Eagerly looking to be an important part of a team through reliability, dedication and work enthusiasm. Motivated to learn, grow, and excel in a well established corporation.
Skills
Work Motivated
Customer Service
Reliable
Detail-oriented
Conflict Resolution
Interpersonal Communication
Team building
Driven to learn and grow
Education
Temple CollegeTemple, TXExpected in 05/2014 ā āAssociate of Arts: - GPA:
Work History
Charles River - Histology Technician Newark, DE, 09/2015 - Current
Conducted tests correctly to obtain accurate results used to support patients' needs and diagnose conditions.
Completed complex histological procedures to prepare slides for analysis.
Minimized infection risk by regularly cleaning and disinfecting work areas and equipment.
Cut, mounted and stained samples from hospital patients suffering from acute and chronic concerns.
Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
Documented routine laboratory instrument maintenance and corrective actions.
Retrieved pathological data and delivered pathologist's dictation tapes and surgical pathology requisitions to medical transcriptionists.
Prepared solutions, stains, and reagents in accordance with standards.
Operated instrumentation for tissue dehydration and section clearing.
Cut body tissue sections for microscopic examination using microtomes.
Embedded tissue specimens into paraffin wax blocks or infiltrated tissue specimens with wax.
Reviewed slides for quality control prior to sending to pathologists.
Compiled and maintained preventive maintenance and instrument performance check records according to schedule and regulations.
Compiled materials to distribute to pathologists such as surgical working drafts, requisitions and slides.
Bluegreen Resorts - Waitress Charlottesville, VA, 11/2013 - 04/2020
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Prepared beverages and filled food orders for customers.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Checked identification to enforce age regulations for alcoholic beverages.
Bluegreen Resorts - Waitress Clarksville, IN, 05/2008 - 11/2013
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Prepared beverages and filled food orders for customers.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
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