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Health Home Care Coordinator resume example with 6+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivational Supervisor with 10 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline.

Skills
  • Billing
  • Excel
  • PowerPoint
  • Payroll
  • Case management experience
  • Staff supervision
  • Quality assurance controls
  • Employee retention strategies
Experience
09/2019 to Current Health Home Care Coordinator Department For Persons With Disabilities | Oak Ridge, NJ,
  • Obtains required Care Management enrollment consents from the individual or legal guardian
  • Completes initial and ongoing needs assessments to determine the individual’s most appropriate level of care management.
  • Coordinate the enrollee’s provision of services including as per their acuity level.
  • Support adherence to treatment recommendations
  • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services. s
  • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences.
  • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others.
  • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences.
09/2017 to 08/2019 Senior Early Intervention Service Coordinator COmpetent Care | City, STATE,
  • Assist families of referred children with the EI process
  • Introduce transition options and facilitate development of a transition plan
  • Ensure services are being provided as mandated by the child's IFSP
  • Timely submission of required paperwork
  • Maintain extensive documentation and timely submission of SC notes
06/2016 to 09/2017 Human Resource Generalist/Specialist Start Treatment And Recovery Center | City, STATE,
  • Conducted employee hiring and exit interviews.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Improved employee engagement and moral by developing wellness program for all employees and enforcing positivity guidelines.
  • Created and modified job descriptions within all departments.
  • Conducted background checks, reference checks and employment verification.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Coordinated training schedules and filed crucial administrative paperwork.
05/2015 to 06/2016 Early Intervention Service Coordinator New York Child Resource Center | City, STATE,
  • Assist families of referred children with the EI process
  • Introduce transition options and facilitate development of a transition plan
  • Ensure services are being provided as mandated by the child's IFSP
  • Timely submission of required paperwork
  • Maintain extensive documentation and timely submission of SC notes
11/2014 to 06/2015 Casework Supervisor Children Rescue Fund | City, STATE,
  • Handled difficult case situations with tact and professionalism to maintain positive working relationships.
  • Assigned cases to employees, prioritizing tasks to meet upcoming deadlines.
  • Reviewed social service and case management plans to guide implementation.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Coordinated between various entities to manage cases.
Education and Training
Expected in Masters | Public Administration The College of New Rochelle, , NY GPA:
Expected in Bachelor of Science Degree | Human Services Touro College, New York, NY GPA:
Certifications

Child Abuse 2013 Mandated Reporter 2020 Domestic Violence & Substance Abuse 2013 First Aid – CPR 201

Additional Information
  • With 10 Years of proven managerial supervisor experience working within Development Disabilities in community-based organization. Managed teams between the range of 10 to 20 Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate Early Intervention Service Coordinator with an extensive experience in coordinating staffing activities. Act as a family advocate and as a liaison between therapists and families. Maintain proper documentation of all contact made with families, therapists and Early Intervention officials, as well as any activities and information related to a child's case. Systems experience with Foothold, Awards and proficient Microsoft, Excel and PowerPoint. Bi-lingual, and clean driving record. Review and generate daily referrals Primary duties include coordinating schedules for designated clients and caregivers Schedule and coordinate 100% of assigned case load in an efficient, effective and timely manner, while ensuring outstanding customer satisfaction. Monitoring day-of schedules and troubleshooting problems and responding to client or caregiver issues as they arise. Maintain accurate schedules, clock-in/clock-out timecards, and clear notes for exceptions in the Company's systems, as required, to ensure accurate billing and payroll function. Obtains required Care Management enrollment consents from the individual or legal guardian Complete initial and ongoing needs assessments to determine the individual’s most appropriate level of care management. Responsible for the overall management of the patient’s Individualized Plan of Care. Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions. Ensure that child has periodic evaluations and follow up treatment.

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Resume Overview

School Attended

  • The College of New Rochelle
  • Touro College

Job Titles Held:

  • Health Home Care Coordinator
  • Senior Early Intervention Service Coordinator
  • Human Resource Generalist/Specialist
  • Early Intervention Service Coordinator
  • Casework Supervisor

Degrees

  • Masters
  • Bachelor of Science Degree

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