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head coach store manager resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Motivated customer service specialist with over 16 years retail experience in a fast-paced, team-based environment.
Skills
  • Trusted key holder
  • Proficient in cash management
  • Shipping and receiving professional
  • Credit card processing
  • Floor set design expertiseDedicated Team Player
  • Inventory Control
  • Quick learner
  • Work History
    04/2001 to Current Head Coach (store manager) Amita Health | South Lyon, MI,
    • Manage and control the assets of Hibbett Sports by managing my own store.
    • Acquainted with aspects of the store including sales, inventory and expenses that produce profit.
    • Consult and work with the District Manager for establishing and enforcing policies and goals.
    • Train staff to ensure responsibilities and standards are completed correctly.
    • Responsible for recruiting, hiring, training, evaluations and discipline.
    • Manage proper safety in the store and report any safety issues with Asset Protection Manager.
    • Keep District Manager of any Merchandise needs
    • Provide information on all marketing and advertising plans
    • Stay updated with customer trends and communicate to District Manager.
    • Be informed and in involved in community events to take advantage of future opportunities.
    • Protect the companies assets and financial information.
    • Conduct and supervise inventory annually.
    • Reported to the district manager regarding all store and staff issues.
    • Assigned employees to specific duties to best meet the needs of the store.
    • Counted cash drawers and made bank deposits.
    • Managed staff of 7-10 sales associates, 1 team leaders and 2 assistant managers.
    • Instructed staff on appropriately handling difficult and complicated sales.
    • Hired, trained and evaluated personnel in sales and marketing.
    • Trained and developed new associates on POS system and key sales tactics.
    • Generated repeat business through exceptional customer service.
    05/1999 to 09/2001 Recreational aide Altus Air Force Base Youth Center | City, STATE,
    • Ensured local children(ages-17) had a safe environment to play and see friends.
    • Received payments for children (ages-17) for care.
    • Involved in setting up events such as Karate classes twice a week, photography classes, basketball tournaments and gamingtournaments.
    • Walked the building to make sure all doors and windows were secure and locked at night at closing time.
    Education
    Expected in 2001 Associate of Applied Science | Computer Software Western Oklahoma State College, 2800 N Main St. Altus, OK 73521 GPA:
    Expected in 1997 High School Diploma | Navajo High School, Friendship Ok , GPA:

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    Resume Overview

    School Attended

    • Western Oklahoma State College
    • Navajo High School

    Job Titles Held:

    • Head Coach (store manager)
    • Recreational aide

    Degrees

    • Associate of Applied Science
    • High School Diploma

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