House Parent Resume Example
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HOUSE PARENT
Summary
Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports.
Skills
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Experience
South Dakota Board Of Regents | Madison , SDHouse Parent05/2019 - 05/2020
- Tracked residents under general supervision and helped oversee day-to-day care.
- Maintained home cleanliness and safety for optimal patient health.
- Documented patients' clinical information in medical records.
- Monitored self-administered medications and set up strategies to help patients maintain schedules during periods away from program facilities.
- Planned activities and engaged patients to encourage progress against treatment goals.
- Supported patients' needs by maintaining positive, supportive and structured environment.
- Conducted rounds of rooms and building to check on compliance and safety issues.
- Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Interfaced with residents to address and resolve complaints or grievances.
- Developed and deepened relationships with residents and fellow staff.
- Provided counseling and emotional support to help residents cope with loss.
- Improved operations by working with team members and staff to find workable solutions.
- Handled all delegated tasks, including shopping and accounting.
- Maintenance of the grounds including mowing and gutter cleaning.
Bcfs | Los Angeles , CALife Skills Coordinator05/2017 - 05/2019
- Developed and implemented classroom lessons to teach diverse learning levels.
- Promoted development of positive social skills by modeling appropriate behavior.
- Coached clients on interpersonal and communication skills, including active listening and following of instructions.
- Taught clients about job search techniques and interview skills.
- Managed classroom environment and monitored behavior to keep all individuals safe.
- Documented participation in classroom and individual instruction.
- Assessed student progress and reported on program outcomes.
- Tracked and ordered classroom supplies.
- Helped clients to build and recognize strengths and self-worth.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to inquiries.
- Recommended improved life choices to enhance client outcomes.
- Partnered with interdisciplinary teams to implement care plans.
- Conferred with various team members and staff to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
- Maintained thorough and accurate records outlining program operations and participant progress.
- Observed safety protocols to minimize accidents and spread of disease.
- Collaborated with social workers to support patients.
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
- Answered questions and responded to inquiries to deliver high level of service to patients.
Anton Cabinetry | Pantego , TXOffice Coordinator04/2011 - 04/2017
- Guided team members to minimize delays and maintain high-quality daily production.
- Implemented customer relations strategies, opening up communication to increase satisfaction scores.
- Supported internal team members with technical knowledge, operational support and exemplary customer service.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Supervised 15 employees, consistently cultivating productive and positive work atmosphere.
- Assigned projects to administrative staff, boosting office productivity and streamlining processes.
- Coordinated travel arrangements, including booking hotel rooms for staff traveling to domestic locations.
- Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
- Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
- Processed bi-weekly payroll for 15 employees, accounting for all taxes, leave and special financial add-ons such as over-time worked.
- Collaborated closely with staff members to ensure smooth office operations.
- Completed employee performance evaluations to identify deficiencies and recommend improvement strategies.
- Input accurate account data to efficiently update company database and maintain detailed records.
- Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
- Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes by leveraging strong multitasking and task prioritization skills.
Education and Training
Gelofte High School | CityHigh School Diploma12/1996
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Resume Overview
School Attended
- Gelofte High School
Job Titles Held:
- House Parent
- Life Skills Coordinator
- Office Coordinator
Degrees
- High School Diploma
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