Housekeeping Laundry resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.
Skills
Cleaning
Housekeeping
Laundry
Equipment Cleaning
Hazardous Waste
Coordination
Monitoring
Active Listening
Speaking
Social Perceptiveness
Time Management
Critical Thinking
Reading Comprehension
Learning Strategies
Equipment Selection
Experience
Housekeeping/Laundry , 05/2018 to 05/2021 Mccomb Nursing And Rehabilitation Center, Llc – Mccomb, MS,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Requested maintenance orders to fix non-working equipment and address room damage.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Interacted pleasantly with clients and guests when performing daily duties.
Laundered sheets and removed stains to restore linens to pristine condition.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Cashier, 12/2015 to 03/2018 Maverik – Jerome, ID,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Properly verified customer identification for alcohol or tobacco purchases.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Assisted customers with account updates, new service additions and promotional offers.
Inspected items for damage and obtained replacements for customers.
Learned roles of other departments to provide coverage and keep store operational.
Promoted specific item options to drive sales and achieve add-on purchases.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Scanned customer purchases, supporting transactions to streamline sales process.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Hostess, 06/2013 to 12/2015 Excela Health – Latrobe, PA,
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
Answered customers' questions about hours, seating, current wait time and other information.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Answered questions about food and order statuses for waiting customers.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Answered telephone to provide dining information and take party reservations.
Monitored dining area to assess server capacity and estimate wait times.
Accommodated guests with children and special needs to promote comfortable dining experience.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Greeted guests and gathered information to seat groups or place on waitlist.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Set up and decorated menu marketing boards with current meal and drink specials.
Notified server after seating parties in section to facilitate prompt service.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Education and Training
High School Diploma: , Expected in 06/2014 Franklin Area High School - Franklin, PA GPA:
Certificate: Marketing, Expected in 05/2014 Venango Technology Center - Oil City, PA, GPA:
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