Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

A highly motivated and detail oriented individual currently seeking a stable position in an office setting. My most recent experience as a Health Information Associate in a medical records office has enabled me to develop skills that are essential in a medical office. I take pride in assisting individuals with the highest degree of professionalism in a polite and caring manner. Dependability is one of my strong points. You can rely on me to work individually or as part of a team. I am always interested in learning new skills.

  • Excellent Customer Service
  • Strong communication skills
  • Detail oriented
  • Team Player
  • Multi-tasking
  • General computer, MS office & basic office procedures

  • PBX operator experience, capable of answering multiple phone lines
  • Medical records knowledge
  • experience in processing paperwork and distributing mail in a medical office
  • Cash handling experience
09/2009 to 05/2011 Health Information Associate Center For Diagnostic Imaging | Springfield, MA,

Assisted patients with their medical record inquiries. Provided copies of records or faxed records when requested. Maintained all medical records for the facility. Processed documents and filed forms into their corresponding charts. Delivered records and distributed mail to the doctors offices. Input patient information into the computer system. At times filled in as the operator for the facility, which included answering a multi-line switchboard and routing calls to the correct office. Always maintained patient confidentiality.

07/2009 to 09/2009 Substitute Child Nutrition Service Worker Center For Diagnostic Imaging | Tampa, FL,

Worked shortly on an on call substitute basis. Provided help in the cafeterias of various schools in the Redlands Unified School District. Prepared meals and served students in the cafeteria. At the high school level cafeterias, I received and processed payments into student lunch accounts. Kept accurate account of money in the cash register.

2006 to 06/2007 Health Information Associate New Leaf Community Markets, Inc. | Vancouver, WA,

Entering into this position provided the opportunity to learn the medical records system. Processed incoming documents and filed them into the corresponding medical charts. Delivered medical charts to the doctors offices. Assisted patients with medical record inquiries. Provided photo copies when requested. Input and verified patient information in the computer system. Also had the opportunity to learn how to operate a multi-line switchboard. Routed incoming calls to various offices within the clinic. Always maintained patient confidentiality.

08/2001 to 03/2004 Deli Clerk Stater Brothers | City, STATE,

Provided excellent customer service. Was promoted after two months of starting this position. Assisted the manager with ordering supplies and taking inventory of stock. Took over management duties when the manager was away. Correctly processed telephone orders and worked on several different orders simultaneously. Frequently washed and sanitized hands, food areas and food preparation tools. Carefully maintained sanitation, health and safety standards in all work areas.Resolved guest complaints promptly and professionally.

Expected in 2007 | Redlands Occupational Program, Redlands, Ca. GPA:

Coursework in Early Childhood Education

Introduction to Microsoft Office Applications / Excell

Medical Math Course

CPR certification

Expected in 2000 | Crafton Hills College, Yucaipa , California GPA:

General Education

Spanish course

Health & Nutrition course


Expected in 1998 High School Diploma | Redlands High School, Redlands , Ca. GPA:

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School Attended

  • Redlands Occupational Program
  • Crafton Hills College
  • Redlands High School

Job Titles Held:

  • Health Information Associate
  • Substitute Child Nutrition Service Worker
  • Health Information Associate
  • Deli Clerk


  • High School Diploma

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