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HR Administration Resume Example

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HR ADMINISTRATION
Professional Summary
Motivated customer service specialist with over 25 years as a medical receptionist and biller.

Works well individually or as a team member
Skills
  • Exceptional communication skills
  • Quick learner
  • Medical terminology knowledge
  • Knowledge of CPT and ICD-9, HIPPA confidentially regulations.

  • Multi-line phone talent
  • Credit card processing
Work History
HR Administration, 10/2013 to Current
Alorica – North Sioux City, SD
  • Politely assisted customers in person and via telephone.
  • WOTC screening.
  • I9 Verification.
  • New hire Paperwork.
  • Directed calls to appropriate individuals.
Cashier, 03/2013 to Current
Panera Bread – Sioux City, IA
  • Provided an elevated customer experience to generate a loyal clientèle.
Patient Service Representative, 10/2010 to 08/2013
Mercy Cardiology – Sioux City, IA
  • Extensive patient contact in office and by telephone.
  • Collected co-pays, ensured monies and credit cards balanced at the end of day.
  • Posted personal payments to accounts.
  • Organized charts for upcoming clinics.
  • Computer generated enteries of patient demographics, insurance information, corrections as well as appointment scheduling. 
  • Handeled medical record requests, filing and dictations to chart placement.
Receptionist/ Patient Accounts, 06/2004 to 10/2013
Midlands Clinic – Dakota Dunes, SD

  • Politely assisted customers in person and via telephone.
  • Computer generated enteries of patient demographics, insurance information, corrections as well as appointment scheduling.
  • Posting of charges.
  • Personal and  insurance payments posted to patient accounts.
  • Responsible for monthly AR.
  • Initiating and mailing collection letters with continual follow-ups.
  • Maintaining patient accounts, filing provider inquiries and follow-ups regarding denials.
Education
High School Diploma: 1975
Heelan High School - Sioux City, IA
references
Mary Jo Prince
HR Administrator Alorica
605-422-4007

Chris Curtis
General Manager Panera
612-655-9593

Jeanne Newton
Office Manager
Mercy Cardiology
712-212-1661

Christina Loft
Registered Nurse
Mercy Hospital
712-253-9499
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Resume Overview

Companies Worked For:

  • Alorica
  • Panera Bread
  • Mercy Cardiology
  • Midlands Clinic

School Attended

  • Heelan High School

Job Titles Held:

  • HR Administration
  • Cashier
  • Patient Service Representative
  • Receptionist/ Patient Accounts

Degrees

  • High School Diploma : 1975

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