To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Current in Culinary Trends
Meal Scheduling
Scheduling Equipment Repairs
Cleaning and Sanitation
Food Spoilage Prevention
Standards Compliance
Vendor Relationships
Food Preparing, Plating and Presentation
Collaborative Relationships
Staff Supervision and Coordination
Quality Assessments
Kitchen Staff Management
Equipment Inspection and Maintenance
Instruction and Delegation
Quality Control and Oversight
Staff Recruiting and Hiring
Customer Needs Assessments
Proper Food Storage
Inventory and Supply Management
Guest Satisfaction
Customer Preferences
Temperature Monitoring
Portion Sizes
Contamination Prevention
High-Volume Environments
Preservation Methods
Food and Beverage Service
Staff Meetings
Disciplinary Action
Cash Register Operations
Machinery Upkeep
Timely Food Delivery
Portion and Cost Control
Chemical Storage
Guest Inquiries
Staff Performance Assessments
Professional Relationships
Restaurant Operation
Waste Control
Resolving Complaints
Food Production Timing
Safety and Risk Management
Food Production
Performance Improvement
Servsafe Certified
Organization and Prioritization
Work History
05/2020 to Current
Head CookHelp Usa – Manhattan, NY,
Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Placed orders to restock items before supplies ran out.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Developed recipes, portion specifications, and standard preparation procedures for all dishes.
Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Mentored kitchen staff to prepare each for demanding roles.
Maintained well-organized mise en place to keep work consistent.
Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
06/2014 to 01/2020
Shift ManagerTaco Bell – Baytown, TX,
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Kept employees operating productively and working on task to meet business and customer needs.
Coached crew members to optimize performance and motivate toward more efficient work.
Exercised composure under pressure and in escalated customer service scenarios.
Excelled in every store position and regularly backed up front-line staff.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Cooperated with coworkers to improve customer experience and manage storefront.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Tracked receipts, employee hours and inventory movements.
Managed schedules, accepted time off requests and found coverage for short shifts.
Checked building to confirm maintenance and cleaning met code and regulations.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Trained back-up associates and led crew members in managing operations of storefront.
Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Recruited and interviewed candidates for management to evaluate readiness and fit for position.
08/2006 to 04/2010
SIMS CoordinatorTesla Motors – San Diego, CA,
Greeted customers and helped with product questions, selections and purchases.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered questions about store policies and addressed customer concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Informed customers of current store promotions to encourage additional sales purchases.
Issued receipts and processed refunds, credits or exchanges.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Folded and arranged merchandise in attractive displays to drive sales.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with shift manager to solve problems and handle customer concerns.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Opened and closed store independently and prepared nightly bank drop for manager.
Supported efficient and timely replenishment of sales floor merchandise.
Supported loss prevention goals by monitoring shopper behavior.
Spoke to customers in native language to increase loyalty and establish relationships.
Logged reports, expenses, receipts and sales documents into digital database.
07/2003 to 05/2006
Data Entry ClerkUici – City, STATE,
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Sorted documents and maintained organized filing process.
Organized, sorted and checked input data against original documents.
Compiled data and reviewed information for accuracy prior to input.
Located and corrected data entry errors and reported to management.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Verified accuracy of data before transcribing.
Verified data files prior to entry to maintain high data accuracy.
Identified data entry errors and reported to necessary departments.
Education
Expected in 05/2001 to to
High School Diploma: Haltom High School - Haltom City, TX, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.