Hospital Technician 2 resume example

Interviews patients in emergency rooms, clinics and inpatient areas in order to obtain identifying and financial information and pertinent signatures.

Conducts in-depth interviews to complete and/or update information and eliminate discrepancies in patient data.

Verifies patient eligibility for hospital services by interpreting and applying complex Federal, State, and Hospital policies and procedures to accomplish admission.

Seeks confirmation of patient data via computer or telephone and written communication to employers, insurance companies, social service institutions, etc.

Communicates hospital rules and regulations to patients; responds to inquiries from family, business and other individuals concerning patient's condition and location; relates availability of benefits provided to patients by various social service programs.

Identifies patients by obtaining a unique hospital number or assigning a number to new patients; places identifying bands on patients or in their close proximity.

Maintains statistical tallies of inpatient and outpatient admit/discharge transactions.

Completes forms for departmental productivity reports and hospital record keeping.

Screens patient charts during discharge to schedule and coordinate follow-up clinic appointments.

Notifies patient records section of discharge and routes a record of services provided to patient billing section.

Informs patient of the Advance Directives, both in the Inpatient Admission and the Outpatient screening.

Escorts patients to appropriate unit when necessary.

• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Kept up daily book keeping. Handled all accounts payable and receivable.
• Handled employee conflict and resolution.