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Collaborated closely with upper management and functional owners to drive strategy through development and implementation of new processes and systems.
  • Responsible for the development of global HR processes and toolkits to support HR function.
  • Lead the re-design and implementation of Success Factors full suite of applications including Employee Central.
  • Support global talent management initiatives through design, implementation and on-going administration of philosophy, processes and systems such as goal management, performance management, calibration and talent reviews.
  • Partner closely with COE leaders to create processes and implement systems to support their strategies such as creating salary structure and pay grades, manage annual pay reviews and bonus programs, implantation of a centralized talent acquisition center.
  • Created and Implemented HR Shared Services strategy to ensure our customers received excellent service by centralizing work activities, streamlining processes, optimizing systems, providing training, soliciting feedback and proactively taking action on reoccurring issues.
  • Introduced SLA, cross training and metrics which overall decreased number of requests and issues while improving overall customer satisfaction.
01/2001 to 05/2013
Director, HR Operations / HRIS Manager / Sr HR Rep Ryko Solutions Inc Des Moines, IA,
  • Lead the daily strategic and operational execution of HR activities and systems in support of, and aligned with business objectives across company globally (13 countries, 20+ locations).
  • Responsible for HR Shared Services team including employee support, leaves, benefits, payroll and HRIS
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
  • Created annual budget and developed comprehensive plan to accomplish company objectives while staying within budget.
  • Partner with internal/external functions and customers to understand business needs and through innovation and expertise, design and implement technology-enabled, systems and process solutions to support their requirements.
  • Support global talent management initiatives through design, implementation and on-going administration of philosophy, processes and systems such as goal management, performance management, calibration and talent reviews.
  • Partner with HR Leaders to understand HR reporting requirements and design and develop key metrics and dashboards.
  • Design, develop, implement and maintain HR process guides and HR toolkits to support key initiatives within HR calendar such as goal setting, performance management, open enrollment, talent reviews, merit planning and payment of special compensation awards.
  • Design, configure, test, deploy and maintain HR system interfaces to benefit carriers, various HR systems and customers.
  • Lead the design, centralization and delivery of all data entry processing to assure data integrity for all Human Resources systems.
  • Created and implemented HR Shared Services strategy to provide support to all employees and levels within the organization for HR processes, benefits, payroll, leave management and HRIS.
  • Lead and managed work for the the HR Shared Service team members,
08/1997 to 06/2001
Human Resources Representative LAIRD TECHNOLOGIES City, STATE,
  • Perform general HR duties which included conducting new hire orientation and process related paperwork; implement company benefit programs and maintain related paperwork; process payroll as well as track attendance; assist in the recruitment and interviewing of potential employees; maintain OSHA 200 Log and process worker’s compensation claims and paperwork; maintain personnel records; controlled checkbook and pettycash; update company policies and procedures; handle all confidential paperwork regarding the merit program, promotions, demotions, transfers and terminations; employee relations and problem solving; assist the Operations manager with reports and presentations; coordinate and maintain safety programs to comply with OSHA regulations; coordinate company functions and fund-raisers (i.e.
  • United Way, Lee National Denim Day, Company Picnic, and Holiday Parties); trained Receptionist and HR Assistant; minimal supervision of Receptionist and HR Assistant.
Education
Expected in 1999 to to
Resources Management Certificate:
University of Phoenix Human - ,
GPA:
Expected in 1997 to to
: General Studies
Chandler-Gilbert Community College - ,
GPA:
Expected in 1996 to to
: Studies
University of Northern Colorado General - ,
GPA:
Expected in 1995 to to
FMLA, CFRA, PDL, Workers’ Compensation, HR Compliance Seminars, Six-Sigma Greenbelt, Project Management:
Various - ,
GPA:

General classes while I was

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Resume Overview

School Attended

  • University of Phoenix Human
  • Chandler-Gilbert Community College
  • University of Northern Colorado General
  • Various

Job Titles Held:

  • HR Consultant
  • Director, HR Operations
  • Director, HR Operations / HRIS Manager / Sr HR Rep
  • Human Resources Representative

Degrees

  • Resources Management Certificate
  • FMLA, CFRA, PDL, Workers’ Compensation, HR Compliance Seminars, Six-Sigma Greenbelt, Project Management

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