Accomplished Tier III Technician with over 15 years of information technology support experience. Tech-savvy professional well-versed in installing and configuring computer systems, diagnosing hardware and software defects and supporting new application roll-outs. Committed to providing efficient, high-quality support.
Windows 7, 8.1, Windows 10 ,Server 2003, 2008, 2012, Hyper-V, familiarity with Linux, UNIX, and Apple
Novell, MS Office 2016 and Admin Center, Blackberry Software ,Symantec Endpoint Protection manager console, Various Antivirus software, also experienced in many other various software applications, VM Ware ,VPN ( Virtual Private Network ) , Jabber software , Veeam Backup Software On Suse.
IBM, Dell, HP, Compaq PCs, laptops, DVD, CD-ROMS/CD-RW, sound cards, video cards, motherboards, scanners, IBM/Cannon/Xerox /HP printers, USB devices internal/external modems, Citrix , Blackberry server, CLIENT-SERVER NETWORKING, Physical Network, Programming, Database, Email And Web Services , Exchange ,GroupWise Server, Novell and IP Networking experience , VOIP Phone System .
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