(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Detail-oriented Veterinary Technician with 12 years of relevant experience and specific expertise in client and patient care. Inventory management with 4 years experience and 2 years practice management. The face of LVH as on-line YouTube presence. Over 23 years customer service experience. Comfortable in settings ranging from bookkeeping, clinic setting to public speaking.

  • Customer service, phone etiquette, written correspondence
  • Scheduling/time management
  • Inventory management, bookkeeping, data management
  • Bookkeeping, deposits, reports
  • Client education, troubleshooting
  • Idexx Cornerstone & MS office software proficiency
  • Multitasking abilities
  • Adaptability
  • Self-motivated professional
  • Teamwork & leadership
  • Collaboration
North Dakota State University Fargo, ND Expected in 12/2012 Bachelor of Science : Veterinary Technology - GPA :

Veterinary Technology Club Secretary

MState Fergus Falls, MN, Expected in 01/2001 Associate of Arts : General Studies - GPA :
Relevant Work History
Bcfs - Head Veterinary Technician/Inventory Manager
Washington, DC, 03/2011 - Current
  • Evaluate purchase numbers from year prior to assess which program tier should be selected based on percentage of projected sales of LVH.
  • Calculated anesthesia, administered, monitored and prepared surgical patients for routine, major and emergency surgeries.
  • Managed inventory for the entire clinic, performing cycle counts, bi-annual complete inventory count, markup assessment, and management of on-line pharmacy.
  • Scheduling of appointments, surgeries, and staff.
  • Create content for YouTube Channel, blog and social media
  • Promoted parasite protection. Answered owner animal health questions and advised on best care practices.
Humane Society Of Ottertail County - Shelter Manager
City, STATE, 09/2008 - 02/2011
  • Updated facility from paper records only to software system for all animals.
  • Implemented microchips, intake physicals, Feline Leukemia/FIV testing for cats and Heartworm/Anaplasmosis/Ehrlichiosis/Lyme disease testing for dogs.
  • Built a volunteer and foster program, wrote manuals and held orientations for new participants, thereby increasing adoptions and decreasing euthanasia by over 20%.
  • Regular local radio presence and public speaking engagements to educate and promote shelter and it's mission within the community.
  • Partnered with NDSU and Globe business veterinary technician program to help students gain experience while obtaining care for animals at a reduced rate.

North Dakota State University - Animal Care Coordinator
City, STATE, 08/2015 - 01/2016
  • As a part-time temporary position while employed with Lakes Veterinary Hospital I performed the coordination of rescue animal intake, scheduling clinic appointments for students.
  • Adhered to IACUC requirements regarding animal welfare.
  • Graded students based on animal ward care, making rounds to ensure animal husbandry was to NDSU and IACUC standards.
  • Monitor animal husbandry supplies & alert the proper channels when items were needed.
First International Bank And Trust - Teller/Data Processor/Loan Processor
City, STATE, 11/2002 - 01/2006
  • As a teller handled customer deposits, transaction and fielded questions.
  • For data processing: ran and reconciled deposits for entire branch, end of day transfer of information to main branch and federal clearing.
  • Trained additional processors to take over position prior to accepting loan processing position.
  • As loan processor: added documents to file records and created new records to support filing needs such as payoff amounts, insurance declaration pages and bank copies of signed loan agreements.

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School Attended

  • North Dakota State University
  • MState

Job Titles Held:

  • Head Veterinary Technician/Inventory Manager
  • Shelter Manager
  • Animal Care Coordinator
  • Teller/Data Processor/Loan Processor


  • Bachelor of Science
  • Associate of Arts

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