Housing Referral Specialist Resume Example United States Air Force

HOUSING REFERRAL SPECIALIST

Summary

As a U.S Air Force Veteran with over 26 years of Management experience. Detail orient that can examine documents and monitor activities to verify compliance and identify issues of concerns. I am self-motivated and hardworking with Project Management, Auditing and Fleet Management skills. I am seeking consideration for this position because I am a Disabled Veteran applying under the "Schedule A" hiring authority who has completed the Veteran Rehabilitation course under Chapter 31 of title 38, United States Code.

Skills

Corrective actions
Quality assurance controls
Problem-solving
Customer needs assessment

Fleet Management
Inspections management
Document control
Referral management

Experience

Housing Referral Specialist
February 2019 to CurrentUnited States Air Force － Goose Creek, SC

Knowledge of basic housing instructions, policies, principles, concepts, and methodologies; and of installation housing privatization project transaction documents.
Oversaw 4 housing inspections, audits and management reviews to ensure compliance with housing program requirements.
Ensured good relations between residents and Public- Private Venture (PPV) partner.
Developed excel data base to tracked housing referral application/waitlist; gave management 100% eyes on application process and wait times.
Knowledge of the principles, techniques, and methodology related to housing referral and relocation support services.
Skilled in interviewing to obtain factual information and to explain housing policies, relocation assistance, and local procedures to military members.
Ability to analyze interrelated issues of effectiveness, efficiency, and productivity, and develop recommendations to solve problems.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Led 5 referral housing inspection; completed discrepancies checklist and return documentation to landlord for final inspection.
Built much needed Enterprise Military Housing (EMH) continuity book for the onboarding process.
Revised DD Form 1746 and created a new Firearm Registration or Ammunition documentation.
Assisted in purging 100% old application and revamping the process on how to file new application.
Knowledge of basic housing instructions, policies, principles, concepts, and methodologies; and of installation housing privatization project transaction documents.

Environmental Health & Safety Representative
January 2018 to February 2019MAHLE Behr Charleston Inc. － North Charleston, SC

Responded and facilitated investigations of all incidents and near misses, assisting with the root causes analysis, and driving implementation of corrective actions using the 5 why approach.
Reduced the accident rate and decreased the Days Away, Restricted or Transfer (Dart) from 45% to 7% over a 7 month period.
Procured First Responder training for 53 personnel to ensure proper training is maintained plant wide.
Inspected workplaces, processes, products, or other systems for compliance with established safety and occupational health policies.
Developed, maintained and updated compliance manuals, standard operating procedures (SOPs) and work instructions to eliminate or control potential hazards.
Cleared (6) 240 days environmental violation and secured ISO 14001:2015 Certification within 7 months.

Fleet Maintenance Manager
October 1993 to October 2013US Air Force － North Charleston, SC

Responsible for 720 vehicles and their components, valued at $31M, providing weekly maintenance inspections to determine serviceability, condition and repair priorities, historical information for entry into On-Line Vehicle Interactive Management System (OVILMS).
Ensured information required to process vehicle accident reports is accurate and completed per Standard Form (SF) 91, 94 and 95.
number; date, time and location of accident or crash; description of the crash, including road and weather conditions; verification of seat belt usage and location/condition of the vehicle, etc.
Drafted, collected and reviewed policies and procedures relevant to the organizations mission. Conducted training based on these materials to provide guidance and instructions on workflow processes.
Worked as a liaison between vendors and customers to determine vehicle features and specifications to ensure that mission requirements by offering recommendations in the contracting phase.
Continued support in providing maintenance and repair services per completed contract.
Responsible for reviewing and verifying contracts and Statement of work before performing services.
Coordinated with 30 Vehicle Control Officers (VCOs) to identify and assess unit and mission requirements to ensure vehicle accountability and compliance in accordance with the United States Air Force (USAF) contracting office, Federal Regulations, General Service Administration (GSA) Manuals, Standard Operating Procedures.
Collected metrics and analyze procedures from OVILMS, for efficiency, vendor performance, customer requirements, inventory, reporting accuracy and maintenance compliance. These metrics were analyzed to identify, draft, research, and implement corrective actions resulting in correcting multiple chronic problems, increasing efficiency and reducing fraud, waste and abuse.
While conducting routine maintenance, determined vehicles and equipment in need of disposal based on directives.
Responsible in approving or disapproving vehicle modifications based on efficiency, safety guidelines , budget and mission requirements. This process included monitoring the overall modification process for GSA and USAF vehicles in accordance with awarded contracts, budget and schedules.
Managed the 1st Vehicle Maintenance Shop vehicles and equipment over $2.8M. Mentored and conducted training sessions to military and civilian personnel to ensure process standardization.
Deployed to Afghanistan, coordinated with military and civilian counterparts including 30 Vehicle Control Officers to identify and assess unit and mission requirements to ensure vehicle accountability and compliance in accordance with The USAF contracting office, Federal and Standard Operating Procedures.

Education and Training

Master of Science : Occupational Safety & Health Environmental Mgmt, Expected in January 2021Columbia Southern University － Orange Beach, AL

Bachelor of Science : Business Management, 2016Limestone College － North Charleston, SC

Housing Referral Trainning : July 2019Housing Referral Training － Jacksonville, FL

Lead Auditor : ISO 14001, 2018BSI Group America － Chicago, IN, United States

OSHA General Industry Safety and Health, 2017360 Training － North Charleston, SCCertification # 36-701954942

Visio, 2017Training Solutions － North Charleston, SC

Microsoft Access, 2017Training Solutions － North Charleston, SC

Project Management, 2017Training Solutions － North Charleston, SC

Unit Environmental Coordinator, 2003United States Air Force － North Charleston, SC

Resume Overview

Companies Worked For:

United States Air Force
MAHLE Behr Charleston Inc.
US Air Force

School Attended

Columbia Southern University
Limestone College
Housing Referral Training
BSI Group America
360 Training
Training Solutions
United States Air Force

Job Titles Held:

Housing Referral Specialist
Environmental Health & Safety Representative
Fleet Maintenance Manager

Degrees

Master of Science : Occupational Safety & Health Environmental Mgmt , Expected in January 2021
Bachelor of Science : Business Management , 2016
Housing Referral Trainning : July 2019
Lead Auditor : ISO 14001 , 2018
OSHA General Industry Safety and Health , 2017
Visio , 2017
Microsoft Access , 2017
Project Management , 2017
Unit Environmental Coordinator , 2003

Housing Referral Specialist Resume Example

Resume Score: 80%

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