Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
  • Clerical
  • Good telephone etiquette
  • Reading comprehension
  • Team building
  • Responsible
  • Flexible & Adaptable
  • Microsoft Office
  • Multitasking abilities
  • Planning and Coordination
  • Complaint resolution
  • Sales expertise
  • Administrative support
  • Problem-Solving Skills
Professional Summary

A personal goal is to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Am an ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

Work History
12/2018 to 12/2020 Horizontal Construction Engineer Fiserv, Inc. | Chandler, AZ,
  • Performed preventive maintenance to prolong life of equipment.
  • Developed team communications and information for meetings.
  • Loaded and moved materials such as dirt and rocks based on specific job needs.
  • Managed team of 5 employees, overseeing training, and projects.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Participated in team-building activities to enhance working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Improved operations through consistent hard work and dedication.
  • Worked closely with higher leadership to maintain optimum levels of communication to effectively and efficiently complete projects.
10/2019 to 01/2020 Bartender and Waitress Cb Richard Ellis | Bloomfield, CT,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
  • Improved future events by evaluating successes and failures of previous private and corporate gatherings of over 100 people.
  • Handled clients' deposits and payments with organized approach and good recordkeeping abilities.
  • Directed a team of 8 employees to set up and keep banquet space clean and presentable for guests.
05/2018 to 07/2019 Customer Service Supervisor SunStop- Southwest Georgia Oil | City, STATE,
  • Assessed and authenticated customer exchanges, voids and returns.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Completed regular cycle counts and inventory audits.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Used salesforce to record received, counted and stored stock items.
12/2017 to 06/2018 General Manager Frosty Jack's | City, STATE,
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Ordered new supplies and food to maintain service levels.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Expected in 09/2023 Bachelor of Arts | Sales And Marketing Education Purdue University, West Lafayette, IN GPA:
Expected in 12/2019 Associate of Arts | Business Administration College of Central Florida, Ocala, FL GPA:
Expected in 02/2018 GED | College of Central Florida, Ocala, FL GPA:
Additional Information

While in the Army National Guard I was cleared for a Secret security clearance.

Valid Until 2026

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Resume Overview

School Attended

  • Purdue University
  • College of Central Florida
  • College of Central Florida

Job Titles Held:

  • Horizontal Construction Engineer
  • Bartender and Waitress
  • Customer Service Supervisor
  • General Manager


  • Bachelor of Arts
  • Associate of Arts
  • GED

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