, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Career Summary: s. Dependable Health Information Management Technician successful at meeting high productivity, quality and performance standards. Efficient and competent professional.
Skills
Introduction to Incident Command System
Effective communication
Training and mentoring
Facility workflow
Team Building
Detail-oriented & Flexible/Adaptable
Operational Planning
Health Records Review
Proficient in Adobe, Outlook, Excel, Microsoft Word
Work History
01/2018 to CurrentHealth Information Management TechnicianPacific Medical Centers | Woodland Hills, CA,
Promotion to Health Information Management Technician
Provides guidance to Senior Management Staff about release of medical records and responses to FOIA & OPLA (release of information) requests while maintaining compliance with Department of Justice (DOJ) and Health Insurance Portability and Accountability Act (HIPAA) statutes.
Responsible for initiating, planning, and implementing facility’s records retention schedule—manages records and information from creation to disposition using ICE Health Service Corps (IHSC) records and information management system.
Facilitates effective use of IHSC data and information using Excel and office’s matter tracking system.
Serves as consultant with outside medical facilities and contract vendors to request pertinent medical information for placement in medical records using appropriate and authorized ICE and IHSC forms.
Tracks requests and performs follow-up ensuring receipt of information requested.
Experience using multiple mediums (SharePoint, Electronic Health Records) to process correspondence, tabular data, and reports for preparation for routing and review by appropriate personnel.
Upload and process records using Case Trakker and eClinicalsWorks (ECW) clinical software.
Executes queries through EAGLE and Enforce to locate/gather additional detainee information.
Manages Archived records from 22 U.S. (ICE) Immigration and Customs Enforcement facilities
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Assisted with database upgrades and migrations by performing user acceptance testing.
Built and deployed plans, reports, validation procedures and entry processes for data management needs.
Participated in committees to discuss topics, including electronic health records and methods that would improve overall workflows.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
05/2016 to 01/2018Medical Records TechnicianInnovage | Loveland, CO,
Compiled/ maintained medical records system in accordance with IHSC policies statutes.
Assured compliance with Privacy Act and informed consent requirements in all activities.
Tracked compliance with scheduled patient appointments, making timely reminder notices or calls.
Accurately pulled patient records for upcoming appointments /procedures, typically within 8-hour period.
Managed system conversion, maintained minimal downtime during updates.
Identified new methods to optimize medical records management.
Utilized eCW (eClinical Works) to manage and confirm patient data, such as insurance, demographic and medical history information.
Reviewed charts and flagged incomplete or inaccurate information.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Received/processed medical records requests.
Processed medical records requests from outside providers according to facility, state federal law.
Audited records for accuracy.
04/2010 to 01/2016Secretary II/ Medical Records ClerkCity Of Signal Hill | Signal Hill, CA,
Calhoun State Correctional Facility, Morgan Ga.
Responsible for scheduling of all outside medical appointments.
Trained junior staff members.
Efficiently monitored 10-day Tele-Med List
Performance aided in Facility Medical Department receiving score of 95% during 2016 audit.
Established communication lines with physicians and other health care professionals to clarify diagnoses or to obtain additional information.
Assisted with planning, development, and operation of Health Information Management System —Indexed over 1600 health records for storage.
Input data into computer programs and filing systems.
Oversaw 12-month project to revamp filing system, improving department productivity 95%.
02/2008 to 01/2010Dispatcher/JailerCalhoun County Sheriff Office, - Morgan Ga | City, STATE,
Provided public with basic instructions to safeguard persons in hazardous conditions prior to arrival of trained fire/police personnel.
Responded to over 50 daily caller requests with information about assistance and timeframes.
Directed all dispatching, routing and tracking of 8 fleet vehicles.
Closely monitored dispatch board to triage and prioritize over 100 daily calls.
Kept detailed track of all available field personnel and all in-progress and completed calls.
Maintained updated detailed records of calls in physical and electronic database.
Maintained energy and enthusiasm in fast-paced environment.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
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