Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Social Service Supervisor with experience supervising 6-25 staff members; intensive case management, counseling and working with individuals experiencing crisis or those who are socially excluded; inter-agency collaboration with Department of Health and Department of Children & Families; knowledge of family violence treatment, assessments and therapeutic interventions; ability to keep sensitive information confidential.

  • Case Manaegemnt
  • Housing Information System (HMIS)
  • Comprehensive Social Assessment
  • Progress Notes
  • Maintain Records
  • Reporting
  • Treatment planning
  • Community Resources
  • Client advocacy
Work History
Housing Case Manager, 02/2020 - Current
Aids Healthcare Foundation Delray Beach, FL,

•Assesses families for homelessness risk and provides diversion, family mediation, housing counseling and search, financial management assistance, and direct financial assistance to ensure housing stability.

• Provides appropriate referrals, including linkages to homeless services, employment services, legal services, and financial management services.

• Meet weekly and as needed with families on case load to develop case plans, review progress, and to do follow-up on tasks and services.

• Provides housing stabilization services to ensure that families maintain housing, including collaborating with other service providers, and following through on referrals for other needed services.

• Networks and coordinates with community resources for housing, legal services, employment, substance abuse treatment, mental health treatment, training; and make referrals as appropriate.

House Administrator, 01/2014 - 01/2019
Medstar Health Pasadena, MD,
  • Oversee the care, safety and the well-being of all residents residing in the facility
  • Supervise Child Health Care Workers, Licensed Practical Nurses and Volunteers
  • Facility monthly treatment plan meetings with interdisciplinary team
  • Complete, monitor and ensure monthly staff schedule meet the needs of the facility
  • Coordinate admissions and discharges of residents
  • Evaluate staff performance and recommend appropriate action
  • Complete and submit monthly reports to Executive Director
  • Responsible for the fiscal management of facility
  • Maintain records, prepare reports and compose correspondence relative to the task
  • Review case records to ensure that the agencies, state policies, rules and regulations are adhered too
  • Identify staff development and training needs and ensure that training is obtained
  • Oversee residents schedules and weekly appointments
  • Attend quarterly Infection Control, Resident Safety, Quality Assurance and Resident Care meetings
  • Monitor and evaluate the provision of resident services in the program area Act as liaison to all agencies involved in services for residents
  • Handle emergency situations when necessary
  • Perform other duties as directed/required
Supervisor/Intensive Case Manager, 01/2008 - 01/2013
New Community Corporation City, STATE,
  • Supportive Assistance to Individuals and Families (SAIF) Program: ! Supervised a team of six Intensive Case Managers, conducted daily case supervision, conducted monthly case conferences with the state of New Jersey
  • Prepared files for State review, monitored case notes and conducted monthly reporting
  • Provided individual comprehensive case management and crisis intervention services to TANF recipients
  • Conducted assessments and create Individual Service Plans
  • Monitored client progress towards goals and self-sufficiency
  • Provided referrals for social support
  • Served as inter-agency client liaison
  • Prepared monthly reports for the State
  • Conducted consultation services and community outreach activities at various sites, homes-based, and places of employment
  • Performed Individual counseling duties
  • Evaluated the need for additional assessments such as mental health, health, DV and substance abuse
Bachelor of Science: Health and Human Services, Social Work, Individual and Families Case Management, Expected in
Benedict College, School of Education - Columbia, SC,

cum laude, Critical Thinking in Social Work; Field Practice Preparation; Social Welfare Policy; Family and Child Welfare; Intervention in Child Abuse and Neglect, Case management, Dean's List,

  • National Association of Social Workers

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School Attended

  • Benedict College, School of Education

Job Titles Held:

  • Housing Case Manager
  • House Administrator
  • Supervisor/Intensive Case Manager


  • Bachelor of Science

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