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Home Care Coordinator Resume Example

Resume Score: 80%

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HOME CARE COORDINATOR
Summary
Skills
  • Administrative support
  • Problem resolution
  • Security systems
  • Project organization
  • Team building
  • Customer service
  • Relationship development
  • Process improvement
  • First Aid/CPR
  • Planning and coordination
  • Organization
  • Team management
  • Supervision
  • MS Office
  • Inventory management
  • Communications
Experience
Home Care Coordinator - Trimed homecare and services (Far Rockway , NY)March 2020 - July 2020
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Trained employees in proper operational procedures and shared company policies and regulations.
  • Recruited and hired new employees based on company needs and culture.
  • Collaborated with staff members to plan training seminars and team-building events.
  • Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
  • Listened to customer feedback and responded to maintain or improve processes.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
  • Answered 10-15 calls per 1 hour to answer customer questions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Recognized by management for providing exceptional customer service.
  • Performed site evaluations, customer surveys and team audits.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Stock Associate - Liquor Sales (Valley Stream, NY)December 2019 - February 2020
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Replenished inventory with focus on addressing customer needs.
  • Assisted customers based on currently available product, promotional and policy information.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Communicated effectively with members of public in often crowded and noisy environments.
Private Nanny - Private nanny (Jalandhar, India )June 2017 - August 2019
  • Regulated children's schedules to balance rest, learning and play.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Assisted children with homework and implemented school material in practical, everyday activities.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Calculated amount owed for services and collected payment from parents.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Salon Assistant - Oraine beauty industary (Jalandhar , Punjab)June 2018 - July 2019
  • Shampooed, conditioned and rinsed clients' hair.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Blow-dried, flat ironed, curled and styled clients' hair.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Generated reports detailing project information and predictions.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Built and maintained loyal, long-term customer relationships through effective account management.
Education and Training
High School DiplomaJune 2018Oxford International School , Begowal , India
CosmologyOrane Beauty Academy , Jalandhar, India
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Trimed homecare and services
  • Liquor Sales
  • Private nanny
  • Oraine beauty industary

School Attended

  • Oxford International School
  • Orane Beauty Academy

Job Titles Held:

  • Home Care Coordinator
  • Stock Associate
  • Private Nanny
  • Salon Assistant

Degrees

  • High School Diploma
    Cosmology

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