Directs and enhances team operations with motivational leadership and problem-solving abilities. Experienced in adapting gameplay based on competitor strategies to maximize team success. Develops and implement successful recruitment strategies to attract and retain highly skilled athletes. Dynamic professional promoting more than 7 years of expertise mentoring and coaching young people. Former professional athlete with knowledge to teach team dynamics and self-reliance. Considered patient, kind and effective in teaching and developing skills. Safety-minded Swim Instructor with 10 years of experience teaching swimming skills to students of various ages. In-depth knowledge of strokes and techniques paired with first aid and CPR certification. Friendly and encouraging individual recognized for achieving full satisfaction from customers based on direct feedback.
Skills
Certified Lifeguard
Gameplay Techniques
Issue Resolution
Creativity and Flexibility
Verbal and Written Communication
Competition Preparation
File and Record Management
Competitive Analysis
Nutritional Advice
Swim Instruction
Skills Assessment
Athlete Training and Motivation
Safety Management
Personal Counseling
Flexible Schedule
Swim Stroke Techniques
Game Strategy Development
Written and Verbal Communication
Problem Anticipation and Resolution
Lifeguard & Water Safety Training
Community Outreach
Training Camp Oversight
Equipment Use Monitoring
Practice Planning and Management
Emergency Procedures
Stroke Demonstration
Clinic Planning and Leadership
First Aid and CPR
Fitness Assessments
One-on-One Instruction
Rule Enforcement
Safety Rules Enforcement
Swimming and Water Safety
Parent Relations
Performance Monitoring and Optimization
Water Safety Instruction
Travel Arrangement Coordination
Seasonal Planning
Injury and Accident Prevention
Performance Optimization
Swimming Lessons
Equipment Inspection
Curriculum Implementation
Weight Training
Individualized Coaching
Game Rule Updates
Preseason Tryouts
First and CPR Instruction
Group and Individual Instruction
Pool Operations
Decision Making
Safety Training
Experience
4/1/21 to Current
Head Swim CoachOmni Hotels – Charlottesville, VA,
Patrolled to identify anyone needing assistance and offered immediate care.
Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
Collaborated closely with team to identify issues and quickest methods for remediation.
Led instructional classes to protect recreational users from dangerous situations.
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Contacted emergency personnel and provided aid while waiting for further assistance.
Handled student situations using logic and mediation skills.
Monitored behaviors for safety violations and took steps to prevent further violations.
Used training and medical supplies to examine injured people and administer first aid.
Coordinated and instructed dive programs for children.
Kept equipment in good working order with frequent inspections and minor repairs.
Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
Observed key players and reported back to support recruitment.
Planned strategies and selected optimal team lineups to execute game plans.
Adhered strictly to rules and regulations of activities department and district.
Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
Developed exercise regimens targeting individual athlete needs.
Communicated with coaches and athletes to discuss tournaments, competitions and other events.
Educated athletes in rules, strategies, sportsmanship and performance principles.
Worked closely in training capacity with fellow student-athletes during off-season.
Managed program budget, checking funds remaining, spending and money raised.
Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.
2/1/19 to 2/1/20
SupervisorAce Hardware – Milwaukee, WI,
Established and enforced clear goals to keep employees working collaboratively.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Responded to customer questions regarding products, prices and availability.
Planned and managed resources to consistently meet production, quality and cost goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Complied with company policies, objectives and communication goals.
Evaluated processes and employee strengths to realign workflows with changing business demands.
Provided ongoing training to address staff needs.
Coached staff members to develop long-term career goals.
Enforced company policies, answered coworkers' questions and trained new personnel.
Identified needs of customers promptly and efficiently.
12/1/21 to 5/1/21
Front Desk SupervisorLandry's – Parker, CO,
Corrected guest issues promptly with knowledgeable and friendly service.
Created and optimized employee schedules for shift coverage.
Provided concierge services for guests.
Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
Managed customer complaints and rectified issues to complete satisfaction.
Arranged special accommodations for guests to enhance visitor experiences.
Handled payment processing and provided customers with receipts and proper bills and change.
Received incoming calls and coordinated with staff to fulfill customer requests.
Welcomed large volume of guests and improved overall customer service.
Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
Education and Training
Expected in 05/2014 to to
High School Diploma: Central Catholic High School - Lawrence MA, GPA:
Expected in to to
: University of Tampa - Tampa, FL, GPA:
Expected in to to
Associate of Arts: Sports And Fitness Administration Northern Essex Community College - Haverhill, MA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.