Head Cook/Trainer Resume Example
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HEAD COOK/TRAINER
Summary
Motivated and hardworking supervisor with 5 years of experience cooking delicious items quickly at fast food establishments. Expert at preparing various menu items using basic and advanced cooking methods. Customer-focused and dedicated to preparing orders exactly as requested.
Skills
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Experience
Head Cook/Trainer / Amc Entertainment Inc. - Mount Lebanon , PA06/2020 - Current
- Made sure the kitchen, cooking utensils and storeroom were kept clean at all times.
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Sanitized all counters and utensils used for the preparation of raw meat, poultry, fish and eggs.
- Followed the "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Maintained and cleaned all kitchen appliances, including grill, stove and oven.
- Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
Manager / Cushman & Wakefield Inc - Piscataway , NJ08/2018 - 04/2020
- Increased safety awareness among employees, resulting in zero injuries.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Supervisor / Aflac - San Francisco , CA05/2015 - 08/2018
- Maintained compliance with company policies, objectives and communication goals.
- Monitored employee performance and conducted retraining to correct problems and optimize productivity.
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Developed positional rotation to support continuous improvement and operator development.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Monitored equipment efficiency, checked materials supplies and coordinated manpower requirements to meet expected demand.
- Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives.
- Conducted training needs assessments and provided ongoing training for staff.
- Performed scheduled and surprise inspections of work sites in order to gauge technician skill and performance in field.
- Identified and corrected performance and personnel issues negatively impacting team and business operations.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Increased safety awareness among employees, resulting in zero injuries.
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Trainer / Steak N Shake - City , STATE03/2010 - 05/2015
- Created and offered additional materials to enhance training.
- Elevated team member performance while cultivating customer relationships to drive sales.
- Delivered instruction on broad range of topics, integrating audio-visual presentations and training materials.
- Proactively identified and solved complex problems related to employee training, management and business direction.
- Reduced process gaps by effectively training new hires on best practices and protocols.
- Completed frequent assessments of training materials, structure and success rates in order to enhance program.
- Documented participant attendance, engagement and progress.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
- Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
- Mentored and coached new employees by offering insight into successful task prioritization.
Education and Training
Green Run High School - City, State06/2008High School Diploma
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Resume Overview
School Attended
- Green Run High School
Job Titles Held:
- Head Cook/Trainer
- Manager
- Supervisor
- Trainer
Degrees
- Green Run High School -
City,
State
06/2008 High School Diploma
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