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Housekeeper/Breakfast Attendant/Front Desk Associate Resume Example

Resume Score: 80%

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HOUSEKEEPER/BREAKFAST ATTENDANT/FRONT DESK ASSOCIATE
Professional Summary

Organized Housekeeping possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing 15-year background in thoroughly cleaning average of 17-20 rooms per shift. Service-oriented Housekeeper experienced in hotel room detailing and upkeep. Well-trained in bloodborne pathogens. (Certified) Housekeeper focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member.

Focused individual with exemplary cleaning skills from career spanning 15 years. Resourceful and punctual with ability to stand for long periods.

Skills
  • Hazardous chemical training
  • Quality control guidelines
  • Window cleaning
  • Sorting and washing laundry
  • Mopping and sweeping
  • Detail-oriented
  • Dusting furniture
  • Cleaning bathrooms
  • Ordering cleaning supplies
  • Problem solving
  • Strong interpersonal skills
  • Service-oriented
  • Folding clean laundry
  • Reliable automobile
  • Floor scrubber machines
  • Confidentiality
  • Valid Missouri driver's license
  • Vacuuming and sweeping
  • Takes direction well
  • Reporting and documentation
  • Housekeeping
  • Building maintenance
Work History
Housekeeper/Breakfast Attendant/Front Desk Associate, 08/2017 to 12/2019
Quality Inn And Suite – Festus, MO
  • Move beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
  • Picked up trash from parking lot and to keep those areas free of debris
  • Quickly responded to requests from patrons for linens and toiletries items, which boosted satisfaction rates by 50% on company rating
  • Accepted accountability for all assigned building keys, master keys and access cards
  • Examined 143 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment
  • Established and maintained clean and comfortable environments by vacuuming, cleaning windows and dusting
  • Removed bed sheets and towels from rooms and treated linens prior to washing to restore all linens to pristine condition
  • Restocked room supplies such as facial tissues for personal touch with every job
  • Trained new employees on all departmental procedures and provided assistance in finding necessary cleaning supplies
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency
  • Kept building entryway glass clean and polished for professional presentation
  • Disposed of trash and recyclable's each day to avoid waste buildup
  • Verified that all storage areas and carts were clean and organized
  • Removed waste paper and other trash from premises to designated area
  • Completed laundry services with special attention to requirements of different items, including hand washing ,ironing table linens
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers with fresh
  • Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
  • Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
  • Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
  • Changed and laundered sheets, removing stains by using bleach cleaner to restore all linens to pristine condition
  • Moved beds, sofas and big furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas
  • Cleaned, sanitized and restocked bathrooms every Four hours to keep facilities fresh
  • Thoroughly cleaned entire establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
  • Dusted and vacuumed all assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
  • Cleaned rooms to satisfaction of over 8 daily clients
  • Used carpet cleaner equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
  • Performed 8 point cleaning system saving cleaning time per room from 1/2 hour to [15 minutes] minutes while maintain hotel quality standards
  • Completed more than 16 jobs each 8 hours while maintaining 100% satisfaction rating from customers
  • Responded to guest requests for linens and all items quickly, which increased patron satisfaction rates by 50% on company scorecard
Quality Control Inspector, 01/2017 to 07/2017
HJ Enterprises – High Ridge, MO
  • Completed precise measurements using special tools
  • Created and deployed best practices to improve efficiency and reduce defects
  • Sampled 100% of products for detailed analysis
  • Monitored performance and generated reports detailing quality of product and defect rates
  • Evaluated components and final products against quality standards and manufacturing specifications
  • Performed visual inspections and non-destructive tests where appropriate
  • Conducted air pressure tests to evaluate comprehensive quality of gauges, noting results in computer and marking or removing defective items
  • Examined air pressure gauges for defects or issues, reported problems quickly and maintained high levels of accuracy
  • Used air gun, grinder, microscope to inspect quality of products, taking note of functionality, appearance and other specifications
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
  • Liaised between quality control and other departments and contractors, providing project updates and consultation
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release
  • Maintained compliance with safety and clean area procedures
  • Performed routine maintenance and calibration on testing equipment
Building Maintenance Worker, 07/2013 to 11/2016
Machine Laboratory LLC – Chesterfield, MO
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures
  • Examined alarm systems and monitors to meet carbon monoxide and fire standards and safeguard personnel
  • Operated sledge hammers, shovels, picks, rakes, weed trimmers and leaf blowers to maintain exterior of facility
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision
  • Removed trash and cleaned offices, bathrooms, storage, maintenance room and Lab areas to keep buildings neat and organized for personnel and visitors
  • Thoroughly cleaned and lubricated parts to keep CNC equipment operating at peak performance
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors
  • Used gauge lines, air hammers, and chisels
  • Ordered all supplies and tools to maintain cleaning inventory as needed
  • Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs
Education
High School Diploma: 06/1975
Normandy High School - St Louis, MO
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets
certificate for breakfast attendent
  • Must present yourself to be neat and clean, friendly
  • Know temperatures for hot and cold foods when cooking
  • Know how to pre prep food for following day
  • Know how to store food ,how long it can be sitting out for guest being served
  • Temperature of water for washing, rinsing, disinfecting the dishes ,pots and pans and utensils
  • Know prep times, so guest are not waiting on food
  • Be attentive to guest,smile, talk
  • If a guest is handicap in any way offer to make there breakfast ,get drink utensils and napkin and bring it to them
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Resume Overview

Companies Worked For:

  • Quality Inn And Suite
  • HJ Enterprises
  • Machine Laboratory LLC

School Attended

  • Normandy High School

Job Titles Held:

  • Housekeeper/Breakfast Attendant/Front Desk Associate
  • Quality Control Inspector
  • Building Maintenance Worker

Degrees

  • High School Diploma : 06/1975

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