LiveCareer-Resume

Head Cook resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Current in Culinary Trends
  • Meal Scheduling
  • Scheduling Equipment Repairs
  • Cleaning and Sanitation
  • Food Spoilage Prevention
  • Standards Compliance
  • Vendor Relationships
  • Food Preparing, Plating and Presentation
  • Collaborative Relationships
  • Staff Supervision and Coordination
  • Quality Assessments
  • Kitchen Staff Management
  • Equipment Inspection and Maintenance
  • Instruction and Delegation
  • Quality Control and Oversight
  • Staff Recruiting and Hiring
  • Customer Needs Assessments
  • Proper Food Storage
  • Inventory and Supply Management
  • Guest Satisfaction
  • Customer Preferences
  • Temperature Monitoring
  • Portion Sizes
  • Contamination Prevention
  • High-Volume Environments
  • Preservation Methods
  • Food and Beverage Service
  • Staff Meetings
  • Disciplinary Action
  • Cash Register Operations
  • Machinery Upkeep
  • Timely Food Delivery
  • Portion and Cost Control
  • Chemical Storage
  • Guest Inquiries
  • Staff Performance Assessments
  • Professional Relationships
  • Restaurant Operation
  • Waste Control
  • Resolving Complaints
  • Food Production Timing
  • Safety and Risk Management
  • Food Production
  • Performance Improvement
  • Servsafe Certified
  • Organization and Prioritization
Work History
Head Cook, 05/2020 - Current
Help Usa Manhattan, NY,
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Placed orders to restock items before supplies ran out.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed recipes, portion specifications, and standard preparation procedures for all dishes.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Maintained well-organized mise en place to keep work consistent.
  • Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Shift Manager, 06/2014 - 01/2020
Taco Bell Baytown, TX,
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
SIMS Coordinator, 08/2006 - 04/2010
Tesla Motors San Diego, CA,
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Logged reports, expenses, receipts and sales documents into digital database.
Data Entry Clerk, 07/2003 - 05/2006
Uici City, STATE,
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted and checked input data against original documents.
  • Compiled data and reviewed information for accuracy prior to input.
  • Located and corrected data entry errors and reported to management.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Verified accuracy of data before transcribing.
  • Verified data files prior to entry to maintain high data accuracy.
  • Identified data entry errors and reported to necessary departments.
Education
High School Diploma: , Expected in 05/2001
-
Haltom High School - Haltom City, TX,
GPA:
Certifications
  • ServSafe Training

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Resume Overview

School Attended

  • Haltom High School

Job Titles Held:

  • Head Cook
  • Shift Manager
  • SIMS Coordinator
  • Data Entry Clerk

Degrees

  • High School Diploma

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