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Hostess & Busser Resume Example

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HOSTESS & BUSSER
Summary

I am a hard-working and passionate woman, writer, sister, and friend. I am a full-time student with a full-time job, a puppy, and a love for writing, exploring, and sharing my thoughts with the people around me.

Skills
  • Skills/Talents
  • Communication with all people of all ages
  • Good listener
  • Hard worker
  • Communication skills
  • Customer service
  • Leadership
  • Team player
  • Reliability
  • Organization
  • Creative
Experience
01/2016 - 08/2017Cask & SchoonerFrida Harbor, WA
Hostess & Busser
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Checked dining and serving areas every 20 minutes to verify proper cleanliness and readiness for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped to plan and execute parties for more than 6 guests, including coordinating menus and preparing tables.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
04/2019 - CurrentBellingham Nanny ConnectionBellingham, WA
Nanny
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Prepared healthy and well balanced meals and snacks for children.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Promoted good behaviors by using positive reinforcement methods.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Administered medication and minor first aid to sick and injured children.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Regulated children's schedules to balance rest, learning and play.
11/2017 - 05/2018Tucker & BevvyHonolulu, HI
Smoothie Maker
  • Completed frequent inspections to assess safety and operational status of each accountable tool, part or equipment.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
01/2012 - 01/2019Various EmployersFriday Harbor, WA
Babysitter
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Improved group and individual behavior with positive management strategies.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Secured indoor and outdoor premises to protect children under care.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Provided healthy and nutritious snacks and meals according to individual needs.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
Education and Training
06/2017Friday Harbor, WA
High School DiplomaFriday Harbor High School
Honolulu, HI
Some College (No Degree) in N/AUniversity of Hawaii At Manoa
  • Attended freshman year of college
  • Made Dean's List
  • Finished entire first year
  • Left due to financial reasons (I'm financially independent & Hawaii is expensive)
Bellingham, WA
Bachelor of Arts in Early Childhood EducationWestern Washington University
  • Minor in ELL (English Language Learners)
Accomplishments
  • Self-Published book of poetry at age 18
  • ASB president in high school
  • Attended numerous Leadership Workshops throughout high school/ college
  • Survivor
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Resume Overview

Companies Worked For:

  • Cask & Schooner
  • Bellingham Nanny Connection
  • Tucker & Bevvy
  • Various Employers

School Attended

  • Friday Harbor High School
  • University of Hawaii At Manoa
  • Western Washington University

Job Titles Held:

  • Hostess & Busser
  • Nanny
  • Smoothie Maker
  • Babysitter

Degrees

  • High School Diploma
    Some College (No Degree) in N/A
    Bachelor of Arts in Early Childhood Education

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