Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Multi-talented, enthusiastic, hardworking Healthcare Recruiter with distinguished ability to multitask and find employees quickly. Collaborating with hiring managers and clinics to find best-in-class candidates for various positions. Knowledgeable about medical terminology and cold calling.

  • Pre-Employment Screening
  • Recruitment
  • First Aid/CPR
  • Customer service
  • Organization
  • Communications
  • Prepare bubble packs
  • Processing payments
  • Pharmacy and customer records management
  • Updating Medication Histories
  • Intravenous Admixture Preparation
  • Drug Storage Procedures
  • Assisting Pharmacists
  • Drug Safety
  • Typing Medication Labels
  • Medication dispensing
  • Operations support
  • Medication Therapy Management
  • Quality Assurance
  • Order Entry
  • Motivated Self Starter
  • Organizational Development
  • Training and mentoring
  • Customer service
  • Contract Negotiation
  • Candidate Sourcing
  • Supervision
  • MS Office
  • Business operations
  • Drug utilization review
  • Medicare and Medicaid process
  • Drug inventory management
  • Pharmaceutical sales and services
  • Receiving Incoming Supplies
  • FDA Drug Safety Guidelines
  • Confidentiality and HIPAA
  • Team Leadership
  • Insurance Knowledge
  • Answering Customer Questions
  • New Hire Onboarding
  • Patient education and counseling
  • Epic
  • Pharmacology
  • Excellent Attention To Detail
  • File and records management
  • Talent management
Work History
01/2018 to Current Healthcare Recruiter Open Systems Healthcare | Washington, DC,
  • Worked with healthcare employees to determine specific job qualifications.
  • Scheduled interviews with other healthcare professionals.
  • Utilized social media sites to recruit new employees.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Improved office efficiency by effectively managing internal communications and correspondence.
01/2015 to 01/2020 Inventory Department Manager Rooms To Go | Jacksonville, FL,
  • Led and developed management team of 20.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Established and monitored inventory tracking systems for all products to ensure product availability and supply integrity.
  • Oversee and audit computerized inventory systems
  • Manage high cost/low use inventory stocking processes to reduce cost and coordinate inventory across all sites of utilization.
  • Support inpatient controlled substance distribution systems.
  • Refer all Doctor's call and customer's medical concerns to Pharmacist.
  • Fill pharmacy supplies.
02/2012 to 12/2017 Certified Nursing Assistant Five Points Healthcare | Oxford, FL,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Participated in daily fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep RNs informed of changes.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
02/2006 to 01/2012 Customer Service Representative Trugreen | Baskett, KY,
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Regularly exceeded daily sales and product add-on quotas.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Educated customers on promotions to enhance sales.
Expected in 05/2004 High School Diploma | Aberdeen High School , Aberdeen, MS, GPA:
Expected in 12/2014 Pharmacy Technician | Pharmacy East Mississippi Community College, Mayhew, MS, GPA:
Expected in 05/2010 Medical Office Systems Technology | Medical Office Management East Mississippi Community College, Mayhew, MS, GPA:
  • First Aid/CPR Certified
  • Certified Pharmacy Technician (CPhT)
  • PTCB
  • NA
  • Basic Life Support (BLS)

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School Attended

  • Aberdeen High School
  • East Mississippi Community College
  • East Mississippi Community College

Job Titles Held:

  • Healthcare Recruiter
  • Inventory Department Manager
  • Certified Nursing Assistant
  • Customer Service Representative


  • High School Diploma
  • Pharmacy Technician
  • Medical Office Systems Technology

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