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health information specialist resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Certified Health Information Specialist with 7 years of experience delivering accurate and up-to-date health information to colleagues and customers. Well-versed with medical terminology and diagnoses and on legal and regulatory health care requirements. Technically advanced and personable professional with proven proficiency at building electronic health record systems.

Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Bilingual individual with pleasant attitude and desire to help in any capacity.

Skills
  • Medical recordkeeping
  • First Aid/CPR
  • Problem resolution
  • Invoice generation
  • Process improvement
  • Customer service
  • MS Office
Education and Training
American InterContinental University Buckhead, GA, Expected in 01/2005 ā€“ ā€“ Associate of Arts : Healthcare Administration - GPA :
Salem County Career And Technical High School Woodstown, NJ Expected in 06/1981 ā€“ ā€“ High School Diploma : - GPA :
Penns Grove Regional High School Penns Grove, NJ, Expected in 06/1981 ā€“ ā€“ High School Diploma : - GPA :
Certifications
  • Certified Nursing Assistant
  • CNA License
  • First Aid/CPR
Experience
Aspirus - Health Information Specialist
Crandon, WI, 01/2012 - Current
  • Facilitated document import into electronic health records using variety of applications and workflows, executed scanning and indexing and organized patient records for quick reference.
  • Addressed customer information requests promptly and courteously, maintained strict confidentiality and respect and identified potential improvements to inquiry response processes.
  • Disseminated information to correct department, individual or outside location.
  • Logged all requests for medical records into spreadsheets.
  • Increased team efficiency by implementing billing process improvements.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Covenant Community Care - Medical Assistant
Royal Oak, MI, 03/2010 - 01/2012
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Coordinated and executed proper medical waste disposal.
  • Monitored patient stability by checking vital signs and weight.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Recorded patient histories and filed supporting clinical data and diagnosis.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Broward Health Medical Center - Case Manger for Healthy Start
City, STATE, 03/2004 - 11/2007
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Secured qualified assistance for patient emergencies to optimize outcomes.
  • Collected and labeledBlood and Urine specimens to prepare for delivery to laboratory.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Reviewed effectiveness of treatment for individual and family situations.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

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Resume Overview

School Attended

  • American InterContinental University
  • Salem County Career And Technical High School
  • Penns Grove Regional High School

Job Titles Held:

  • Health Information Specialist
  • Medical Assistant
  • Case Manger for Healthy Start

Degrees

  • Associate of Arts
  • High School Diploma
  • High School Diploma

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