Hard working individual who has years of experience in Customer Service,Household help and Family Personal Assisting job. looking to apply my education, knowledge, experience and skills in an entry level position in the human resources field.
Core Strengths
Exceptional customer service
Knowledge of MS Office
Strong sense of banking ethics
Practiced knowledge of bank security systems
Reliable
Excellent communication skills
Team player
Strong work ethic
Organized
Educational Background
De La Salle UniversityManila, Expected in 1994 ā āBachelor of Arts:Human Resources Management - GPA:
Southern Westchester BOCESValhalla, New YorkExpected in 2005 ā āCertificate: Computer Office Technology,: - GPA:
Work Experience
Chestnut Knoll Personal Care And Memory Care - Housekeeper/Family Assistant Boyertown, PA, 01/2010 - Current
Detailed cleaning and organizing
Family errands
Assist in child care
Help manage home and child's schedule
Help run and organize the family's busy household and life
Schedule doctor appointments
Provide care for family's pets
Track household supplies
Deal with vendors and repair personnel.
City Of Sand Springs - Caregiver Sand Springs, OK, 01/2008 - 01/2010
Assisted Mrs. Ruggiero with her daily routine such s getting dressed, taking medications, taking baths, etc.
Inventory of medicine supplies, made sure Mrs. Ruggiero did not run out of medicine and inhalers that she needed
Set up doctor appointments
Drove Mrs. Ruggiero to her doctor appointments and errands
American Residential Services - Personal Assistant/Household Help Tucker, GA, 01/2005 - 01/2008
Updated calendar and contacts list in the computer using Microsoft Outlook
Prepared invoices
Typed letters of correspondence
Filing of documents & organized Mrs.Cook's home office
Prepared and submitted medical reimbursement forms and checked with health insurance companies to follow up reimbursements
Assisted Mrs.Cook's youngest son in doing homework
Ran errands for the family such as mailing of letters, food and personal shopping, driving their son to school, play dates, medical appointments and other after school activities
Set up medical and dental appointments for Mrs.Cook's son
Filled out school forms and records, and coordinated with teachers and other parents when there were special school events
Robert & Stacey Gendelman - Governess/House Manager City, STATE, 01/2002 - 01/2005
Ran and managed the entire household
Inventory of food, cleaning and other household supplies
Prepared healthy meals for the entire family
Did personal errands such as mailing, food shopping, dropping off clothes to the
cleaners, taking cars to service stations, etc.
Set tables and coordinated with caterers during parties and special events
Dealt with contractors for services, repairs and maintenance of the family's estate
Assisted in the recruitment and training of other household staff
Set up appointments for the children's doctor's and dental visits
Performed lunch duties at schools
Drove children to school, medical appointments, play dates, sports, and other after- school activities.
Organized children's closets, study and play area, and made sure everything was in order
Looked after the children when the parents were away
Took charge and managed the family's estate when they were on vacation.
Far East Bank & Trust Company - Customer Service Associate City, STATE, 01/1998 - 01/2000
Monitored checking accounts with temporary overdraft, delinquent and dormant accounts
Monitored and balanced branch's trial balance and general ledger accounts
Performed check verification
Uploaded the encoded branch transaction and finalized transaction journal.
Far East Bank & Trust Company - Customer Service Representative City, STATE, 01/1996 - 01/1998ā
Met with potential customers and opened new accounts
Prepared cashiers checks, demand drafts and foreign telegraphic transfers
Accepted Alien Legalization payments and issued bank certificates
Prepared and submitted weekly and monthly collection report of Alien Legalization payments to Bureau of Treasury and Immigration Department
Functioned as a Marketing Assistant and performed client calls for potential depositors
Far East Bank & Trust Company - Operations Staff I City, STATE, 01/1994 - 01/1996
Performed daily bank transactions such as acceptance of deposits, withdrawals, check encashment, bills payments, cash-in- vault balancing and cash counting
Prepared monthly collection report for bill payments
Encoded daily transactions thru MDES (Micro Data Encoding System)
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