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Health Information Specialist Resume Example

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HEALTH INFORMATION SPECIALIST
Summary

Resourceful individual recognized for diffusing tense situations quickly and while remaining composed. Talented Health Information Management Professional offering experience in medical chart oversight and documentation improvement. Polished leader known for having great decision-making skills. Motivated Medical Records Clerk seeking senior role with advanced responsibilities in leadership, training and records management. Organized and resourceful with strong planning and time management abilities. Looking to improve department productivity through effective process improvements.

Experience
R1RCM - Health Information SpecialistAustin, Tx01/2020 - Current
  • Ensures completion of necessary commitment paperwork by required deadlines by communicating with Social Workers and team members, and transports paperwork to the switchboard by the identified deadlines.
  • Provides Social Workers with daily information on the number of admissions to each unit.
  • Ensures timely communication with supervisor to inform of related issues or difficulties.
  • Provides MHA proper paperwork for discharged patients.
  • Completes qualitative chart audits for completion.
  • Addresses customer information requests promptly and courteously, maintained strict confidentiality and respect and identified potential improvements to inquiry response processes.
  • Works with physicians and nurses to improve the quality of patient health documents and records.
  • Sets up patient charts and documented information in various company software.
  • Enters patient insurance, demographic and health information into software and confirmed records.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.
  • Works with physicians and nurses to improve the quality of patient health documents and records.
  • Mentor new employees on and deliver constructive feedback to increase understanding of job duties.
Ascension Seton Shoal Creek - Patient Access RepresentativeAustin, Tx08/2014 - 10/2020
  • Primarily responsible for effective customer service for patients, vendors, insurance companies, referral sources and co-workers by utilizing excellent, in-depth knowledge of company policies and procedures and insurance.
  • Customer relations; accurate posting of data entry; time management; efficient verification of insurance plans and effectively communicating to patients their financial responsibility.
  • Correctly assembling patient charts.
  • Applied knowledge of payer requirements, utilizing on-line eligibility systems to verify patient coverage and policy limitations.
  • Applied HIPAA Privacy and Security Regulations while handling patient information.
  • Assembled registration paperwork and placed identification bands on patient.
  • Checked daily doctor schedules and verified insurance.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Created and offered additional materials to enhance training.
  • Trained newly hired top talent to fill key positions and maximize productivity.
Austin State Hospital - Medical Records ClerkAustin, Tx02/2015 - 08/2017
  • Ensured completion of necessary commitment paperwork by required deadlines by communicating with Social Workers and team members, and transports paperwork to the switchboard by the identified deadlines.
  • Provided Social Workers with daily information on the number of admissions to each unit.
  • Ensures timely communication with supervisor to inform of related issues or difficulties.
  • Provided MHA proper paperwork for discharged patients.
  • Completed qualitative chart audits for completion.
  • Pulled patient charts for upcoming appointments.
  • Consolidated diverse medical records.
  • Purged outdated files.
  • Updated daily logs to track information movements.
  • Kept department clean, organized and professional.
  • Wrote reports, emails, memoranda, letters and releases.
  • Set up patient charts and documented information in various company software.
  • Logged all requests for medical records into spreadsheets.
Austin State Hospital - Psychiatric Nurse's Aide IIIAustin, Tx03/2008 - 12/2015
  • Provided treatment, care, and training to psychiatric patient population. Work included providing emergency, health, and personal care services to patients. Observing, reporting, and recording patient condition and behaviors and supervising and escorting patients.
  • Interacted with patients therapeutically. Participated in training programs.
  • Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Effectively managed daily charting for each patient.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Answered office phone calls and emails, answering questions and scheduling appointments with doctors.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Trained new employees on positions to support team efficiency.
Skills
  • HIPAA expert
  • Planning
  • Medical auditing
  • Regulatory knowledge and oversight
  • Effective reporting capabilities
  • Ability to communicate effectively
  • Record abstraction
  • Data collection
  • Data entry
  • Computer skills
  • Analytical skills
Education and Training
Certification: RHIAAHIMA01/2021
Bachelor of Science: Health Information ManagementWestern Governors UniversitySalt Lake City, UT10/2020
Certification: Project ManagementCompTia06/2020
DiplomaJohn H. Reagan / High SchoolAustin, Tx06/1994

Participated in the Marching Color Guard for 4 years

Certifications
CompTIA Project+ Certified July 2020
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Resume Overview

Companies Worked For:

  • R1RCM
  • Ascension Seton Shoal Creek
  • Austin State Hospital

School Attended

  • AHIMA
  • Western Governors University
  • CompTia
  • John H. Reagan / High School

Job Titles Held:

  • Health Information Specialist
  • Patient Access Representative
  • Medical Records Clerk
  • Psychiatric Nurse's Aide III

Degrees

  • Certification : RHIA
    Bachelor of Science : Health Information Management
    Certification : Project Management
    Diploma

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