LiveCareer-Resume

health and wellness coach resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Diligent Special Service Associate brings top skills in customer service, data entry and conflict resolution. Recognized for resolving customer complaints with integrity and professionalism to maintain customer satisfaction and retention. Motivated team player committed to contributing to company success goals.

Detailed and known for having great organizational skills. Gifted at working with all types of customers and situations. Looking for a new role where hard work and dedication will be highly valued.

Skills
  • Customer Service
  • Payment Processing
  • Exceeding Customer Expectations
  • Building Customer Loyalty
  • Product Knowledge
  • Locating Merchandise
  • Excellent Written and Verbal Communication
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Merchandising and Display
  • Building Customer Relationships and Loyalty
  • Attention to Detail
  • Computer Proficiency and Microsoft Office
  • Team Leadership
  • Adaptable and Flexible
  • Honest and Ethical
  • Goal-Driven
  • Special Orders
  • Verbal and Written Communication
  • Documentation and Reporting
  • Cash Handling
  • Decision Making
  • Positive Customer Engagement
  • Guest Services
  • Honest and Dependable
  • Store Organization
  • Reliable and Responsible
  • Creative Thinking
  • Friendly and Helpful
  • Customer Assistance
  • Detail-Oriented
Education and Training
Dripping Springs High School Dripping Springs, TX, Expected in 06/2009 High School Diploma : - GPA :
Experience
Trinity Health Corporation - Health and Wellness Coach
Lavonia, GA, 06/2020 - Current
  • Guided clients with setting and achieving goals such as Hormone Balance.
  • Built strong and lasting relationships with clients through active listening and product education.
  • Led social media and zoom program classes covering topics such as Hormonal Imbalance, Cardiovascular Support, Hair, Skin and Nails Health.
  • Boosted community members' health knowledge through participation in health events and classes.
  • Collected data through field documentation, identifying specific needs of targeted populations.
  • Conducted and coordinated health needs assessments and other public health surveys.
  • Boosted community members' health knowledge through participation in health zooms and events.
  • Trained new and existing business partners on best strategies for disseminating health-related information.
  • Presented health education talks at training zooms and classes via social media.
  • Enhanced awareness of health resources and worked to connect individuals with programs.
  • Checked accuracy of public data and materials, making immediate changes upon discovery of outdated information.
Marsden Holding Llc - Garden Associate
Lake Worth, FL, 03/2008 - 02/2010
  • Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
  • Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
  • Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
  • Watered and pruned plants according to specific needs for plant type.
  • Documented inventory counts and reported to supervisor to identify shrink and damages.
  • Logged new inventory in system to document quantities received.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Prepared merchandise for purchase or rental.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Maintained records related to sales for store management.
  • Described merchandise and explained use, operation and care.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered store and merchandise questions and led customers to wanted items.
Sjf Ventures - Special Services Associate
New York, NY, 03/2008 - 02/2010
  • Oversaw operations of special service desk and enabled quick resolution of issues.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Operated multi-line phone system and online messaging system to communicate with customers.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Improved customer service wait times to mitigate complaints.
  • Consulted with customers regarding needs and addressed concerns.
  • Organized client contracts, records and reports to strengthen traceability.
Dairy Queen - Associate
City, STATE, 02/2006 - 03/2008
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Leveraged janitorial equipment, rolling racks and ladders to perform merchandising and cleaning tasks.
  • Supported management team to facilitate task completion and meet performance goals.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Dripping Springs High School

Job Titles Held:

  • Health and Wellness Coach
  • Garden Associate
  • Special Services Associate
  • Associate

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: