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hospital director resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Qualified Nurse Practitioner with 4 years of experience in a leadership nursing role. Adept at critical care and management with training in patient education and leadership. Self-directed and solutions-oriented with fantastic communication skills. Committed to increasing the quality of patient care through top-of-the-line time management and prioritization.

Skills
  • Patient education and counseling
  • Drug inventory management
  • Project oversight
  • Hiring and recruitment
  • Training and mentoring
  • Drug utilization review
  • Seasoned in medical clinical procedures
  • Pharmacy operations management
  • Therapy programs
  • Multidisciplinary team collaboration
  • Accreditation coordination
  • Staff Management
  • Medication dispensing
  • Profit improvements
  • Team Building
  • Healthy meal preparation
  • Inventory and restocking
  • Wellness services
  • Occupancy strategies
  • Loss prevention management
  • Relationship building and retention
  • Immunizations
Education
Fort Vancouver High School Vancouver, WA Expected in High School Diploma : - GPA :
OHSU School of Nursing Portland, OR, Expected in 06/2016 Associate of Science : Nurse Practitioner - GPA :
Work History
National Veterinary Associates - Hospital Director
Castle Rock, CO, 02/2020 - 08/2021
  • Managed relations with payers and providers to generate high reimbursement and low denial rates.
  • Marketed hospital to prospective customers and community by identifying and attending relevant local and regional events.
  • Sought out customer feedback through in-person conversations, phone calls and requests for surveys.
  • Managed HR-related responsibilities in compliance with state and federal law.
  • Tracked metrics to develop sound revenue cycle analysis and reporting.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Collaborated with national and international organizations to leverage industry connections.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Identified new areas of scientific research and provided internal training.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Implemented procedures necessary for compounding, mixing, packaging and labeling.
  • Developed policies and procedures for effective pharmacy management.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Supervised team of pharmacy technicians.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Communicated with patients, ensuring that medical information was kept private.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Reviewed and evaluated test results to suggest care and treatment options.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
  • Collaborated with store manager to maintain daily operations.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Chi Health - ER Charge Nurse
Kearney, NE, 03/2018 - 01/2019
  • Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Educated patients and answered questions about health condition, prognosis and treatment.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Educated family members and caregivers on patient care instructions.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Monitored patient reactions after administering medications and IV therapies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Evaluated patient histories, complaints and current symptoms.
  • Managed patients recovering from medical or surgical procedures.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
  • Performed triage on all incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
State Of Arkansas - Nurse Practitioner
North Little Rock, AR, 01/2017 - 12/2018
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Discussed care plans with patients and explained test results and proper use of medications.
  • Utilized customized patient teaching tools to support patients.
  • hours completed of clinical work in OHSU Hospital
  • Discussed proposed surgical procedures, risk and potential complications with supervising physician and patient to obtain proper patient informed consent.
  • Advised caregivers and family members in providing emotional and psychological care to support patient needs.
  • Teamed with physicians to provide comprehensive patient care, referrals and high-risk management strategies.
  • Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
  • Educated patients on treatment options, medical needs and non-medical options for treatments and therapy.
  • Administered care for patients after angiograms, cardiac catheterization and open heart surgery.
  • Created diagnostic plans to assess extent of clients' handicap or disability and implemented OHSU program to access special medical treatment or services in workplace.
  • Conducted screenings, diagnostic treatment and rehabilitative services on primary health care team.
  • Educated patients and caregivers on healthcare protocols and processes.
  • Adhered to all hospital procedures, policies and protocols to support patient safety.
  • Provided care for critically ill patients with traumatic injuries and life-threatening illnesses.
  • Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention.
  • Appropriately diagnosed and treated variety of diseases and injuries through careful questioning and assessment of patient symptoms.
  • Educated patients about reproductive health issues and dispensed contraceptives.
  • Recorded patient medical history, applicable test results and vitals into medical records.
  • Applied and removed casts, sutured soft tissue injuries, and changed dressings.
  • Formulated lists of current and past medical conditions.
  • Supported patients in maintaining prescribed regimen of care.
  • Acted as charge nurse on neonatal and pediatric floor.
  • Listened to patient concerns and detailed alternative therapies for treatment of migraines.
  • Explained medications and side effects to patients, family members and caregivers, and thoroughly reviewed physician-ordered tests.
  • Coordinated with physicians, specialists and other medical staff to develop treatment plans for chronic conditions, including diabetes and heart disease.
  • Strictly adhered to all HIPAA regulations.
  • Ordered and interpreted diagnostic tests to develop and implement treatment plans.
  • Evaluated new patients by taking vital signs, reviewing lab results and taking visual assessment of patients.
  • Provided quality patient care and maintenance of rooms to properly comply safety, health and organizational regulations and federal, state and local rules.
  • Executed patient satisfaction and independence by promoting self nursing skills and knowledge of medications.
  • Handled patients in intensive care units on hemodialysis.
  • Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.

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Resume Overview

School Attended

  • Fort Vancouver High School
  • OHSU School of Nursing

Job Titles Held:

  • Hospital Director
  • ER Charge Nurse
  • Nurse Practitioner

Degrees

  • High School Diploma
  • Associate of Science

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