Implemented first-ever employee appraisal system in 95-member manufacturing plant; rolled out over 75 technician appraisals 2 consecutive years running; linked merit raises with employee performance; 100% on time both years
*Developed and implemented a college student intern program for Biomedical Equipment Repair; teamed with local technical college and corporate training office to identify requirements and gather candidate pool; recruited and hired students into the 24 month training program
*Completely overhauled employee on-the-job training program; identified developmental gaps and created new minimum skills matrix for 12 different manufacturing positions; immediately decreased human errors on-the-job
Certified HR Professional (SPHR, SHRM-SCP) and National member of SHRM.
Dynamic and focused human resource professional with over 15 years' experience recognized for drive, tenacity, and work ethic.
Able to maximize efficiencies and drive results through the effective use of human resources.
Effective communicator, leader, and problem solver who builds teamwork and possesses the initiative to meet the demands of ambitious human resources objectives.
01/2013 to Current
Health & Safety ManagerCERTAINTEED GYPSUM
24K the first month alone Assumed control of Dover Air Force Base's Education Office (while still in charge of another separate office) after previous leader was removed for disciplinary reasons; directed both offices and a diverse staff of 21 professional workers (union & non-union) and liaison for 3 on-base universities Planned and emceed various functions for small to medium crowds up to 400 personnel; coordinated and facilitated 3 - 5 executive level meetings per week; represented commander at functions Led medical equipment rental and repair operations for 2 geographically separated locations including full P&L responsibility; led all aspects of the business to include marketing, customer service, quality control, and finance; position was high pressure (24x7 environment) and very independent (my boss worked in a different state) While leading 2 offices as an operations manager, I assumed control of 2 additional offices within my region that were failing to meet customer and financial expectations; managed all 4 offices simultaneously and improved service delivery, financial performance, and employee morale Conducted needs assessment to identify district employee training deficiencies; developed detailed training plans with benchmarks/expected outcomes; executed plans and monitored progress; customer service improved dramatically Planned Dover Air Force Base's first ever residential Drug Education for Youth (DEFY) leadership camp and year-long mentor program; recruited children/volunteers, executed budget--used 25% of previous year's budget while increasing services...praised by Department of Defense DEFY Manager Analyzed staffing request process for IT organization; partnered with outside agencies and used technological advances to improve process and decreased approval times from 30 to 15 days.
01/2010 to 01/2013
Management & Program AnalystDEFENSE LOGISTICS AGENCY
Evaluated & updated position descriptions; classified positions according to company and federal regulations Reviewed & processed staffing requests; reengineered workflow and decreased interagency processing time by 50% Processed biweekly payroll and timecards; reviewed for accuracy, recoded errors and retrained employees Tracked training requirements & evaluated developmental needs; scheduled courses to fill training gaps Administered corporate purchase card program; trained new users, set limits & audited transactions for compliance Trained new-hires in policies and procedures; assisted in orientation and on-boarding; counseled on benefits Analyzed processes and work-flows for efficiencies; championed process improvements across the organization Administered safety program; executed disaster preparedness plans and operations recovery; crisis reporting team.
01/2007 to 01/2010
District Operations ManagerUNIVERSAL HOSPITAL SERVICES
for Medical Equipment Management Company Oversaw 24/7 medical equipment rental and repair operations for multiple operating locations, supervised staff Developed & executed business plans exceeding $3.1 million annually; full responsibility for Profit and Loss Field-level generalist on all HR matters; recruitment, benefits, payroll, training, and performance management On-boarded employees & scheduled training to meet corporate/customer requirements; consistently 100% compliant Performed labor and wage studies to improve hiring and retention rates; set new base rates to improve talent pool Managed $9 million equipment & supply inventory; received, shipped & tracked customer orders 24 hours per day Trained new managers on company policies and procedures; mentored on navigating the organization and culture Networked with local colleges & attended career fairs to identify candidates; local-level hiring reduced costs and time Developed & implemented college intern program for hard to fill technical positions; expanded across company.
01/1998 to 01/2007
Program Manager, Personnel OfficerUnited States Air ForcE
HR Manager for 450-member organization; managed all HR programs; reduced employee evals from 60 to 25 days Facilitated 2-day professional development course; recruited instructors/students; 225 students, 15 courses in 2 years Reviewed, interpreted, and authored personnel policies; ensured compliance and legality with federal and local laws Led organizational development; created action plans to fill gaps; operational inspection scores top in Air Force Reengineered new employee onboarding procedure; partnered across agencies to decrease time from 45 to 15 days Strategic advisor to base commander on effective use of 4,200 personnel; built and tested organizational structures Planned & executed over 50 organizational events; holiday parties, employee recognition, and retirement ceremonies Managed formal training & higher education programs; over 8,000 people enrolled, 3 colleges, supervised 21 workers Coached/mentored employees to pursue education; over 124 graduate hours & 5 masters degrees awarded in 1 year.
SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resources Management
Senior Professional in Human Resources Certification (SPHR) - HR Certification Institute, June 2014
D.B.A Management - Walden University, Minneapolis, Minnesota, In progress
M.S: Human Resources ManagementTroy University － Troy, AlabamaGPA: with honors)Human Resources Management with honors)
B.S: Occupational EducationWayland Baptist University － Plainview, TexasOccupational Education
A.A.S: Construction TechnologyCommunity College of the Air Force － Montgomery, AlabamaConstruction Technology
Air Force, benefits, budgets, Budget, business plans, Coach, Customer Relations, customer service, delivery, employee relations, employee training, Senior Management, finance, financial, hiring, HRIS, Human Resources, HR, Human Resources Management, inspection, Leadership, Regulatory Compliance, marketing, meetings, mentor, Access, Excel, Office, Outlook, Power Point, 3.1, Microsoft Word, works, needs assessment, Organizational Development, organizational, payroll, Processes payroll, performance management, Personnel, plant safety, policies, presenter, presentations, Presentation skills, processes, improve process, Profit and Loss, progress, quality control, Recruitment, reporting, Safety, speech, staffing, strategy, Strategic, Supervision, supply inventory, System Administration, workflow
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
DEFENSE LOGISTICS AGENCY
UNIVERSAL HOSPITAL SERVICES
United States Air ForcE
Wayland Baptist University
Community College of the Air Force
Job Titles Held:
Health & Safety Manager
Management & Program Analyst
District Operations Manager
Program Manager, Personnel Officer
SHRM Senior Certified Professional (SHRM-SCP) - Society for Human Resources Management Senior Professional in Human Resources Certification (SPHR) - HR Certification Institute, June 2014
D.B.A Management - Walden University, Minneapolis, Minnesota, In progress M.S : Human Resources Management B.S : Occupational Education A.A.S : Construction Technology
Create a job alert for [job role title] at [location].