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housing case manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Well-qualified worker, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems. Washington State Certified Peer Counselor

Highly-motivated to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. working effectively unsupervised and quickly mastering new skills.

Hardworking and reliable Case Management with strong ability in working with individuals as well as groups. Offering personal life experience 's and the ability to understand each person's needs. Highly organized, proactive and punctual with team-oriented mentality.

Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Skills
  • Crisis Response
  • Managing Records
  • Verbal and Written Communication
  • Family Member Counseling
  • Intervention Planning
  • Conflict Negotiation
  • Social Researce
  • Systems Evaluation
  • Work Planning and Prioritization
  • Client Needs Assessment
  • Relationship Building
  • Consultative Services
  • Coordinating Services
  • Crisis Prevention Intervention (CPI)
  • Counseling
  • Desktop and Laptop Computers
  • Case Management
  • Assessing Needs
  • Community Resource Referral
  • Substance Abuse Prevention
  • Database Software
  • Abuse and Neglect Investigation
  • Paperwork Organization
  • Crisis Intervention
  • Goal Setting
  • Crisis Resolution
  • Problem-Solving
  • Documentation and Recordkeeping
  • Worker Supervision
  • Training and Teaching
  • Critical Thinking
  • Family Counseling
  • Schedule Coordination
  • Coaching Patients
  • Individual Counseling
  • Dependency Recovery
  • Support Group Organization
  • Community Health Services
  • Conducting Assessments
  • Treatment Plan Modification
Experience
Housing Case Manager, 01/2021 - Current
Catholic Community Services Of Shelton, WA,
  • Provided information to access financial assistance, legal aid or housing.
  • Documented services and collected required data for evaluation.
  • Guided clients in development of skills and strategies for dealing with individual problems.
  • Collaborated with other professionals to assess client needs.
  • Advocated for clients to resolve medical or personal crises.
  • Work with clients on initial intakes and provide resources for them.
  • Help Homeless people in our communities by providing temporary shelters, providing meals, clothing, showers hygiene.
  • Advocate for them in getting their proper documents (Social Security cards, State ID's, Birth Certificate, to be able to achieve permanent housing for them.
  • Meet with them on a weekly Basis to work in establishing getting their confidence back, accountability.
Construction Worker, 03/2016 - 10/2021
Cavco Industries Moultrie, GA,
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
  • Used laser measuring tools to calculate lengths, widths and heights.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Assembled structural components, replacing parts to meet regulatory code standards.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
  • Logged inventory to track supply counts, organize equipment and gather important materials.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Installed structures or fixtures using hand or power tools per plan drawings.
  • Used wheelbarrow to move debris and material to designated areas on jobsite.
  • Read plans, instructions or specifications to determine work activities.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Used trowels and floats to smooth and finish freshly poured cement or concrete.
State Certified Peer Support Counselor , 08/2020 - 01/2021
Peerkent City, STATE,
  • Maintained strict data confidentiality and privacy on information related to individuals.
  • Instilled hope by promoting positive self-disclosure and actively listening to client needs.
  • Led support groups and facilitated one-on-one meetings with struggling individuals.
  • Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
  • Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
  • Helped individuals overcome harmful drug and alcohol addictions.
  • Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Instructed individuals in job search and application strategies, resume writing and interview skills.
  • Identified cases of abuse, encouraging students or parents to seek assistance from mental health professionals.
  • Logged in over 10,000 hours of trainings in the field where people suffer in their daily lives from Mental health Drug and alcohol addictions.
  • To have the ability and knowledge to assess them and put together plans for each individual. And to be able to adjust myself accordingly to each individual as they all have many different areas that is needed to help them back into our communities with a new beginning.
Education and Training
Associate of Science: Criminal Justice, Expected in 11/2022
-
Miller-Motte College - North Carolina,
GPA:
Status -
Ons Hand Training At Facilities : Mental Health Counseling, Drug & Alcohol Addiction, Expected in 08/2021
-
State Trainings At Non Profit Organizations. - Seattle, WA,
GPA:
Status -
  • Completed professional development in Mental health & Addictions over 7,000 hours of training from safety to an overdosed individual. De-escalation skills, Ability to related and understand each person on their need for help. Providing a positive environment that helps each individual to gain trust and confidence in themselves

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Resume Overview

School Attended

  • Miller-Motte College
  • State Trainings At Non Profit Organizations.

Job Titles Held:

  • Housing Case Manager
  • Construction Worker
  • State Certified Peer Support Counselor

Degrees

  • Associate of Science
  • Ons Hand Training At Facilities

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