Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

24 years of experience in the golf industry has prepared me to be of maxim service to the Ocean Course, Hokuala ohana. Resourcefulness and a dedication to our purpose beyond reason are the skills I will contribute to achieve the goals of Oaktree Capital, The Timbers, delight our members, guests, grow our team, and enhance our community. We will magnify the already presant aloha sprit to create a truly authentic Hokuala experience.

  • Excellent public speaker.
  • Excels in the design and delivery of presentations.
  • Concise and direct written communication.
  • Digitally designs high quality comprehensive reports highlighting impactful data.
  • Highly intuitive decision making resulting from 20 years of industry experience in management.
  • Compassionate leader.
  • Effective leadership towards team outcomes.
  • Foster of Collaboration
  • Open mindedness
  • Strategic management and delegation
  • Amazing business stamina and focus
  • Supremely reliable
  • Consistent futuristic planing
  • Vision activator
  • Achiever
  • Mentoring
  • Team builder
05/2016 to Current Head Golf Professional City Of Casper | Casper, WY,

Supervise our professional and management staff to achieve optimum outcomes in each department.

Create, coach, and inspire our culture of hospitality infused with the Spirit of Aloha.

Achieve unmatched guest satisfaction and lifetime patrons.

Restructured, maintain and manage an effective Accounts Payable, and Accounts Receivables procedures to maximize financial performance.

Brain storm, present, and execute yearly budgets and comprehensive business plans to ignite our team into action to achieve ownership property and financial goals.

Establish community, organization, and resort partner relationships that yield positive and productive contributions to Kauai Hawaii and the Industry.

Engendered and fostered a relationship based marketing approach called the golfer life cycle.

Development programs which had a focus of non golf activities to attract guests to enjoy our resort amenity within the comfort zone.

We the introduce golf as an achievable skill for personal enjoyment.

Resourcefully used exiting technologies to innovate customer data capture and track indirect revenue streams and impact.

7.12.12 to 05/2016 Assistant Golf Professional Bethesda Country Club | Carderock, MD,

Recruited, hired, onboarded, trained and managed 30 employees in the golf department, including golf shop, outside service, player assistants and supported the manager of the makai grill staff.

Developed and executed a merchandise plan that reduced inventory shortages improved margins, exponentially improved profits and raised total sales from approximately $330000 to $850,000 in sales.

Successfully recreated and rebranded the Makai Golf Club logo establishing a sense of place and history of Prineville logo with zero waste of existing branded supplies and merchandise.

Enhanced an unguided sunset tour into a fully hosted event generating a missive indirect revenue stream.

The sunset golf cart tour became a marketing juggernaut and Won the #1 amenity in golf from Golf Inc. Magazine.

Transformed the Makai Snack Shop into the Makai Grill. We improved guest satisfaction attracted outside business amplified an approximately $175,000 of sales per year into $450,000 per year while achieving industry standard margins and food costs.

Guided and collaborated with other department heads yearly budgets and business plans which included capital improvements, sales and marketing action plans and financial benchmarks.

Strategically developed weekend golfer development programs to capture guests weekly itinerary.

Expanded the weekly offerings with the Mahalo Mixer which include a beginner level on course instruction.

Organized the Wednesday scramble which include a golf clinic and 9 plus hole of golf to further elevate our locally grown golfers.

After establishing these golfer development program successfully delegated them to a newly appointed teaching professional who carried on their success.

05/2010 to 07/2012 1st Assistant Golf Professional Princeville Prince Course LLC | City, STATE,

Managed, scheduled, hired, onboarded, and trained Union Golf Cart Attendants.

Supervised 4 fulltime and 7 part time employees.

Wrote and coached, and enforced detailed policies and procedures for all outside service duties.

Collaborated, authored, and trained a new sequence of service for the Prince Golf Course which include reservations, reception, registration, guest return and evaluation.

Developing a staffing guide to optimize guest satisfaction and reduce staff levels.

Cooperated with department Heads and the Director of Golf to budget design and execute a renovation and reopening plan for the Prince Golf Course.

Assisted with the creation of The Princeville Invitational, an annual official Aloha Section Event. Duties included budgeting, organizing, promoting the event, solicited sponsors, and organized media coverage.

Education and Training
Expected in 04/2003 Associate of Arts | Golf Facility Operations And Management Golf Academy Of America, Vista, CA GPA:
Expected in 05/2010 | PGM PGA Level 1, 2 And 3 PGA Of America Business School, Port St. Lucie FL, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Golf Academy Of America
  • PGA Of America Business School

Job Titles Held:

  • Head Golf Professional
  • Assistant Golf Professional
  • 1st Assistant Golf Professional


  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: