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House Parent Resume Example

Resume Score: 80%

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CL
HOUSE PARENT
Summary

Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.

Skills
  • Relationship development
  • Supervision
  • Spiritual Development
  • Team building
  • Problem resolution
  • Communications
  • Process improvement
  • Administrative support
  • Team management
  • Planning and coordination
  • Inventory management
  • Operational improvement
Experience
Treefort | Eaton, INHouse Parent05/2019 - 05/2020
  • Tracked residents under general supervision and helped oversee day-to-day care.
  • Maintained home cleanliness and safety for optimal patient health.
  • Documented patients' clinical information in medical records.
  • Monitored self-administered medications and set up strategies to help patients maintain schedules during periods away from program facilities.
  • Planned activities and engaged patients to encourage progress against treatment goals.
  • Supported patients' needs by maintaining positive, supportive and structured environment.
  • Conducted rounds of rooms and building to check on compliance and safety issues.
  • Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Developed and deepened relationships with residents and fellow staff.
  • Provided counseling and emotional support to help residents cope with loss.
  • Improved operations by working with team members and staff to find workable solutions.
  • Handled all delegated tasks, including shopping and accounting.
  • Maintenance of the grounds including mowing and gutter cleaning.
Pinkleaf | Muncie, INLife Skills Coordinator05/2017 - 05/2019
  • Developed and implemented classroom lessons to teach diverse learning levels.
  • Promoted development of positive social skills by modeling appropriate behavior.
  • Coached clients on interpersonal and communication skills, including active listening and following of instructions.
  • Taught clients about job search techniques and interview skills.
  • Managed classroom environment and monitored behavior to keep all individuals safe.
  • Documented participation in classroom and individual instruction.
  • Assessed student progress and reported on program outcomes.
  • Tracked and ordered classroom supplies.
  • Helped clients to build and recognize strengths and self-worth.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to inquiries.
  • Recommended improved life choices to enhance client outcomes.
  • Partnered with interdisciplinary teams to implement care plans.
  • Conferred with various team members and staff to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
  • Maintained thorough and accurate records outlining program operations and participant progress.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Collaborated with social workers to support patients.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
In and Out Cleaning | Muncie, INOffice Coordinator04/2011 - 04/2017
  • Guided team members to minimize delays and maintain high-quality daily production.
  • Implemented customer relations strategies, opening up communication to increase satisfaction scores.
  • Supported internal team members with technical knowledge, operational support and exemplary customer service.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Supervised 15 employees, consistently cultivating productive and positive work atmosphere.
  • Assigned projects to administrative staff, boosting office productivity and streamlining processes.
  • Coordinated travel arrangements, including booking hotel rooms for staff traveling to domestic locations.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
  • Processed bi-weekly payroll for 15 employees, accounting for all taxes, leave and special financial add-ons such as over-time worked.
  • Collaborated closely with staff members to ensure smooth office operations.
  • Completed employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes by leveraging strong multitasking and task prioritization skills.
Education and Training
Gelofte High School | South AfricaHigh School Diploma12/1996
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Treefort
  • Pinkleaf
  • In and Out Cleaning

School Attended

  • Gelofte High School

Job Titles Held:

  • House Parent
  • Life Skills Coordinator
  • Office Coordinator

Degrees

  • High School Diploma

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