health insurance agent resume example with 12+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

    • Communication and Interpersonal Skills
    • Complex Problem Solving
    • Time Management and Prioritization
    • Experience working in a fast-paced demanding environment
    • Insurance Program Analysis
    • Client Prospecting
    • Problem Detection and Resolution
    • Troubleshooting and Diagnostics
    • Sound working knowledge of manufacturing processes
    • Account management
    • Results-Oriented
International Academy of Design And Technology Orlando, FL, Expected in 2012 Bachelor of Science : Game Production - GPA :
Work History
Landmark Health - Health Insurance Agent
Cranston, RI, 02/2021 - Current
  • Counseling and advising prospects and policyholders on matters of insurance coverage that is tailored to their specific situational need
  • Developing and maintaining business relationships
  • Identifying prospective customers using established lead methodologies for new business.
  • Used shared documents and daily check-ins to accomplish company goals while working off-site.
  • Answered customer calls, questions and concerns from my home office with high-speed internet access.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Explained features, disadvantages and advantages of all policies to promote insurance sales.
  • Remained impartial in order to advise clients based on circumstances.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Displayed consistent, positive attitude towards clients, peers and other personnel, even during high-stress situations.
Southern Ohio Medical Center - Fitness Trainer, Maintenance Technician
Ironton, OH, 02/2017 - 02/2021
  • Greet members, prospective members, and guests, providing exceptional customer service
  • Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions
  • Check members into system
  • New member sign-up
  • Take prospective members on tours
  • Facilitate needed updates to member's accounts
  • Respond to member questions and concerns in a timely and professional manner and elevate to assistant Manager or Manager as needed
  • Assisted in maintaining neatness and cleanliness of club
  • Guide members between the ages of 13-88 in exercises
  • Designed and implemented variety of fitness instruction classes.
  • Provided fitness assessments and program planning.
  • Demonstrated how to carry out various routines and exercises.
  • Monitored clients' progress and modified programs.
  • Basic maintenance for equipment
  • Repair and replace broken or damaged equipment, or items within gym
  • In charge of all repairs from floor to ceiling
  • Conducted contract negotiations with differing contractors
  • Ensured repairs would not exceed budget or remain inoperable for a period of time
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Just A Box Studio - Founder and President
City, STATE, 11/2009 - 01/2018
  • Providing specialist information and guidance to employees and managers on HR policy and practice and employment law
  • Ensured that all programming is complete and functional
  • Work directly with Manufacturer to ensure that programming and mechanical functions work optimally
  • Managing audit review process for company
  • Ensuring that all company policies and procedures are up to date in line with current employment law
  • Supporting supervisors to ensure success of their teams
  • Ensuring that correct recruitment and selection procedures are adhered to
  • Controlling costs and ensuring they do not exceed budgets
  • Managing pay-roll operations
  • Conducting interviews and reference checks on job applicants
  • Keeping up to date with legal developments
  • Investigating disciplinary and grievance matters
Kindred Hospital - Phlebotomist/EKG Technician
City, STATE, 09/2014 - 07/2015
  • Performed procedures and calculations crucial to quality controls, including high-performance liquid chromatography (HPLC), gas chromatography (GC), pH testing, instrument calibration, centrifugation and volumetric/ coulometric titration
  • Earned a reputation for preparing accurate lab reports, sample logs, plant documents and certificates of analysis/conformity (COA/COC)
  • Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture
  • Follow infection-control and safety procedures in carrying out daily phlebotomy functions
  • Prepare blood-collecting equipment, draw blood, and safely store and transport samples
  • Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens
Additional Information
  • Flexibility to respond to a range of different work situations
  • Ability to develop and maintain effective working relationships at all levels
  • Tactful and able to deal with difficult situations
  • Sound working knowledge of operational processes
  • Experience interacting with all levels of management
  • Provided advice and support in complex mechanical and computational cases
  • Provided technological relations advice and coached managers in the implementation of HR principles
  • Streamlined recruitment process and project managed recruitment of over 50 staff in multiple disciplines for commencement of a new contract
  • Reviewed and implemented new induction processes, gaining buy-in from leadership team and resulting in increased retention rates
  • Continually assess effectiveness of training programs and produce reports on key data and staff performance
  • Designed, implemented and monitored marketing strategy, encompassing print and online media to boost graduate recruitment
  • Modified proprietary code for sewage management system utilized by yachts to increase amount of waste processed and not affect power consumption
  • Created new test tools for use by marine technicians for use in the sewage and water making industry
  • Developed revised machinery and coding to operate equipment used for creation of spare parts in marine industry.

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Resume Overview

School Attended

  • International Academy of Design And Technology

Job Titles Held:

  • Health Insurance Agent
  • Fitness Trainer, Maintenance Technician
  • Founder and President
  • Phlebotomist/EKG Technician


  • Bachelor of Science

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