Him Clerk Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Meticulous HIM Clerk skilled at using different softwears to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Efficiency-driven clerical team member with demonstrated abilities in managing files, organizing records and coordinating paperwork. Devoted to enhancing team performance with smooth administrative support.

  • Mail processing
  • Stocking and Replenishing
  • Spreadsheet Development
  • File and Database Management
  • Administrative support
  • Quality Management
  • Point of Sale Knowledge
  • Cash Management
  • Customer satisfaction
  • Mail handling
  • Telephone etiquette
  • Sales expertise
  • Relationship building
  • Driver correspondence
  • Sorting and labeling
  • Strategic Planning
Work History
HIM Clerk, 02/2017 to Current
Uc HealthNull, CO,

Completing tasks such as as chart preparation, data analyses for deficiencies, and quality control checks to ensure data integrity.

  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Supported financial operations by managing tax drawers and researching variances.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Handled high-volume paperwork and collaborated with State department to resolve invoicing and shipping problems.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Educated customers on promotions to enhance sales.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Benefits Coordinator, 01/2015 to 01/2017
Brookdale Senior LivingVoorhees, NJ,
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
  • Checked employees' benefits enrollment for accuracy and inputted all data into Dayforce.
  • Developed and oversaw incentive plans, stock options, corporate credit cards and compensation policies determined by financial analysis.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Managed monthly, quarterly and annual payouts for merit rewards, sales commissions and bonus programs.
  • Fulfilled all reporting requirements of all relevant government rules and regulations, including Employee Retirement Income Security Act (ERISA).
  • Designed, evaluated and modified benefits policies to keep programs current, competitive and in compliance with legal requirements.
  • Used coordination and planning skills to achieve results according to schedule.
  • Carried out day-day-day duties accurately and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Drove operational improvements which resulted in savings and improved profit margins.
Medical Billing Specialist, 01/2013 to 12/2014
'Ike GroupHonolulu, HI,
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Maintained and updated collections tracking spreadsheet to help organize payment information.
  • Identified and resolved patient billing and payment issues.
  • Located errors and promptly refiled rejected claims.
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
  • Pre-certified medical and radiology procedures, surgeries and echocardiograms.
  • Posted and adjusted payments from insurance companies.
  • Accurately posted and sent out all medical claims.
  • Managed collections claims for unpaid bills against estates of debtors.
  • Printed and reviewed monthly patient aging report and solicited overdue payments.
Bachelor of Science: Medical Laboratory Science, Expected in
Imo State University - Owerri,
MBA: Health Management And Informatics, Expected in 05/2019
Southern New Hampshire University - Hooksett, NH,

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Resume Overview

School Attended
  • Imo State University
  • Southern New Hampshire University
Job Titles Held:
  • HIM Clerk
  • Benefits Coordinator
  • Medical Billing Specialist
  • Bachelor of Science
  • MBA