Organized Housekeeping possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing 15-year background in thoroughly cleaning average of 17-20 rooms per shift. Service-oriented Housekeeper experienced in hotel room detailing and upkeep. Well-trained in bloodborne pathogens. (Certified) Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member.
Focused individual with exemplary cleaning skills from career spanning 15 years. Resourceful and punctual with ability to stand for long periods.
Move beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
Picked up trash from parking lot and to keep those areas free of debris
Quickly responded to requests from patrons for linens and toiletries items, which boosted satisfaction rates by 50% on company rating
Accepted accountability for all assigned building keys, master keys and access cards
Examined 143 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
Serviced bathrooms, including cleaning, sanitizing and supply replenishment
Established and maintained clean and comfortable environments by vacuuming, cleaning windows and dusting
Removed bed sheets and towels from rooms and treated linens prior to washing to restore all linens to pristine condition
Restocked room supplies such as facial tissues for personal touch with every job
Trained new employees on all departmental procedures and provided assistance in finding necessary cleaning supplies
Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
Implemented new cleaning processes and team strategies to reduce necessary man-hours
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms
Engaged with guests on room requirements and amenities to promote overall satisfaction
Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
Kept building entryway glass clean and polished for professional presentation
Disposed of trash and recyclable's each day to avoid waste buildup
Verified that all storage areas and carts were clean and organized
Removed waste paper and other trash from premises to designated area
Completed laundry services with special attention to requirements of different items, including hand washing ,ironing table linens
Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers with fresh
Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
Moved beds, sofas and big furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas
Cleaned, sanitized and restocked bathrooms every Four hours to keep facilities fresh
Thoroughly cleaned entire establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
Dusted and vacuumed all assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
Cleaned rooms to satisfaction of over 8 daily clients
Used carpet cleaner equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
Performed 8 point cleaning system saving cleaning time per room from 1/2 hour to [15 minutes] minutes while maintain hotel quality standards
Completed more than 16 jobs each 8 hours while maintaining 100% satisfaction rating from customers
Responded to guest requests for linens and all items quickly, which increased patron satisfaction rates by 50% on company scorecard
Quality Control Inspector, 01/2017 - 07/2017 University Of California – Richmond, CA,
Completed precise measurements using special tools
Created and deployed best practices to improve efficiency and reduce defects
Sampled 100% of products for detailed analysis
Monitored performance and generated reports detailing quality of product and defect rates
Evaluated components and final products against quality standards and manufacturing specifications
Performed visual inspections and non-destructive tests where appropriate
Conducted air pressure tests to evaluate comprehensive quality of gauges, noting results in computer and marking or removing defective items
Examined air pressure gauges for defects or issues, reported problems quickly and maintained high levels of accuracy
Used air gun, grinder, microscope to inspect quality of products, taking note of functionality, appearance and other specifications
Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
Liaised between quality control and other departments and contractors, providing project updates and consultation
Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release
Maintained compliance with safety and clean area procedures
Performed routine maintenance and calibration on testing equipment
Building Maintenance Worker, 07/2013 - 11/2016 Machine Laboratory LLC – City, STATE,
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel
Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility
Used problem-solving skills to alleviate issues efficiently with minimal supervision
Removed trash and cleaned offices, bathrooms, storage, maintenance room and Lab areas to keep buildings neat and organized for personnel and visitors
Thoroughly cleaned and lubricated parts to keep CNC equipment operating at peak performance
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors
Used gauge lines, air hammers, and chisels
Ordered all supplies and tools to maintain cleaning inventory as needed
Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs
Education
High School Diploma: , Expected in 06/1975 - Normandy High School - St Louis, MO GPA:
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets
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