housekeeper team supervisor resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
Staff Evaluations
Department Coordination
Cleaning Practices
Corrective Action Implementation
Decision Making
Procedure Implementation
Clear Communication
Problem-Solving
Personnel Problem Management
Laundry and Dry Cleaning
Furniture Cleaning
Employee Work Scheduling
Linens Management
Surface and Floor Cleaning
Policy Enforcement
Service Optimization
Stocking Bathrooms
Quality Assurance and Control
Customer Relationship Management
Experience
01/2019 to 01/2023
Housekeeper Team SupervisorProhealth Care – Brookfield, WI,
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Gathered and removed trash, placing in appropriate disposal area.
Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Replenished restroom supplies to maintain soap, paper towels and other product levels.
Notified building managers about needed repairs to maintain public safety.
Reduced cleaning time significantly while maintaining company quality standards.
10/2019 to 04/2022
Home Health AideParkview Adventist Medical Center – Damariscotta, ME,
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Assisted with client personal care needs to foster independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Arranged medications and dispensed prescribed doses at scheduled intervals.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Helped patient move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Documented patient status and reported changes in care needs.
Checked patients' pulse, temperature and respiration.
Provided entertainment and companionship through conversation, reading and board games.
Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Accompanied client to doctors' offices or on other trips outside home.
02/2017 to 08/2019
Medical Office AssistantDavita – Burton, MI,
Scheduled appointments for patients via phone and in person.
Assisted with referrals and prepared medical records for patients.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Registered patients and scheduled appointments.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Maintained confidentiality of records relating to clients' treatment
Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Completed and safeguarded medical records, securing patient information to maintain confidentiality.
Submitted diagnosis and procedure codes for insurance companies.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Scheduled and confirmed patient appointments and consultations.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Communicated with patients with compassion while keeping medical information private.
03/2006 to 05/2017
Restaurant Team LeaderFive Guys – Monroe, WA,
Managed busy and highly popular restaurant with professional, well-trained staff.
Priced and ordered food products, kitchen equipment and food service supplies.
Scheduled and directed staff in daily work assignments to maximize productivity.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Created detailed reports on weekly and monthly revenues and expenses.
Resolved and investigated complaints regarding service, food quality and accommodations.
Managed accounts payable, accounts receivable and payroll.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Education and Training
Expected in 05/2012 to to
Associate of Applied Science: Phlebotomy/EKG Berkley Business College - Dover, NJ, GPA:
2011 2012 - Dean's List
Awarded [Grant Name], [Agency Name]
Member of [Honor Society], [Year]
Expected in to to
: Commercial Art Morris County Vo-Tech - Denville, NJ, GPA:
Awarded $5000.00 Scholarship
1999 - Honor Roll
NJ Environmentally Safe Travel Book Cover. Recipient 1
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.