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Housekeeper/PCA Resume Example

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HOUSEKEEPER/PCA
Summary

Hardworking and reliable housekeeper/PCA with strong ability in resident care, proper precautions and environmental procedures. Offering quick learning skills, attention to precise detail and caring resident satisfaction. Highly organized, proactive and punctual with team-oriented mentality. Love and passion for service to the public with a focus on Geriatrics.

Skills
  • Bloodborne pathogen training
  • Ergonomics and safety training
  • Cleaning methods
  • Mopping and buffing floors
  • Focused and detail-oriented
  • Exceptional time management
  • Dusting
  • Chemical cleaning
  • Hospitality background
  • Customer-oriented
  • Quality assurance controls
  • Decision making skills
  • Hardworking
  • Customer service-focused
  • English language fluency
  • Exceptional communicator
  • Excellent oral and written communication
  • Leadership
  • Goal-oriented
  • Mentoring and coaching
  • Issue and conflict resolution
  • Customer service
  • Organization
  • Administrative support
  • Supervision
  • Problem resolution
  • Patient relations
  • Calm and level-headed under duress
  • Collecting vital signs
  • Grooming and bathing assistance
  • Quick problem solver
  • Infection control procedures
  • Monitoring fluids
  • Team management
  • Team building
Experience
Housekeeper/PCA, Glenburn Home , April 2018-CurrentLinton, Indiana
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Used mobility devices and T-stand equipment to transport patients.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Attended to patients in 29-bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Self Employed , Self, June 2011-May 2018Switz City, IN
  • Earned reputation for good attendance and hard work.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Delivered excellent cleaning & organization to customer locations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including shopping for clients and aiding in purchases of cleaning equipment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assistant Supervisor, Jurden Industries, February 1996-August 2000Bloomfield , Indi
  • Filed paperwork and submitted reports to upper management.
  • Kept detailed records of department resource usage and expenses.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Oversaw employee supervision, client satisfaction, contract management and daily work.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Increased volume of work while maintaining high level of accuracy and quality.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored new employees on materials and machines and delivered constructive feedback to increase understanding of job duties.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Trained 20 employees on best practices and protocol while managing teams to maintain optimal productivity.
Shift Supervisor, Hardees, November 1994-February 1996Cloverdale , Indiana
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Kept areas clean, neat and inspection-ready at all times to comply wiith product guidelines.
  • Employed security and loss prevention strategies during shift to maximize safety.
  • Collaborated with team members to improve performance and implement training updates.
  • Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
  • Created schedules and assigned jobs based on employee strengths and anticipated customer demand.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Trained 15 employees in effective work procedures and performance strategies to optimize operations.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Completed opening and closing duties to facilitate business operations.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Evaluated, reconfigured and performed equipment maintenance to support operational goals.
  • Identified source of equipment malfunctions by using various troubleshooting methods.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Resolved customer complaints and reported issues to senior management.
  • Performed opening and closing procedures including setting up registers and arranging products to keep facility operations-ready.
  • Employed optimal safety practices resulting in zero hazards, incidents or lost-time accidents.
Education and Training
Education, , Indiana State University, Terre HauteIN
High School DiplomaCloverdale High School, , CloverdaleINMay 1991
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Resume Overview

Companies Worked For:

  • Glenburn Home
  • Self
  • Jurden Industries
  • Hardees

School Attended

  • Indiana State University
  • Cloverdale High School

Job Titles Held:

  • Housekeeper/PCA
  • Self Employed
  • Assistant Supervisor
  • Shift Supervisor

Degrees

  • High School Diploma

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