Home Care Coordinator Resume Example Trimed Homecare And Services

HOME CARE COORDINATOR

Summary

Skills

Experience

Home Care Coordinator - Trimed homecare and services (Far Rockway , NY)March 2020 - July 2020

Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Trained employees in proper operational procedures and shared company policies and regulations.
Recruited and hired new employees based on company needs and culture.
Collaborated with staff members to plan training seminars and team-building events.
Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
Listened to customer feedback and responded to maintain or improve processes.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Created agendas and communication materials for team meetings.
Earned reputation for good attendance and hard work.
Answered 10-15 calls per 1 hour to answer customer questions.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Recognized by management for providing exceptional customer service.
Performed site evaluations, customer surveys and team audits.
Demonstrated self-reliance by meeting and exceeding workflow needs.

Stock Associate - Liquor Sales (Valley Stream, NY)December 2019 - February 2020

Prepared products for sales floor by adding tags and readying pallets or restocking.
Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
Replenished inventory with focus on addressing customer needs.
Assisted customers based on currently available product, promotional and policy information.
Updated signage to reflect current prices and help promote target merchandise.
Verified invoices against delivered merchandise to check shipment accuracy.
Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Helped customers complete purchases, including processing payments and bagging items.
Communicated effectively with members of public in often crowded and noisy environments.

Private Nanny - Private nanny (Jalandhar, India )June 2017 - August 2019

Regulated children's schedules to balance rest, learning and play.
Helped children complete homework and special assignments daily to support academic performance.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Assisted children with homework and implemented school material in practical, everyday activities.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Sparked creativity and imagination by teaching children new ideas each day.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Calculated amount owed for services and collected payment from parents.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Transported children to and from school, extra-curricular activities and play-dates.
Minimized TV and mobile device time by engaging children with games and reading books.
Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Salon Assistant - Oraine beauty industary (Jalandhar , Punjab)June 2018 - July 2019

Shampooed, conditioned and rinsed clients' hair.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Blow-dried, flat ironed, curled and styled clients' hair.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
Identified and solved complex strategy problems to drive organizational goals.
Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Generated reports detailing project information and predictions.
Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
Built and maintained loyal, long-term customer relationships through effective account management.

Education and Training

High School DiplomaJune 2018Oxford International School , Begowal , India

CosmologyOrane Beauty Academy , Jalandhar, India

Resume Overview

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