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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Experienced job title licensed in licenses with strong clinical and people skills. Registered Nurse with 3+ years experience in clinical settings providing nursing care to diverse populations. High-performing Manager with 12 years of healthcare experience in hospital and medical office environments.
Skills
  • Strong clinical judgment
  • Successfully directs staff meetings
  • High level of autonomy
  • Hospice and palliative care experience
  • Patient/family focused
  • Problem resolution capability
  • Accomplished leader
  • Supervisory training
  • Independent judgment and decision making
  • Promotes positive behavior
  • Organized
  • Conflict resolution
  • Efficient multi-tasker
  • Staff training/development
  • Exceptional interpersonal communication
  • Effective leader
  • Team player
  • Persuasive
  • CPR Certified
  • Reliable
  • Compassionate
  • Creative problem solver
  • Critical thinking
  • Effective time management
Work History
11/2010 to 05/2013 Health & Wellness Director Ymca Of Greater Boston Inc | Dorchester, MA,
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Recruited, hired, trained and coached on average of number new employees per year.
  • Established and maintained systems that safely met residents' needs.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Interpreted and communicated new or revised policies to staff.
  • Developed and achieved financial and growth goals.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.
  • Assigned employee areas, scheduled staff breaks and authorized overtime.
  • Identified process improvements in the day-to-day functioning of the department.
  • Closely collaborated with management team to make necessary improvements and satisfy resident needs.
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Led clinical team in delivering care services that promoted optimal resident health.
  • Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
  • Administered job knowledge assessments and competency testing for certification-level training.
05/2010 to 11/2010 Wellness Director Watermark Retirement Communities | Blue Springs, MO,
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Recruited, hired, trained and coached on average of number new employees per year.
  • Established and maintained systems that safely met residents' needs.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Interpreted and communicated new or revised policies to staff.
09/2007 to 05/2010 Registered Nurse/Licensed Practical Nurse Careone | Somerset, NJ,
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Documented patient information obtained from interviews.
  • Completed clinical rotations in Geriatrics.
  • Responsible for primary care, case management, and medication management.
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow.
  • Trained new staff on quality control procedures.
  • Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Provided patient education.
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Assisted patients with daily functions.
  • Monitored fluid intake and output levels.
  • Ensured safety and well-being of patients.
  • Completed all daily living tasks to enhance the quality of life of elderly patients.
  • Partnered with team of registered nurses to achieve overall well-being of all patients.
  • Oversaw and managed number clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Pharmacological and non-pharmacological management and treatment of various disorders and diseases.
  • Ensured HIPAA compliance.
  • Developed and implemented nursing care plans.
  • Delegated staff nurse duties.
  • Followed infection control procedures.
Education
Expected in 2009 Associate of Applied Science | Registered Nurse Anoka - Ramsey Community College, Cambridge, MN GPA:
Expected in 2006 Associate of Applied Science | Licensed Practical Nurse St Cloud Technical College, , St. Cloud MN GPA:
Certifications
  • Registered Nurse in State, License number number, year
  • Advanced Cardiac Life Support (ACLS) Certification year to present

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Resume Overview

School Attended

  • Anoka - Ramsey Community College
  • St Cloud Technical College

Job Titles Held:

  • Health & Wellness Director
  • Wellness Director
  • Registered Nurse/Licensed Practical Nurse

Degrees

  • Associate of Applied Science
  • Associate of Applied Science

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