Detail-oriented Veterinary Technician with 12 years of relevant experience and specific expertise in client and patient care. Inventory management with 4 years experience and 2 years practice management. The face of LVH as on-line YouTube presence. Over 23 years customer service experience. Comfortable in settings ranging from bookkeeping, clinic setting to public speaking.
Skills
Customer service, phone etiquette, written correspondence
Scheduling/time management
Inventory management, bookkeeping, data management
Bookkeeping, deposits, reports
Client education, troubleshooting
Idexx Cornerstone & MS office software proficiency
Multitasking abilities
Adaptability
Self-motivated professional
Teamwork & leadership
Collaboration
Education
North Dakota State UniversityFargo, NDExpected in 12/2012 – –Bachelor of Science:Veterinary Technology - GPA:
Veterinary Technology Club Secretary
MStateFergus Falls, MN, Expected in 01/2001 – –Associate of Arts:General Studies - GPA:
Relevant Work History
Bcfs - Head Veterinary Technician/Inventory Manager Washington, DC, 03/2011 - Current
Evaluate purchase numbers from year prior to assess which program tier should be selected based on percentage of projected sales of LVH.
Calculated anesthesia, administered, monitored and prepared surgical patients for routine, major and emergency surgeries.
Managed inventory for the entire clinic, performing cycle counts, bi-annual complete inventory count, markup assessment, and management of on-line pharmacy.
Scheduling of appointments, surgeries, and staff.
Create content for YouTube Channel, blog and social media
Promoted parasite protection. Answered owner animal health questions and advised on best care practices.
Humane Society Of Ottertail County - Shelter Manager City, STATE, 09/2008 - 02/2011
Updated facility from paper records only to software system for all animals.
Implemented microchips, intake physicals, Feline Leukemia/FIV testing for cats and Heartworm/Anaplasmosis/Ehrlichiosis/Lyme disease testing for dogs.
Built a volunteer and foster program, wrote manuals and held orientations for new participants, thereby increasing adoptions and decreasing euthanasia by over 20%.
Regular local radio presence and public speaking engagements to educate and promote shelter and it's mission within the community.
Partnered with NDSU and Globe business veterinary technician program to help students gain experience while obtaining care for animals at a reduced rate.
North Dakota State University - Animal Care Coordinator City, STATE, 08/2015 - 01/2016
As a part-time temporary position while employed with Lakes Veterinary Hospital I performed the coordination of rescue animal intake, scheduling clinic appointments for students.
Adhered to IACUC requirements regarding animal welfare.
Graded students based on animal ward care, making rounds to ensure animal husbandry was to NDSU and IACUC standards.
Monitor animal husbandry supplies & alert the proper channels when items were needed.
First International Bank And Trust - Teller/Data Processor/Loan Processor City, STATE, 11/2002 - 01/2006
As a teller handled customer deposits, transaction and fielded questions.
For data processing: ran and reconciled deposits for entire branch, end of day transfer of information to main branch and federal clearing.
Trained additional processors to take over position prior to accepting loan processing position.
As loan processor: added documents to file records and created new records to support filing needs such as payoff amounts, insurance declaration pages and bank copies of signed loan agreements.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume: