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Housekeeping/Laundry Resume Example

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HOUSEKEEPING/LAUNDRY
Summary

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.

Skills
  • Cleaning
  • Housekeeping
  • Laundry
  • Equipment Cleaning
  • Hazardous Waste
  • Coordination
  • Monitoring
  • Active Listening
  • Speaking
  • Social Perceptiveness
  • Time Management
  • Critical Thinking
  • Reading Comprehension
  • Learning Strategies
  • Equipment Selection
Experience
Housekeeping/Laundry |Company Name - City, State|05/2018 - Current
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Cashier|Company Name - City, State|12/2015 - 03/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
Hostess|Company Name - City, State|06/2013 - 12/2015
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Helped to plan and execute parties for more than 10 guests, including coordinating menus and preparing tables.
  • Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered questions about food and order statuses for waiting customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Answered telephone to provide dining information and take party reservations.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Education and Training
Franklin Area High School|City, State|06/2014High School Diploma
Venango Technology Center|City|05/2014Certificate: Marketing
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Resume Overview

School Attended

  • Franklin Area High School
  • Venango Technology Center

Job Titles Held:

  • Housekeeping/Laundry
  • Cashier
  • Hostess

Degrees

  • High School Diploma
    Certificate : Marketing

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