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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Eagerly looking to be an important part of a team through reliability, dedication and work enthusiasm. Motivated to learn, grow, and excel in a well established corporation.

Skills
  • Work Motivated
  • Customer Service
  • Reliable
  • Detail-oriented
  • Conflict Resolution
  • Interpersonal Communication
  • Team building
  • Driven to learn and grow
Education
Temple College Temple, TX Expected in 05/2014 Associate of Arts : - GPA :
Work History
Charles River - Histology Technician
Newark, DE, 09/2015 - Current
  • Conducted tests correctly to obtain accurate results used to support patients' needs and diagnose conditions.
  • Completed complex histological procedures to prepare slides for analysis.
  • Minimized infection risk by regularly cleaning and disinfecting work areas and equipment.
  • Cut, mounted and stained samples from hospital patients suffering from acute and chronic concerns.
  • Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
  • Documented routine laboratory instrument maintenance and corrective actions.
  • Retrieved pathological data and delivered pathologist's dictation tapes and surgical pathology requisitions to medical transcriptionists.
  • Prepared solutions, stains, and reagents in accordance with standards.
  • Operated instrumentation for tissue dehydration and section clearing.
  • Cut body tissue sections for microscopic examination using microtomes.
  • Embedded tissue specimens into paraffin wax blocks or infiltrated tissue specimens with wax.
  • Reviewed slides for quality control prior to sending to pathologists.
  • Compiled and maintained preventive maintenance and instrument performance check records according to schedule and regulations.
  • Compiled materials to distribute to pathologists such as surgical working drafts, requisitions and slides.
Bluegreen Resorts - Waitress
Charlottesville, VA, 11/2013 - 04/2020
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared beverages and filled food orders for customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Checked identification to enforce age regulations for alcoholic beverages.
Bluegreen Resorts - Waitress
Clarksville, IN, 05/2008 - 11/2013
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Prepared beverages and filled food orders for customers.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Bluegreen Resorts - Waitress
Concord, NC, 02/2006 - 05/2008
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

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Resume Overview

School Attended

  • Temple College

Job Titles Held:

  • Histology Technician
  • Waitress
  • Waitress
  • Waitress

Degrees

  • Associate of Arts

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