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Housekeeper /Houseman /Laundry Attendant Resume Example

Resume Score: 80%

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HOUSEKEEPER /HOUSEMAN /LAUNDRY ATTENDANT
Summary

Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering [Number] years of industry performance rooted in integrity and hard work.

Skills

Able to lift 25 lbs.

Deep Cleaning Cleaning Inventories stockeing

  • Able to lift 50 lbs.
  • Ergonomics and safety training
  • Bloodborne pathogen training
  • Washing windows
  • Exceptional time management
  • Closet detailing
  • Focused and detail-oriented
  • Cleaning methods
  • Natural cleaning products
  • Light fixtures and ceiling fans
  • Chemical cleaning
  • Polishing surfaces
  • Dusting
  • Supply inventory management
  • English language fluency
  • Decision making skills
  • Organized
  • Quality assurance controls
  • Physically strong
  • Self-directed
  • Exceptional communicator
  • Five-star resort cleaning
  • Hardworking
  • Hospitality background
  • Guest amenity replenishment
Experience
Residence Inn & Suits | Tucson, AZHousekeeper /Houseman /Laundry Attendant02/2008 - 08/2010
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Swept and vacuumed floors, hallways and stairwells.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
  • Swept and damp-mopped private stairways and hallways.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Set up and cleaned banquet and conference rooms.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Organized supplies for efficient use based on expected customer needs.
  • Cleaned rooms to satisfaction of over [Number] daily clients.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Reduced average cleaning time per room from [Number] to [Number] minutes.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Supplied guests with extra towels and toiletries when requested.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Hampton Inn & Suites Tucson Airport | Tucson, AZHousekeeper /Laundry Attendant08/2015 - 10/2016
  • Swept and vacuumed floors, hallways and stairwells.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Swept and damp-mopped private stairways and hallways.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Organized supplies for efficient use based on expected customer needs.
  • Cleaned rooms to satisfaction of over [Number] daily clients.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Supplied guests with extra towels and toiletries when requested.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Reduced average cleaning time per room from [Number] to [Number] minutes.
  • Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
  • Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
Best Western Inn & Suits Tucson Airport | Tucson, AZHousekeeper /Laundry Attendant08/2017 - 09/2019
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Swept and damp-mopped private stairways and hallways.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Reduced average cleaning time per room from [Number] to [Number] minutes.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Coached new [Job title]s by demonstrating approved cleaning procedures.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Reported all maintenance issues to the housekeeping status board.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Cleaned rooms to satisfaction of over [Number] daily clients.
  • Swept and vacuumed floors, hallways and stairwells.
  • Organized supplies for efficient use based on expected customer needs.
  • Supplied guests with extra towels and toiletries when requested.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
  • Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
  • Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Education and Training
Carl Hayden High School | Phoenix, AZHigh School Diploma05/1983
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Resume Overview

Companies Worked For:

  • Residence Inn & Suits
  • Hampton Inn & Suites Tucson Airport
  • Best Western Inn & Suits Tucson Airport

School Attended

  • Carl Hayden High School

Job Titles Held:

  • Housekeeper /Houseman /Laundry Attendant
  • Housekeeper /Laundry Attendant

Degrees

  • High School Diploma

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