Housekeeper /Houseman /Laundry Attendant Resume Example
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HOUSEKEEPER /HOUSEMAN /LAUNDRY ATTENDANT
Summary
Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering [Number] years of industry performance rooted in integrity and hard work.
Skills
Able to lift 25 lbs. Deep Cleaning Cleaning Inventories stockeing
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Experience
Residence Inn & Suits | City , STATEHousekeeper /Houseman /Laundry Attendant02/2008 - 08/2010
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Swept and vacuumed floors, hallways and stairwells.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
- Swept and damp-mopped private stairways and hallways.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
- Completed more than [Number]jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
- Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
- Kept utility sink rooms in clean, neat and orderly condition.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
- Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
- Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
- Set up and cleaned banquet and conference rooms.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Spot cleaned carpets using industrial carpet cleaner.
- Provided deep cleaning services for areas in need of additional sanitation.
- Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
- Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
- Organized supplies for efficient use based on expected customer needs.
- Cleaned rooms to satisfaction of over [Number] daily clients.
- Dusted ceiling air conditioning diffusers and ventilation systems.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
- Reduced average cleaning time per room from [Number] to [Number] minutes.
- Stocked toilet tissue and paper towels, as well as other restroom supplies.
- Supplied guests with extra towels and toiletries when requested.
- Hand dusted and wiped clean office furniture, fixtures and window sills.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Hampton Inn & Suites Tucson Airport | City , STATEHousekeeper /Laundry Attendant08/2015 - 10/2016
- Swept and vacuumed floors, hallways and stairwells.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Swept and damp-mopped private stairways and hallways.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
- Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
- Kept utility sink rooms in clean, neat and orderly condition.
- Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
- Hand dusted and wiped clean office furniture, fixtures and window sills.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
- Collected trash from premises and removed to designated areas to alleviate bad odors.
- Stocked toilet tissue and paper towels, as well as other restroom supplies.
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
- Dusted ceiling air conditioning diffusers and ventilation systems.
- Organized supplies for efficient use based on expected customer needs.
- Cleaned rooms to satisfaction of over [Number] daily clients.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Provided deep cleaning services for areas in need of additional sanitation.
- Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
- Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
- Supplied guests with extra towels and toiletries when requested.
- Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
- Reduced average cleaning time per room from [Number] to [Number] minutes.
- Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
- Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
Best Western Inn & Suits Tucson Airport | City , STATEHousekeeper /Laundry Attendant08/2017 - 09/2019
- Stocked toilet tissue and paper towels, as well as other restroom supplies.
- Dusted ceiling air conditioning diffusers and ventilation systems.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
- Swept and damp-mopped private stairways and hallways.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Reduced average cleaning time per room from [Number] to [Number] minutes.
- Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Coached new [Job title]s by demonstrating approved cleaning procedures.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
- Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
- Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
- Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Collected trash from premises and removed to designated areas to alleviate bad odors.
- Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Reported all maintenance issues to the housekeeping status board.
- Hand dusted and wiped clean office furniture, fixtures and window sills.
- Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
- Cleaned rooms to satisfaction of over [Number] daily clients.
- Swept and vacuumed floors, hallways and stairwells.
- Organized supplies for efficient use based on expected customer needs.
- Supplied guests with extra towels and toiletries when requested.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Kept utility sink rooms in clean, neat and orderly condition.
- Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
- Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
- Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
- Provided deep cleaning services for areas in need of additional sanitation.
- Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Education and Training
Carl Hayden High School | City, StateHigh School Diploma05/1983
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Resume Overview
School Attended
- Carl Hayden High School
Job Titles Held:
- Housekeeper /Houseman /Laundry Attendant
- Housekeeper /Laundry Attendant
Degrees
- High School Diploma
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