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histology manager resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
  • Dedicated manager responsible for overseeing the operation of the histology laboratory department, while working closely with pathologists and intralaboratory personnel. 18 years professional experience in a 24-7 operational, veterinary reference laboratory: 5 years clinical lab, 12 years histology lab. Under direct supervision of the laboratory CEO or director, duties have included staff development, quality control management, LIS implementation, and policy construction & maintenance for optimal internal/external customer service. Extensive managerial experience and enthusiasm for patient care. COMMUNICATION/ORGANIZATIONAL HIGHLIGHTS
  • Committed to exceeding the quality and turnaround expectations of internal and external customers.
  • Demonstrate reliable balance between social interaction and technical skills, judiciously analyzing situations based on logic, values, experience and foresight
  • Experienced in leading/training employees and coworkers, creating a cooperative environment while enhancing proficiency, productivity, and ultimate customer satisfaction.
  • Consistently and independently initiating challenging and/or innovative project assignments to optimize and modernize the work environment.
  • Develop and implement procedures to better individual, departmental and company goals. PROFESSIONAL HIGHLIGHTS
  • After 5 years in the clinical laboratory, transitioned into the histology lab. In just over one year, stepped into a leadership role and was ultimately promoted to manager of the department.
  • Designed, planned, and actualized departmental space in new building location, while seamlessly managing and maintaining consistent quality and turnaround times.
  • Partnered with management, laboratory staff, and technical advisors for successful implementation of multiple laboratory information systems. Though primarily focused on the pathology functionality, instrumental in developing technical and operational application strategies for the laboratory as a whole.
  • Consistently identify and advance resolution of quality concerns throughout the laboratory. Current quality committee representative.
  • Initiated and presently co-chair the site environmental, health, & safety (EHS) committee. In one year’s time, the committee realized tremendous successes, including increased staff safety awareness and client education, appropriate waste disposal, reduction by more than two thirds of formalin contamination and leakage from received samples, safety training & communications, and facility safety improvements. Completed DOT training, spring 2020.
  • Increased employee safety and reporting efficiency by continually revamping requisition forms and test directories, while providing educational marketing materials for appropriate test selection and sample submission guidelines.
  • Took over management of histology sendouts department; Updated and created protocols for more organized and effective workflows.
  • Oversaw development of over 100 SOPs for histology, cytology, sendouts, LIS utilization and EHS.
  • In coordination with pathologists, management & staff, have developed and upheld a reputation for quality, impressive turnaround times, and superb customer service. Despite large scale competition, the departmental caseload has nearly doubled in 5 years due to consistent, unmatched excellence.
Skills
  • Budget
  • Contracts
  • Clientele
  • ELISA
  • Features
  • Innovation
  • Leadership
  • Personnel
  • Pricing
  • Processes
  • Processors
  • Progress
  • Quality control
  • Research
  • Staffing
  • Troubleshoot
  • Typing
  • Workflow
Work History
Histology Manager, 03/2010 to Current
Yale UniversityNew Haven, CT,

· Hire, terminate, counsel and support histology staff.

· Provide regular evaluations and continual employee feedback on individual progress or concerns.

· Delegate responsibilities and expect accountability; lead employees to set and accomplish goals for personal and company growth.

· Manage employee work assignments, job rotations, training, vacations, overtime, pay period audits.

· Organize schedule of production processes, personnel and anatomic pathologists.

· Function as the primary liaison for research clientele, preparing pricing quotations and coordinating requested production.

· Administer regular process audits; Troubleshoot inconsistencies and identify errors to trace root causes and implement corrective actions.

· Review slides for quality control prior to sending to pathologists.

· Evaluate, create and implement new testing and pricing to adjust for and support modernization of production and patient care needs.

· Develop and adhere to annual budget for staffing solutions, instrumentation, service and consumable purchases.

· Maintain courteous and effective supplier relations to facilitate acquisition of product innovation and reduced supply costs.

· Monitor inventory levels of supplies, equipment and reagents used and placed orders for replacements.

· Increase efficiency and companywide success by developing and regularly updating standard operating procedures.

· Enter and track results of analyses; Generate reports and provide operational and staffing recommendations to leadership.

· Provide technical bench coverage and equipment troubleshooting, as needed.

Histology / Gross Technician, 06/2008 to 03/2010
Northwell HealthFranklin Square, NY,
  • Utilize voice recognition software to describe gross anatomic features of received tissue specimens.
  • Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
  • Trim, embed, cut and mount samples from patients suffering from acute and chronic concerns.
  • Operate, maintain & troubleshoot instrumentation for tissue dehydration and section clearing.
  • Prepared solution, stains and reagents in accordance with standards.
  • Routinely performed automated and manual H&E, immunohistochemistry and special staining
  • Increased customer satisfaction by streamlining and modernizing workflow processes.
  • Improved throughput with consistent hard work and dedication to quality resulting.
Clinical Laboratory Technician, 02/2003 to 06/2008
PHOENIX CENTRAL LABORATORYCity, STATE,
  • Maintenance and operation of Advia 1650 chemistry analyzer and Advia 120 hematology analyzers.
  • Direct and indirect immunofluorescence assay testing: Giardia, Cryptococcus, Brucella, FeLV.
  • Immunoglobulin quantification by single radial immunodiffusion: IgG, IgM, IgA.
  • Cytology slide preparation and fluid/cerebral spinal fluid cell counts.
  • Miscellaneous testing including serum protein electrophoresis, Coombs, blood typing & crossmatch, potassium bromide, urinalysis preparation & several ELISA kits.
  • Daily patient sample accessioning.
Education
Bachelor of Science: Zoology, Expected in
The University of Washington Seattle - , WA
GPA:

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Resume Overview

School Attended

  • The University of Washington Seattle

Job Titles Held:

  • Histology Manager
  • Histology / Gross Technician
  • Clinical Laboratory Technician

Degrees

  • Bachelor of Science

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