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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced Office Management and Administration Professional with 15 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Skills
  • Planning and Coordination
  • Computer skills
  • Customer Service
  • Organization and Time management
  • Money handling
  • Client Account Management
  • Employee scheduling
  • Verbal and written communication
  • Coaching and mentoring
  • Consistently meet goals
  • Staff training/development
Education
Boston University Boston, MA Expected in No Degree : Business Administration And Management - GPA :
West Roxbury Academy West Roxbury, MA Expected in High School Diploma : - GPA :
Holden Health Career North Chelmsford, MA, Expected in 04/2006 CNA : Certified Nursing Assistant - GPA :
Work History
Hornblower - House Flipper
Providence, RI, 05/2019 - Current
  • Used coordination and planning skills to achieve results according to schedule.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Communicated effectively with owners, residents and on-site associates.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Coordinated appointments to show marketed properties.
  • Administered property-related budgets, reviewed invoices and tracked costs.
Specialty1 Partners - Manager/Merchandise Coordinator
Long Beach, CA, 09/2018 - Current
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Supervised departmental employees.
  • Merchandised new stock to appeal to customers, grab attention and drive sales.
  • Priced products based on season and market demand.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.
  • Completed stock orders and managed inventory levels.
  • Educated employees on new merchandise during seasonal workshops.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
AMS Environmental Inc. /TLR Corp. - General Manager
City, STATE, 06/2016 - 08/2019
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Handled all incoming business and client requests for information.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Designed marketing brochures and wrote website copy.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Processed payroll garnishments such as tax liens and child support.
Rivera Properties LLC. - Office Manager
City, STATE, 01/2010 - 12/2017
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Created and finalized contracts for rental property deals with customers.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Maintained computer and physical filing systems.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Utilized social media, CraigsList, banners and signs to advertise vacant apartments.
  • Administered property-related budgets, reviewed invoices and tracked costs.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Collected and maintained careful records of rental payments and payment dates.

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Resume Overview

School Attended

  • Boston University
  • West Roxbury Academy
  • Holden Health Career

Job Titles Held:

  • House Flipper
  • Manager/Merchandise Coordinator
  • General Manager
  • Office Manager

Degrees

  • No Degree
  • High School Diploma
  • CNA

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