health technician resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Scheduling consults and appointments.
  • Experience with VS GUI, Vista, CPRS
  • Broad medical terminology knowledge
  • Administrative support
  • Customer service
  • Communications
  • Telephone Triage
  • Invoicing and billing
  • Critical thinking
  • Years of specialty clinic experience
  • Experience with being a screener since COVID
  • Infection control standards
  • Medical device products and services
  • Relationship development
  • First Aid/CPR
  • Inventory management
  • Reliable and trustworthy
  • Technical Credibility
  • Issue response and resolution
  • Conflict resolution abilities
  • Invoice generation
  • Cultural awareness and sensitivity
  • Helping patients with paperwork
  • Relationship building
  • Analytical Thinking/Research
  • Organizational skills
  • Troubleshooting
  • MS Office
  • Organization
  • Understanding of privacy regulations
  • HIPAA compliance
  • Stocking supplies
  • Inventory purchasing
  • Communicating with patient families
Education and Training
GED: , Expected in 1996
Islip High School - Islip, NY

I am a health technician with 7 years of experience in consult scheduling, making appointments, canceling, no shows and rescheduling. Detail-oriented and responsive to patient inquiries and questions. Excellent ability to communicate clearly with both patients and family. Health Technician experienced in providing wide range of services to patients. Supported registered nurses, PA's and physicians across all surgical specialties areas of patient care to contribute to superior level of compassionate patient care. Empathetic and knowledgeable using advanced interpersonal and technical skills. Enthusiastic team player driven to achieve exceptional patient outcomes. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Experience arranging transportation and lodging services for patients. Compassionate Patient Care Technician adept in managing heavy daily patient volume, including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality. Knowledgeable about HIPAA requirements and policies. Diligent and detail-oriented. Skilled at coordinating many different appointments on the same day. Able to work well in fast-paced, stressful environments. CPR certified, Competent in using and monitoring equipment, updating records and comforting patients during difficult times. Assists patients in completing necessary paperwork to arrange transportation and lodging. Looking to tackle new responsibilities in the administrative medical field. Adept at entering patient data into computer system and resolving patient issues. Great people skills with the ability to prioritize duties through efficient time management. Dependable team member. Focused and motivated to deliver seamless and pleasant healthcare experience to patients. Observant Sound knowledge of medical terminology and medical procedures. Excellent recordkeeping and customer service abilities. Capable of keeping the appointment schedules for separate offices. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Resourceful with years of experience in medical and administrative assistance. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments. Assists team of office professionals with administrative and organizational needs. While in Research working with animals we preformed excellent testing, troubleshooting and analytical abilities focused on conducting high-quality and relevant research. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Health Technician, 09/2013 to Current
Chenega CorporationNiceville, FL,
  • Obtained, labeled and transported variety of samples, including urine and blood specimens.
  • Maintained confidential documentation of patient information to stay compliant with federal regulations.
  • Scheduled consults and appointments daily as part of the position.
  • Telephone triage and call patients back in a timely manor.
  • Disposed of potentially hazardous biological material and contaminated supplies.
  • Collected and documented patients' medical history, identity and proof of address.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Answered appointment calls to streamline office operations.
  • Prepared patient, equipment and supplies for specific procedures.
  • Assisted physicians and PA's with procedures and surgeries, including I&D and cast removal.
  • Recorded patient vital signs, documenting all information into medical charts.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted patients with personal care, ambulation and general patient care needs.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Obtained, inspected and distributed sterile and non-sterile surgical equipment and instruments.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Inventoried supplies, picked necessary materials and delivered accurate items to clinic and minor procedures locations.
  • Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures.
  • Monitored and maintained aseptic techniques throughout procedures.
  • Verified patient identities using prescribed protective measures to meet facility and regulatory requirements.
  • Collected, documented and reviewed patient medical histories and relayed important factors to supervising clinicians.
  • Built trust and rapport with patients through caring demeanor, quick response to phone inquiries and clinic information.
  • Demonstrated physical strength and stamina to lift patients.
  • Transported patients as assigned by registered nurses.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Kept facility stocked with necessary supplies, equipment and instruments.
Animal Research Technician, 03/2009 to 09/2013
General DynamicsAppleton, WI,
  • Checked animals' temperature, heart rate and lung sounds.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Evaluated different feeds and strategies to identify optimal nutritional approaches.
  • Assessed fitness of individual animals to determine optimal changes to improve health.
  • Created agendas and communication materials for team meetings.
  • Handled all delegated tasks, including weighing and breeding of mice.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Maintained updated cage washer knowledge through monthly Bio-testing of the machine.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Answered 15 calls per month to answer customer questions.
  • Conducted research into animal care areas, including special diets and alcohol projects contributed to development, planning and completion of project initiatives.
  • Analytical Thinking/Research - Preformed excellent testing, troubleshooting and analytical abilities focused on conducting high-quality and relevant research. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
  • Readied instruments for sterilization procedures and completed decontamination protocols.
  • Gathered and prepared instruments and surgical supplies.
  • Recorded the results of biological and diagnostic tests.
  • Contributed to development, planning and completion of project initiatives.
Private Caregiver, 07/2006 to 01/2009
Lhc GroupWinter Haven, FL,
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Laundered clothing and bedding and changed linens once per week to prevent spread of infection.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Improved patient outlook and daily living through compassionate care.
  • Administered necessary medications as directed primary Dr.
  • Performed housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces, caring for dog, vacuuming, dusting, bathroom and laundry.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Transported patients to and from medical, dental and personal care appointments.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

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Resume Overview

School Attended

  • Islip High School

Job Titles Held:

  • Health Technician
  • Animal Research Technician
  • Private Caregiver


  • GED

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