Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Hardworking, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to contribute to team goals with attention to detail and taking on added responsibilities as necessary. Motivated to learn and grow in new opportunities.

  • Documentation Management
  • Planning and Coordination
  • Multitasking Abilities
  • Critical Thinking
  • Problem-Solving
  • Supply ordering
  • HIPAA guideline compliance
  • Excellent verbal and written communication skills
  • Data tracking/database usage
  • Business correspondence
  • Organization
  • Multi-line phone systems
  • Positive reinforcement
  • Creative Questioning
  • Records management
Work History
11/2002 to Current
Histology Technician Sonic Healthcare Usa Poplar Bluff, MO,
  • Completed complex histological procedures in a fast paced, busy histology laboratory serving twelve pathologists.
  • Embedded, cut, and stained samples from hospital and clinic patients, system-wide and from outside sources, for analysis.
  • Carried out specific tests and preparation requirements based on orders.
  • Reviewed slides for quality control prior to sending to pathologists.
  • Prepared solutions, stains, and reagents in accordance with standards.
  • Monitored inventory levels of supplies, equipment and reagents.
  • Stayed current on changing procedures to offer support for histology laboratory activities.
  • Worked with multiple IHC and special staining platforms.
  • Identified errors to trace root causes and implement corrective actions.
  • Documented routine laboratory instrument maintenance and corrective actions.
  • Performed required upkeep and proper operating procedures for sophisticated equipment.
  • Compiled and maintained preventive maintenance and instrument performance check records according to schedule and regulations.
  • Grossed and dictated small tissue samples.
  • Created and implemented laboratory policies and procedures.
  • Maintained laboratory manuals to standardize procedures.
  • Worked proficiently in multiple LIS systems.
  • Performed technical procedures for Mohs surgery.
  • Worked with lab leadership regarding purchase of new equipment.
07/2000 to 08/2002
General Secretary Hasbro, Inc. Gaithersburg, MD,
  • Greeted incoming visitors and customers and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Received and routed business correspondence to correct departments and staff members.
  • Scheduled appointments and conducted calls to clients.
  • Answered multi-line phone system.
  • Maintained office supplies inventory.
  • Responded to emails and other correspondence.
  • Organized postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Recorded daily financial transactions using Quickbooks and handled payments of accounts.
  • Transcribed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Assembled materials for client presentations.
  • Maintained accurate office files and spreadsheets.
  • Entered data into Outlook and updated customer contacts with information to keep records current.
06/1999 to 06/2000
Claims Analyst Catholic Charities, Archdiocese Of Hartford Meriden, CT,
  • Maintained strict confidentiality of all personal data as per company guidelines.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Examined claims forms and other records to determine insurance coverage.
  • Delivered customer service to policyholders by communicating important information and listening to issues.
  • Researched claims and incident information to deliver solutions and resolve problems.
  • Maintained contact with claimants and attorneys to determine treatment status.
  • Maintained claims data.
  • Handled calls from customers and their representatives about claims processes.
  • Clarified coverage of losses to policyholders.
09/1996 to 06/1999
Teacher Woodpark Montessori City, STATE,
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to achieve student-centered learning.
  • Promoted physical, mental and social development using classroom games and activities.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Completed daily reports, meal count sheets and attendance logs.
  • Implemented creative ways to foster curiosity through hands-on learning and planned activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Planned and implemented integrated lessons to meet national standards.
Expected in 10/2002
Associate of Applied Science: Histology
Argosy University - Bloomington, MN,
Expected in
Bachelor of Science: Early Childhood Education
University of Wisconsin - Stout - Menomonie, WI
Expected in 06/1990
High School Diploma:
Burnsville High School - Burnsville, MN
  • HT - Histotechnician, ASCP

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School Attended

  • Argosy University
  • University of Wisconsin - Stout
  • Burnsville High School

Job Titles Held:

  • Histology Technician
  • General Secretary
  • Claims Analyst
  • Teacher


  • Associate of Applied Science
  • Bachelor of Science
  • High School Diploma

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