housing and mental health support worker resume example with 2+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I completed my first year in health science at Otago University New Zealand where I was studying to be a dentist. At present I have put my studies on hold to secure employment. I am a highly motivated reliable person who is seeking a position that allows me to assume more responsibility while enhancing my skills knowledge and experience. I am honest, hardworking reliable punctual and have excellent time management skills and will be an asset to any employer.

  • Safety and Risk Assessments
  • Goal Development
  • Client Goal Planning
  • Confidential Records
  • Developing Relationships
  • Tracking Client Progress
  • Friendly, Positive Attitude
  • Active Listening
  • People Skills
  • Team Building
  • Microsoft Office
  • Computer Skills
  • Customer Service
  • Organizational Skills
  • PPE Use
  • Planning & Organizing
  • Good Work Ethic
  • Data Management
Education and Training
Tangaroa College Auckland , Expected in 11/2018 High School Diploma : - GPA :
  • 2014-2018
Firstservice Residential - Housing and Mental Health Support Worker
North Miami, FL, 06/2022 - 02/2023
  • Provided mental health support services to members and families.
  • Promoted independence by assisting and supervising clients while completing daily living activities.
  • Referred clients to external resources for additional support.
  • Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
  • Advised residents on tenancy and estate management services information.
  • Maintained accurate records and documented client data in company databases.
Patterson Companies - Administration
Lansing, MI, 07/2021 - 06/2022
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Processed financial documents, contracts, expense reports and invoices.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Oversaw workflow on job sites and kept projects on schedule.
  • Determined equipment, material and staff needs needed to meet production schedule.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Scheduled and confirmed patient appointments and consultations.
  • Communicated with patients with compassion while keeping medical information private.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Screened employees and visitors using specific protocol and non-contact infrared thermometers.
  • Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
  • Offered protective masks and face shields to guests.
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
  • Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
  • Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
  • Documented data in designated system to present to client upon request.
Toll: Zara - Casual Packer
City, STATE, 12/2020 - 01/2021
  • Assembled customer orders from stock and packed items in boxes.
  • Arranged items on pallets according to size and weight.
  • Verified labels for appropriate order numbers and item specifications.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
Countdown - Picker Packer
City, STATE, 03/2020 - 11/2020
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Used handheld scanners to key in data for packages.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Labeled boxes and placed in outbound collection areas.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Pulled and packed product using various tools and equipment to meet order goals.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

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Resume Overview

School Attended

  • Tangaroa College

Job Titles Held:

  • Housing and Mental Health Support Worker
  • Administration
  • Casual Packer
  • Picker Packer


  • High School Diploma

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