Deeply passionate about providing top-class medical facilities to the community, I aspire to
use my considerable background of assisting physicians and doctors, exceptional communication and organizational skills in being a great medical assistant to your health care team. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
Skills
CPR/First Aid certified
Compassionate caregiver
Efficient and reliable team player
Committed team player
Wound care specialist
Adaptable
Work History
Host/Cashier/Runner10/2014
to Current Nandos Peri Peri Restaurant – Laurel,
MD
The main duties of the host are to greet and sit the customers in a timely fashion.
The cashier takes the order from the customer and the customer's money.
The duties of the runner is to get the food to the customers table and be able to explain what each item is that will be given to the customer during their visit.
Work as a team and keep the restaurant clean and fun for both the coworkers and the customers that join us.
Medical Assistant08/2013
to 10/2014 Life Bridge Potomac Physician/ Sinai Hospital – Catonsville,
MD
Performed the following duties in assisting multiple doctor in Internal medicine for the adult and pediatric clinics
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Changed sterile dressings.
Obtained information about clients' medical history, drug history, complaints and allergies.
Provided pre- and post-operative care.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Maintained a clean, healthy and safe environment.
Assisted with patient transfer and ambulation.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Medical Assistant06/2012
to 07/2013 Women's Health Service of Maryland – Glen Burnie,
MD
Performed the following duties a doctor in women's health
Maintained a clean, healthy and safe environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Assisted in cleansing enemas, catheterization and bladder irrigations.
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Obtained information about clients' medical history, drug history, complaints and allergies.
Quality Assurance Representative08/2011
to 06/2012 Health Stream – Laurel,
MD
Monitored outbound calls by telephone interviews and rate calls based on given criteria; communicated quality concerns and feedback to members of the IC leadership team, identified and forwarded examples of high quality as well as poor quality calls to management; provided feedback to interviewers via bi-weekly one-on-one feedback sessions reinforcing call quality and procedural issues; recorded calls as needed for feedback session, training and at the request of members of the leadership team; facilitated the Quality Assurance section of the new hire training class; provided and maintained trend data on all interviews; coordinated and facilitated monthly call calibrating sessions for IC leadership team and performed other tasks related to quality assurance as assigned.
Reason for Leaving
Receptionist12/2010
to 08/2011 Healthy Solutions – Owings Mills,
MD
Answered, screened and directed calls to the appropriate office, took and relayed messages; provided information to callers; greeted visitors entering organization and directed visitors to the appropriate office; dealt with queries from the public and customers' kept record of staff movements in and out of organization; monitored visitor access and maintain security awareness; provided general administrative and clerical support; prepared correspondence and documents; received, sorted, and delivered mail to appropriate office; scheduled appointments; maintained appointment diary manually and electronically; organized conference and meeting room bookings, coordinated meetings and organized catering; monitored and maintained office equipment; controlled inventory relevant to reception area, tidy and maintained the reception area.
Education
Bachelor of Science: Business with concentration of human service management CurrentUniversity of Phoenix-
Greenbelt,
MDBusiness resource management Human Resources
Sanford Brown
Landover, MD
Medical Assistant Certificate in Medical Assistant: 9 2014-
Diploma: 6 2014North County High School-
Glen Burnie,
MD
Bachelor of Science : Business with concentration of human service management Current Sanford Brown
Landover, MD
Medical Assistant Certificate in Medical Assistant : 9 2014 Diploma : 6 2014
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