House Parent Resume Example Treefort

HOUSE PARENT

Summary

Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.

Skills

Relationship development
Supervision
Spiritual Development
Team building
Problem resolution
Communications

Process improvement
Administrative support
Team management
Planning and coordination
Inventory management
Operational improvement

Experience

Treefort | Eaton, INHouse Parent05/2019 - 05/2020

Tracked residents under general supervision and helped oversee day-to-day care.
Maintained home cleanliness and safety for optimal patient health.
Documented patients' clinical information in medical records.
Monitored self-administered medications and set up strategies to help patients maintain schedules during periods away from program facilities.
Planned activities and engaged patients to encourage progress against treatment goals.
Supported patients' needs by maintaining positive, supportive and structured environment.
Conducted rounds of rooms and building to check on compliance and safety issues.
Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Interfaced with residents to address and resolve complaints or grievances.
Developed and deepened relationships with residents and fellow staff.
Provided counseling and emotional support to help residents cope with loss.
Improved operations by working with team members and staff to find workable solutions.
Handled all delegated tasks, including shopping and accounting.
Maintenance of the grounds including mowing and gutter cleaning.

Pinkleaf | Muncie, INLife Skills Coordinator05/2017 - 05/2019

Developed and implemented classroom lessons to teach diverse learning levels.
Promoted development of positive social skills by modeling appropriate behavior.
Coached clients on interpersonal and communication skills, including active listening and following of instructions.
Taught clients about job search techniques and interview skills.
Managed classroom environment and monitored behavior to keep all individuals safe.
Documented participation in classroom and individual instruction.
Assessed student progress and reported on program outcomes.
Tracked and ordered classroom supplies.
Helped clients to build and recognize strengths and self-worth.
Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to inquiries.
Recommended improved life choices to enhance client outcomes.
Partnered with interdisciplinary teams to implement care plans.
Conferred with various team members and staff to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
Maintained thorough and accurate records outlining program operations and participant progress.
Observed safety protocols to minimize accidents and spread of disease.
Collaborated with social workers to support patients.
Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Answered questions and responded to inquiries to deliver high level of service to patients.

In and Out Cleaning | Muncie, INOffice Coordinator04/2011 - 04/2017

Guided team members to minimize delays and maintain high-quality daily production.
Implemented customer relations strategies, opening up communication to increase satisfaction scores.
Supported internal team members with technical knowledge, operational support and exemplary customer service.
Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Supervised 15 employees, consistently cultivating productive and positive work atmosphere.
Assigned projects to administrative staff, boosting office productivity and streamlining processes.
Coordinated travel arrangements, including booking hotel rooms for staff traveling to domestic locations.
Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
Processed bi-weekly payroll for 15 employees, accounting for all taxes, leave and special financial add-ons such as over-time worked.
Collaborated closely with staff members to ensure smooth office operations.
Completed employee performance evaluations to identify deficiencies and recommend improvement strategies.
Input accurate account data to efficiently update company database and maintain detailed records.
Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes by leveraging strong multitasking and task prioritization skills.

Education and Training

Gelofte High School | South AfricaHigh School Diploma12/1996

Resume Overview

Companies Worked For:

Treefort
Pinkleaf
In and Out Cleaning

School Attended

Gelofte High School

Job Titles Held:

House Parent
Life Skills Coordinator
Office Coordinator

Degrees

High School Diploma

House Parent Resume Example

Resume Score: 80%

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