health system technician resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Talented Administrator highly effective at motivating teams and streamlining operations while bringing excellent multitasking abilities developed over 17 years of Air Force experience. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.

  • Attention to Detail
  • Leadership Skills
  • Insurance
  • Problem Solver
  • Finance
  • Quick Learner
  • Safety
  • Customer service
  • Communications
  • Data base
  • Time Management
  • Effective Listener
  • Microsoft Office Proficient
  • Records Management
  • Technical training
  • Relationship development
Work History
Health System Technician, 12/2017 - Current
Vestracare Syracuse, NY,
  • Document updates on patient medical accounts.
  • Utilize multiple databases while simultaneously communicating with patients.
  • Communicate with multiple insurance companies involving patient billed statements.
  • Update correct information on patient claims.
  • Work with collection agencies to collect money on unpaid medical claims Administration.
  • Delivered professional persona and attitude at all times, even when dealing with unhappy or irate individuals, to meet and exceed company objectives.
  • Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills.
Administrator, 05/2017 - Current
Carlisle Companies Incorporated San Jose, CA,
  • Provide excellent customer support to internal and external agencies that are attached to Air Force.
  • Create memorandum documents for Air Force personnel and leadership.
  • Utilize proper etiquette while answering all phone calls in professional settings.
  • Generate reports from 7 different databases and programs to keep office operation running smoothly.
  • Monitor essential personnel rosters for 114 employees.
  • Handle sensitive information that are related to employee’s Air Force career.
  • Successfully juggled multiple projects simultaneously to aid executive leaders.
  • Interpreted management directives to define and document administrative staff processes.
Customer Service Representative, 06/2017 - 12/2017
Walmart Neighborhood Market City, STATE,
  • Provide all money services; cash checks, print money orders, item returns, and money transfers and bill pay for customers.
  • Implemented safety details in workplace to ensure customers enjoy safe shopping experience.
  • Assisted colleagues with customer purchases.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Aircraft Armament Systems Specialist, 03/2003 - 05/2017
United States Air Force City, STATE,
  • Supervised multiple employees, trained, and guided them through their career development course work so airman can reach their next level in their career.
  • Scheduled initial and continuous maintenance courses to ensure personnel stay updated on proper training to complete Air Force mission.
  • Cultivated vast knowledge of aircraft systems by attending training workshops and implemented expertise in routine work and special projects.
  • Led team of four while loading missiles, bombs and support equipment on B-52, F-16 and F-15E aircraft in mission for US president.
  • Inspect, clean, dissemble and reassemble GAU-8 and M1A61 guns and other aircraft equipment.
  • Allocated workload priorities to personnel to assist with aircrew missions.
  • Supervised and maintained shop of five people to assist with daily Air Force mission.
  • Stored detailed aircraft discrepancies into data base and brief required individuals.
  • Adhered to strict safety procedures and protocols when operating heavy machinery and tools, protecting both personnel and equipment.
  • Planned and executed onsite training for all new employees.
  • Conducted foreign object and debris (FOD) walk-downs and hangar cleanup as required.
  • Inspect completed assembly jobs and review workmanship to ensure all parts/assemblies installed specifically per technical order and precision measuring tools.
  • Interpreted aircraft specifications, diagrams and blueprints and compared information to completed work verify quality and assess vehicle integrity.
  • Maintained excellent attendance record, consistently arriving to work on time.
Bachelor of Science: Investigative Forensics, Expected in 12/2019
University of Maryland Global College - Adelphi, MD,
Status -

GPA: 3.4

Associate of Applied Science: , Expected in 02/2012
Community College of The Air Force - Montgomery, AL,
Status -
Additional Information

Security Clearance: Secret (2017)

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Resume Overview

School Attended

  • University of Maryland Global College
  • Community College of The Air Force

Job Titles Held:

  • Health System Technician
  • Administrator
  • Customer Service Representative
  • Aircraft Armament Systems Specialist


  • Bachelor of Science
  • Associate of Applied Science

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